Jest to lipna firma która sprzedaje niskiej jakości towar ponadto w przypadku zwrotu towaru można zapomnieć o jakiej kolwiek zwrocie gotówki 100 oszukanych ludzi kryją się tym że niby są z Rumunii i m... Voir plus
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Ho già scritto qualche giorno fa. Aggiungo che si sono scollate dopo appena 10 giorni di utilizzo nella parte destra della suola. Avevo segnalato che entra acqua anche se erba bassa da giardino appena... Voir plus
Scarpe finalmente arrivate il primo marzo 2023. Peccato che la casa produttrice Marwells abbia delle misure che non corrispondono assolutamente agli standard. Anche la taglia 43 è enorme. In prati... Voir plus
I am from Bulgaria and this company have a really good employess working in Bulgaria by a mistake i put wrong address and also i made the same order 2 times but they're representative give me a call t... Voir plus
2,4
Bas
108 avis
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I purchased two pairs of light weight…
I purchased two pairs of light weight trainers as I was the driver of a lead escort van on a charity walk to Spain from the uk
First pair fell to bits within 5 weeks and the second pair
soon after
Contacted CS to be told that
I had over used them and
had put them through undue stress which caused them to
fall apart
And due to me abusing them I could not be given a refund
I can't for the life of me see
how driving for 6 hrs a day and getting in and out of van is undue stress
Avoid this company like your life depends on it
22 octobre 2022
Avis spontané
Réponse de Euromart UK
Hi Tom,
We're sorry to hear of your disappointment of our decision to decline your refund.
Our conclusions are based on the available information you have provided to us, but please let us know if you have any new information to support your case and we'll able to re-evaluate our position in light of the new information.
The Euromart UK Team
I've placed my 1st order
I've placed my 1st order. So far so good.
However after seeing these reviews I am extremely concerned I regards quality and contacting anyone if I am not happy and require a refund.
I really hope they are good quality as I have seen many shoes/trainers I am looking to purchase.
9 novembre 2022
Avis spontané
Réponse de Euromart UK
Hi John,
Thank you for your feedback. Please feel free to contact us at cs@euromart.co.uk, providing your order number, if you have any questions relating to your order.
If you wish to return goods for any reason you can do so by contacting us within 14 calendar days of receiving your order. To learn more about our returns policy, please follow the link below:
https://www.euromart.co.uk/page/returns-policy/40
The Euromart UK Team
Fantastic service
Fantastic service. From selection through checkout and quick delivery all faultless well done
27 octobre 2022
The shoes I bought were the fake St…
The shoes I bought were the fake St I've ever seen.
24 octobre 2022
Avis spontané
Totally bad experience
10 octobre 2022
Walking boots
Ordered a pair of walking boots they arrived on time were of good quality and good fit felt comfortable on my first walk in them have yet to do a long hike but feel that they will be up to it.
27 septembre 2022
Happy but disappointed
I was surprised to receive my first order in a couple of days. However, wasn't too happy with the second order because of the delay in dispatching my my order. I would have appreciated a response of out of stock when I ordered. On the whole, it wasn't a bad experience.
6 septembre 2022
not delivered,
bought a pair of shoes on May 14th, till May 25th did not get any response, call on WhatsApp and emailed but no response, luckily paid via pay pall, so contact pay pall, get response, then got refund, and email me sorry it's is out of stock, how out of stock product they can sell, looking fake website, or selling fake items, because not responding, even later they removed Pay pall, pls don't buying anything from euromart,
25 mai 2022
Avis spontané
Bargain designer shoes and only took a…
Bargain designer shoes and only took a few days to be delivered
10 septembre 2022
Primark quality
Never use site again shoes out of shape dirty Primark quality not worth the prices
8 septembre 2022
Red Flag, buyer beware
I had a horrible experience with this faceless company called Euro mart. The shoes I bought was supposed to be black for my job but I was delivered blue, the texture was the fake St I've ever seen. To make things worse, there is no way to contact them to complain, the WhatsApp number given is never responded to. That was my last purchase from them.
15 août 2022
Réponse de Euromart UK
Dear customer,
I'm sorry to hear about your experience with us and that you were having problems contacting us.
Please note that we do not communicate via Whatsapp so the best way to contact us is either via email at cs@euromart.co.uk, or via the chatbot on our website.
We would like to look into this case more closely - please can you contact us via one of these channels, providing your order reference and we'll be able to respond to you.
I hope this helps
The Euromart UK Team
Great service
20 août 2022
Cheap and nasty trainers - such bad customer service also
The aspects of the case did not concern you at all - we could return within the 14 days but you declined - it was 10 working days - therefore my comments will stand as you were totally unreasonable
We needed to return trainers that were within 14 days and they were faulty which I omitted to add in my original request to return. The company will not refund us and I feel people should know not to buy and I wish I had looked at so many negative comments on here before making the purchase.
9 août 2022
Avis spontané
Réponse de Euromart UK
Dear Marsha
We have located your order and reviewed your request to return goods and unfortunately as your request was made outside of the 14 day cancellation period, we won't be accepting the goods back.
We understand your frustration that your request to return goods have been declined. While we may make exceptions under extenuating circumstances, we endeavour to handle customer disputes as fairly as possible and the best practice to doing so is to adhere to the policies set out on our website.
Please kindly note that your request to return goods was not declined on the premise that the goods were faulty. As no faults were declared at the time of your request, they were not considered as part of our decision to decline your request.
We believe we were reasonable with the handling of this case but if you could share with us the aspects of this case where you believe the handling was incorrect or unfair then this would be greatly appreciated.
The Euromart UK Team
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