eTransfers Avis 

I will never use this company again! Booked a private transfer from Cancun airport to Tulum 5 days prior to arrival. Received an email saying to turn my phone on as soon as I land because they would call me when they saw that my flight had landed. Didn’t want to use my phone internationally but figured I’d bite the bullet on $12 for the day before getting a Mexican SIM card so that they could reach me. Nobody ever called.

We exited the airport and found the eTransfers representative who told me that we would have to wait 15-20 minutes for our vehicle. 30 minutes later he told us it would be another 15-20 minutes. 30 minutes later, he again told us we would have to wait 15-20 minutes. In the meantime, we spoke to another group who had been waiting for 4 hours! They didn’t get us moving until 2 hours after we exited the airport AND they put that group into the same vehicle as us which means that they charged two groups for private vehicles and only provided one. Completely unprofessional and very unwelcome especially at the height of the Covid-19 pandemic! To make matters worse, the driver tells us 5 minutes into the drive that he needs to stop for gas and Starbucks and with the lineup in each, we were stopped for 40 minutes. This company is a joke. AVOID AT ALL COSTS!!!

Extremely punctual & professional.. will definitely recommend !

We had a round trip shuttle from the Cancun airport to our Playa del Carmen hotel. Great driver both directions with a great price for the ride. We will definitely use eTransfers again!

Everything was awesome!! It was a last minute need on Christmas Eve because the hotel backed out of providing their free shuttle. I went on the website and chatted with a representative. He set up my airport transfer quickly and the driver showed up on Christmas morning and was perfect. I felt safe, he spoke enough English to get by and the price was very fair.

Mejor precio desde el aeropuerto de Cancún a hotel en Playa Del Carmen y además contaba con descuento. Ni bien salimos del aeropuerto nos estaban esperando con cartel de la empresa y en menos de 5 minutos ya estaba el transporte listo. El conductor fue amable y muy responsable al manejar, solicitando que todos usemos cinturón de seguridad y tapabocas.

Best price from Cancun airport to a hotel in Playa Del Carmen and also had a discount. As soon as we came out of the airport they were waiting with a sign from the company and in less than 5 minutes the transport was ready. The driver was kind and very responsable when driving, requesting everyone to use seatbealts and facemasks.

It's a great and reasonably priced service. However, I tried to book a ride for the same day and found out I couldn't do it through the website. Because I was booking for that same day, I needed to call and book it, which I found a little inconvenient. Still, I was glad I was able to do it even if it was over the phone. My biggest complaint is that my driver was not wearing a mask. When I got in the van, he actually told me that I could take mine off! After chatting with him a while and talking about how terrible everything with COVID was, he actually put it on. But it was very uncomfortable for most of my ride to be in a vehicle (with the windows closed) with someone that wasn't wearing a mask.

Good communication and price. I'll use e-transfers again in the future. THX!

We had an excelente ride from Cancún Airport to Tulum, fast, friendly and efficient

Good services 👍 and professional they arrived on time
Buen servicio

Excelente servicio, puntualidad y confort.

Siempre al pendiente, muy amables, excelente servicio.

Pues me habian dicho que abria refrescos durante el camino, pero no hubo, pero todo bien, llegaron en tiempo, el chofer fue muy amable.

There at arrival and on time for departure. Very good service by the drivers.

They were there waiting for me, I had a private vehicle as promised for what I thought was a very reasonable price!

Thank you for being so flexible with your scheduling, all the drivers were helpful and very kind - would recommend!

On time, very nice and great communication. I booked them four times on my last trip and they were very reliable.

They did an excellent job. Vehicle was clean and spacious and the driver drove safely the entire time. It was exactly what I would have hoped for! Thanks