Etta Grove Avis 

I would strongly caution others before ordering from this company. What I received did not match what I reasonably believed I was purchasing. My first order arrived missing a major part of the design shown in the product photos. After I pushed back, they sent a replacement, but the replacement contained altered imagery, garbled and misspelled text, and did not accurately reproduce the artwork it was supposed to feature.
I provided comparison photos and requested a refund, but they refused. I ultimately contacted my credit card company and thankfully received a partial credit.
The entire experience was frustrating and misleading, and I would never order from this company again. Look very carefully at what you are purchasing before giving them your money.

Ordered a Dylan Cease sweatshirt and it’s completely missing the design on the back of the sweatshirt. Cost me $75 US.

I ordered a Noah Kahan T-shirt,” for his upcoming tour, paid international shipping and waited weeks for it to arrive and the T-shirt is completely different to what I ordered. The T-shirt is not cotton as shown and described on the product page. Terrible quality and cheap material considering it cost me $50 USD

I’ve placed three orders through this company, but unfortunately, only one order was fulfilled. The hat I received was great, exactly as described & seems to be made quite well. After the first successful purchase, I ordered another hat. A week after ordering, I checked the tracking status and learned that my order had been cancelled and refunded, but I had not received any communication regarding this cancellation until I reached out to the company directly. The company advised that it was a system error on their end, so I re-ordered the same hat. After 2 weeks, I checked the tracking for the new order, and it was still processing, despite being in the expected delivery timeframe. I reached out to the company regarding the status of my order, and they advised that the order had been cancelled once again, and they were unable to issue a refund at that time due to their payment gateway being locked.
Long story short: their products are great, if you ever receive them.

I received a great service, the t-shirt I ordered was dispatched very quickly and arrived to me here in the UK within two weeks. I did contact customer services via email early evening on a Friday as my tracking stopped working, and received an email back on the Monday, just after my package arrived, so great customer service too.

The quality of the handbag is excellent! The leather is soft and I absolutely love it.

I purchased 2 handbags and both are great quality and uniquely made, which I love. The shipping was very quick.

Thank you for supporting Dress for Success Washington, DC! We appreciate your quick response, effective communication of available items, and speedy delivery.

Love the packaging, the order came quickly and the bag is quality material!

I purchased the large handbag and signature jacket. Both made with high quality materials and craftsmanship . The products are beautifully designed, stylish, sophisticated and timeless. The service was high touch. My order was immediately acknowledged and delivered in just a few days with automated daily tracking. The bag was delivered with a signature cloth care bag. Etta Grove also provided a complementary signature tote bag!

The shoes that I got are the blueberry knee highs and they are very well made, beautiful, and comfortable. They also come with a shoe bag to keep them in great condition. I would definitely purchase other shoes from them.

I love the fit of the shoes, and the bag is GORG!!

Having sizes for me and being so open to talking about your company and where you're heading as a company.

Etta Grove donated a large quantity of new shoes to our non-profit: Dress for Success Greater NYC. Alex Howard's brand fills the gap of providing fashionable and comfortable shoes in hard-to-find sizes for women (sizes 11 and up). Their donation adds a touch of class and style to the women we serve and help them look and feel confident as they enter or return to the workforce.

From the customer service to the quality of the shoe that I purchased, everything was top notch. I am 6’5” with narrow feet so finding cute comfortable shoes are so important. Etta Grove did not disappoint!

Great quality. Tracking shipment was easy

Gorgeous bag! Every product I’ve received has been well crafted and stylish!! Love the brand!!

The red purse was beautiful and the delivery was timely.

The owner personally attended to my needs. She treated me like and old friend. I could not imagine better customer service.

I absolutely love all of my items from Etta Grove! The quality is amazing, items are trendy + they customer support is everything!