Euro Empire Auto Avis 

48
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Honestly one of the best customer service experiences I’ve had. I’m not particularly familiar with the carbon fibre fitting process but all my questions were expertly answered and I was able to get ex... Voir plus

Noté 5 sur 5 étoiles

I've been purchasing accessories for my cars from Euro empire auto for a long time now, and I have always been impressed with the quality and more importantly, the "fitment" of the things I've purc... Voir plus

Noté 5 sur 5 étoiles

Absolutely love EuroEmpire! I reached out and was interested in a carbon fiber diffuser and Sam was super helpful with all my questions and all the doubts i had, even with the time zone difference he... Voir plus

Noté 5 sur 5 étoiles

Very happy with this place and dealing with sam ordered the wrong part and they went out of there to help me and send the correct part. Communication and customer service was extraordinary very high... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

Écrit par l'entreprise

Welcome to Euro Empire Auto! We are a new automotive parts company specializing in premium aftermarket parts for European vehicles. Our goal is to design & craft high-quality parts that not only improve performance, but also enhance the look of your vehicle. We are passionate about the European automotive industry and are committed to making & providing our customers with the best possible products and services. Whether you're a seasoned performance enthusiast or just starting out, we're here to help you bring your vision to life.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

48 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(48)

25 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very responsive team and great product

Very responsive team and great products.

I had placed an order for an audi spoiler, Not long after placing the order I decided I wanted a different style, so I reached out to support to ask if this could be facilitated. They handled this promptly and changed my order, Once the parts came in everything fit great and they reached out to see how I liked my new choice.

16 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

They take forever to ship, drop shippers

They take forever to ship and they use a third party to manufacture the parts they mark up for a ridiculous amount.

23 septembre 2026
Avis spontané
Logo de Euro Empire Auto

Réponse de Euro Empire Auto

Hi Jeff,

We have been unable to match this reviewer’s name to any US order in our records, which raises concerns about the authenticity of this review. We’ve requested an order number so we can verify it. Until then, these claims remain unverified.

We also disagree with the dropshipping claim. We work directly with one factory we are partnered with to produce our parts, and buy/delevop new molds, and made-to-order items require production time before dispatch.

We’re happy to address a specific order, but without identifying details, we cannot verify the experience described in this review.

Noté 5 sur 5 étoiles

Honestly one of the best customer…

Honestly one of the best customer service experiences I’ve had. I’m not particularly familiar with the carbon fibre fitting process but all my questions were expertly answered and I was able to get exactly what I wanted with no issues. Plus the parts look great. Cheers to the teams.

12 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy with this place and dealing…

Very happy with this place and dealing with sam ordered the wrong part and they went out of there to help me and send the correct part. Communication and customer service was extraordinary very highly recommended and look foward to my next purchase with them in the future

Mike

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great splitter no dramas

Great splitter, no dramas
Got an M2 style rear splitter for my G80 from these guys. Was a bit nervous ordering parts online but it turned up quick and the fitment was perfect, didn't have to mess around with it at all. Price was good compared to a few other places I was looking at too. They were easy to deal with when I had a question about compatibility before ordering. Already eyeing off a front lip from them next. Solid experience all round.

7 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

carbon fiber wing for mk8 gti

I had ordered a carbon fiber wing for my mk8 gti. Shipping was outstanding, packaging was amazing, not one flaw on the weave or around edges! Fit was amazing, i get constant complements on it to this day. A must have for anyone looking for a wing for a mk8!

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Love the parts I bought from euro…

Love the parts I bought from euro empire the carbon spoiler, and horn cover, they were so easy to fit and look great on my rs3. Sam’s a legend he was so easy to work with and helped me every step of the way.

17 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible

Terrible, practically 3 months to arrive, sizing is incorrect, doesn’t fit even though website said so, parts and clips can’t go on it since they didn’t make the holes for it. Super disappointed.

4 février 2026
Avis spontané
Logo de Euro Empire Auto

Réponse de Euro Empire Auto

Hi Usama,

We’re disappointed to see this review, particularly as it was posted before we were given any opportunity to assess or resolve the issue.

The bonnet ordered was a made-to-order carbon fibre item, clearly stated on the product page prior to purchase. Production time alone can take several weeks, and while shipping delays are never ideal, they can occur outside of our control.

Regarding the claims of incorrect sizing and missing mounting points - no photos or evidence were provided to us at any stage, despite this being a basic and necessary step for any fitment or warranty assessment. Instead, we received an email demanding a refund and threatening a chargeback, followed immediately by negative reviews across multiple platforms.

We stand behind every product we sell and offer a fitment guarantee and 1-year warranty. In the rare event of a genuine issue, we resolve it promptly once the issue is verified - something reflected in our long history of 5-star reviews.

Making public claims without allowing a review process, evidence, or communication does not give us the ability to assist or rectify anything. We remain open to resolving this properly should the required information be provided.

- Euro Empire Auto Team.

Noté 5 sur 5 étoiles

Great Service

Just ordered some cosmetic parts for my Audi. Really happy with everything. Had questions before buying and the customer service was quick and thorough, would recommend.

18 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Check these guys out!

Bought carbon fibre diffusers, package came quickly and there was no damage, communication from customer service was amazing, and installed them with no issues whatsoever. Would 100% recommend for any carbon fibre car parts.

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had an issue with an order that…

I had an issue with an order that arrived damaged, and while the replacement unfortunately ended up being delivered to an old address, the way Euro Empire handled the situation was genuinely impressive.

I believe it was Sam I was dealing with, and they went above and beyond to resolve the issue. They took the time to clearly explain everything, acknowledged that I had no control over the delivery outcome, and ultimately processed a full 100% refund even though they technically didn’t have to.

Communication throughout was transparent, respectful, and professional. It’s rare to see a business prioritise goodwill and customer experience like this, and I really appreciate the way this was handled. I’d confidently recommend Euro Empire based on the customer service alone.

19 décembre 2025
Avis spontané

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