Nothing like the dress advertised Not cotton but a cheap lining fabric in nylon/polyester. It is a scam. It does not qualify for even one star.
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Lisez les avis des autres
Was happy with first headband which came with elasticated back the second headband didn’t come with a very clear description but looked very similar it has no back elastic which doesn’t let it sit on... Voir plus
L'entreprise a répondu
Beautiful product (jewelled headband), but faulty. One gem fell off immediately upon trying it on and the neighbouring gems were ever so slightly loose. When I emailed to return, I was accused of pull... Voir plus
L'entreprise a répondu
Appalling 'service' They took my money and did not deliver what I paid for. No communication whatsoever other than to promote what they sell and to say that the item will be arriving! They even ema... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Beautifully Designed Headwear and Jewellery.
Coordonnées de contact
35-37 Ludgate Hill, EC4M 7JN, London, Royaume-Uni
- info@evelynandrose.co.uk
- evelynandrose.co.uk
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A répondu à 50 % de ses avis négatifs
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I ordered from Evie and Rose London. A cotton dress was ordered but a shabby nylon/polyester garment arrived. They offered a 10% refund for something made from fabric that is used to line toilet bags
Nothing like the dress advertised Not cotton but a cheap lining fabric in nylon/polyester. It is a scam. It does not qualify for even one star.
Send correct order! Order incorrect 4 times all same i ordered one
Send correct order!
Not 4 of an ugly ring i except refund s

Réponse de Evelynandrose
Appalling 'service'
Appalling 'service'
They took my money and did not deliver what I paid for.
No communication whatsoever other than to promote what they sell and to say that the item will be arriving!
They even emailed me to ask what I thought of their non-existent service.

Réponse de Evelynandrose
Great product
Such a beautiful headband at a great price, delivered quickly and in beautiful packaging! Highly recommended.
Lovely head band arrived quickly in…
Lovely head band arrived quickly in time for last min dress accessory for wedding. Thank you 😊
Ornamented Headband. I have bought this headband for my…
I have bought this headband for my grand daughter who will a bridesmaid later this year. I am pleased with the purchase, it is very pretty and well made, perfect. Thankyou
Stunning product and promptly delivered…
Stunning product and promptly delivered in time to gift
I have tried to contact them several…
I have tried to contact them several times for a return address so I can send back the headband that doesn't fit me and j have had no reply

Réponse de Evelynandrose
Beautiful product but faulty!
Beautiful product (jewelled headband), but faulty. One gem fell off immediately upon trying it on and the neighbouring gems were ever so slightly loose. When I emailed to return, I was accused of pulling the gem off as apparently that’s the only way they can ever come off. I was really looking forward to wearing the headband with my wedding outfit, so I’m not sure what reason I would have to ruin the headband myself. Unfortunately, my need to return was handled very poorly and I would not recommend the company. I was very polite and I understand we don’t live in a perfect world, but the owner clearly thinks everyone is out to get them.

Réponse de Evelynandrose
Great product, Great sale price, Great customer service
Headband arrived and is absolutely stunning - honestly, the pics on their website don't do it justice! I purchased the GAIA headband on sale - the pics online make it seem like it's got a dark grey/black under-silk color, but it's actually a light-grey so really blends really well with all the hardware/diamante! Way better than I imagined in-person. Nice 'heft' to the product without being too heavy to wear, certainly doesn't feel cheap or chinsy like some bejeweled headbands can be. Also, my shipping advice included an incorrect tracking code - once I alerted e&r to the issue, Lisa responded in under an hour with correct details and reassurance all was in process for arrival. Great product, great customer service.

Réponse de Evelynandrose
Wow I bought 2 items I love love love…
Wow I bought 2 items I love love love them..quality stuff indeed 💕

Réponse de Evelynandrose
The products are beautiful
The products are beautiful ! Thank you so much for everything :)

Réponse de Evelynandrose
Lovely headbands but incorrect…
Lovely headbands but incorrect Information on the website and a hostile response when asked about it

Réponse de Evelynandrose

Réponse de Evelynandrose
Beautiful headband, speedy service
Very helpful, professional and carefully packaged speedy delivery. Beautiful headband. Just as in photo. Not expensive but looked it. For a wedding. Many compliments.

Réponse de Evelynandrose
I ordered a headband late on Monday…
I ordered a headband late on Monday evening, it was the Angelina, and realized the next day that I'd paid for the wrong postage - I needed it for Saturday. No need to worry, the item was despatch the following morning & arrival was 48 hours later, beautifully packaged, and the headband is fabulous, can't wait to wear it. It's that gorgeous it's had the approval of both my extremely critical daughters!!! Thank you again

Réponse de Evelynandrose
Arrived on time and perfectly packaged…
Arrived on time and perfectly packaged - thank you

Réponse de Evelynandrose
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