eullair Avis 

93
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Order: 250% density, 20inch Kinky Straight Draw String Glue-less wig. It is so full and amazing quality! I’m a student-athlete and the wig is extremely secure and comfortable to wear. I can’t wait to... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

BEWARE* of Eullair hair. Worst hair company I’ve ever purchased from. I ordered a Ginger Brown Curly V-Part human hair wig, but the wig I received did not match the advertised photos in... Voir plus

Noté 5 sur 5 étoiles

I really recommend this company ! They are very professional , wigs are very high quality and the delivery time is on time !!! Their wigs are adjustable for every head size, big parting space which is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

10 of 10 customer service I’ve order many wigs from this company 613 precolored & natural long and short different textures they did not disappoint. I had a problem with 2 precolored red wigs they sen... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de perruques
  2. aussi dans
  3. Fournisseur d'extension de cheveux

Écrit par l'entreprise

eullair.com is an online store. We are committed to providing our customers with A unique, superior and thoughtful online shopping experience. We have high quality manufacturers and suppliers; At the same time, we are constantly optimizing our purchasing and production processes to ensure that our products are of high quality. Please feel free to buy our products on the website. Our website attaches great importance to customer service, and customers' opinions are important information to promote us to develop, improve and enhance ourselves. If you encounter any difficulties during your consumption, please check out other terms of our website or feel free to contact our staff. Contact information can be found in Contact us. Thank you again for visiting our website and wish you a happy shopping trip!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

93 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(93)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I received something totally different…

I received something totally different then what I ordered for $240 supposed to have been 24 inches but received a short 18 in shaggy wig!!! DO NOT PURCHASE! You won’t receive what you order and they don’t want to refund me! I spoke to my bank institution and all charges reversed! A 1 star rating for me!!!! 😡

27 mai 2025
Logo de eullair

Réponse de eullair

Dear, we are committed to providing customers with good products. The length of the wig is checked before shipment and is correct. We have contacted you for communication and service. Thank you for your feedback. We will provide you with better services and products!

Noté 3 sur 5 étoiles

Color was not like picture

Color was not like picture

26 avril 2025
Logo de eullair

Réponse de eullair

Dear, we are committed to providing customers with good products, and different colors under different lights will show different effects. Thank you for your feedback. We will provide you with better service and products!

Noté 5 sur 5 étoiles

Go get you one !

Hair is soft, doesn’t shed and very much good quality. Even the 180 density still feels full and natural. It doesn’t have a smell and the customer service is fantastic

19 avril 2025
Avis spontané
Logo de eullair

Réponse de eullair

Thank you very much for enjoying our products and services. We are committed to serving every customer well and giving you a good experience.

Noté 4 sur 5 étoiles

Hi 😊 My mom wants to buy a wig from…

Hi 😊 My mom wants to buy a wig from your website but we live in italy. I'm an old customer and a few years ago I remember that you guys used to ship in italy too, but now at the checkout Italy is not listed in the countries you guys ship at. I noticed that using paypal to pay tho it was possible to ship to italy, is that right?

23 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

I order ombré ginger copper with brown…

I order ombré ginger copper with brown wig!!!’ And when the wig arrives it’s on orange and very little burgundy. Contact the company several times to return it!!! They first offer was half.. and I wanted a full refund due to not what I ordered.and then I ask for address to send back then they offer to refund me 10 dollars when I was go settle they never responded well stop responding never ever will I order from here again

19 mars 2025
Noté 1 sur 5 étoiles

Disappointing Experience – Poor Quality & Lack of Customer Service

I recently purchased hair from this company, spending nearly $400 with high expectations based on their advertised quality. Unfortunately, the product did not meet the standards that were promised. The hair quality was far below what was described, which was incredibly disappointing.

What made the experience even worse was the complete lack of customer service. I reached out twice for assistance, hoping to resolve the issue, but received no response. It’s completely unacceptable for a company to ignore their customers, especially when such a significant amount of money is involved.

I would not recommend this company to anyone. It’s been a frustrating and unprofessional experience all around.

22 février 2025
Noté 1 sur 5 étoiles

I never got my order .

I never got my order .. can I get customer service?

18 mars 2025
Logo de eullair

Réponse de eullair

hello sorry reply to late ,our customer service have replied you , your order #46154 ,package delivered on march 24 TH ,

Noté 5 sur 5 étoiles

I needed to cancel my order and reached…

I needed to cancel my order and reached out to the company by email. Someone called me to get a better understanding of why I wanted to cancel and then started the process of giving me a refund. Great customer service. I will be ordering again soon.

17 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Disappointed

The hair was very thin, smell bad I don’t know how to get the smell out without ruining the style & whatever chemicals were used to process the hair made me itch. I cannot afford to send it back because it’s so expensive so, I have to accept a refund of partial payment of my hard earned money 😔

17 février 2025

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