This was my first time purchasing from Evey and I was not disappointed. I had my eye on a gigantic Chanel handbag but just needed a little extra reassurance it’s exactly what I wanted. Evey delivered,... Voir plus
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Lisez les avis des autres
This was my second purchase of a YSL handbag through Evey, and once again I was so impressed. The quality and condition of the bag were absolutely amazing, even better than expected. Everything was... Voir plus
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Was 5 star delighted with my purchase from Eveyspreloved. My bag arrived promptly. When I opened the box the condition exceeded my expectation. Thank you
L'entreprise a répondu
Wow! Everything about Eveyspreloved.com is amazing. Starting with the product offered, fair pricing, great communication and fast delivery. You literally can't fault it. Evey communicated with me... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Eveyspreloved is a luxury consignment service offering a personal experience to both buyer and seller. Our selection of luxury items are carefully curated often offering unique pieces, which are vintage, or current collections. We aim to provide excellent customer service for both the buyer and the seller curating a stress free experience. Eveyspreloved is not affiliated, associated, or connected with any of the brands sold on this site. All items are pre owned.
Coordonnées de contact
Royaume-Uni
- info@eveyspreloved.com
- eveyspreloved.com
4,9
Excellent
329 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am delighted with my new bag
I am delighted with my new bag and the service is exceptional.
24 mars 2026
Avis spontané
Réponse de Eveyspreloved
Hello Amanda,
I was delighted to welcome you back to Eveyspreloved and I am so happy that you are pleased with the bag, and also your experience with us too.
I look forward to welcoming you back again soon:)
Best wishes
Evey
Réponse de Eveyspreloved
Hello Jo,
Thank you so much for sharing your kind words.
It is a gorgeous bag and I am delighted that you were so happy with the service received to you.
Best wishes
Evey
Amazing.
beautiful bag
amazing company to deal with very helpful. 100% will be buying from you again 🤭
20 mars 2026
Avis spontané
Réponse de Eveyspreloved
Hello Adrianne,
It was my pleasure to be able to assist you and thank you so much for your kind words about my company.
Looking forward to welcoming you back in the near future.
Best wishes
Evey
From day one Evey was super helpful
From day one Evey was super helpful. Explained how everything worked. Priced the item properly and took care of all the details. The communication with her was great. Highly recommended.
20 mars 2026
Avis spontané
Réponse de Eveyspreloved
Thank you very much for your review, and also for your patience for me to find a new home for your beautiful bag.
I look forward to welcoming you back to Eveyspreloved in the future.
Best wishes
Evey
Thank you Evey x
Thank you Evey, fabulous service. Sent my bag to Evey & it was listed on her instagram and website very quickly. The attention to detail in Evey’s listing were great. I enjoy watching Evey’s Reels of the bags she has for sale. The sale of my bag was a pleasant transaction. Very pleased and will use Evey again 5 stars
13 mars 2026
Avis spontané
Réponse de Eveyspreloved
Alisha, thank you very much for sharing your feedback and I am really pleased that the service received to you was appreciated.
I really enjoy to share the reels, and your bag was a pleasure to present.
Thank you again
Best wishes
Evey
This was my 3rd item sold with Evey's…
This was my 3rd item sold with Evey's Preloved. A truly exceptional service this time selling jewellery. My local jeweller offered a fraction of the price achieved. All done easily and gracefully via the phone and Evey's website. Highly recommend.
15 mars 2026
Avis spontané
Réponse de Eveyspreloved
Thank you for entrusting me with a beautiful piece of jewellery, and I am delighted to read that the price achieved for you exceeded well above expectation .
Looking forward to helping you again soon to find your gorgeous pieces new homes.
Best wishes
Evey
I bought a Mulberry Bayswater tote
I bought a Mulberry Bayswater tote, my first pre-loved luxury handbag, through Evey's Preloved and had a great experience. She helped ease my fears about buying pre-loved by jumping on a call with me prior to purchase. She took time with me as I asked questions, and she was able to share that she only buys from people she knows and could tell me about where the bag came from. I live in the U.S. and had to pay a tariff in addition to shipping, which was a bummer, but out of our control.
12 février 2026
Avis spontané
Réponse de Eveyspreloved
Hello Ann,
It was really great for me to be able to chat with you and also to share a little history about your bag too seeing as the seller was personally known to me.
I really hope that we may meet in person one day should either of us be travelling across the pond and I look forward to our paths crossing again in the future.
Best wishes
Evey
Got my bag yesterday
Got my bag yesterday. SO in love with it! Think it’s my favourite bag I’ve ever brought. Great service and FAST delivery. Looking at selling a few bags with her now aswell. Great service!
10 mars 2026
Avis spontané
Réponse de Eveyspreloved
Keeley,
Thank you so much for entrusting Eveyspreloved for the first, and I believe not the last time to find you your favourite bag :)
Enjoy and until the next time .
Best wishes
Evey
5stars as I had no problem getting in…
5stars as I had no problem getting in touch replying was fast and was lovley lady to deal with
Would buy again thanks to the good service I recived carnt fault it.
8 mars 2026
Avis spontané
Réponse de Eveyspreloved
Thank you so much Char for the five stars and we are delighted to know that you were happy with the service received to you.
Best wishes
Evey
I would 100% recommend Eve!!!!
I would 100% recommend Eve!!!!! She was so present and involved from my very first question!! I also had a video call so I could see the bag in real time and she took me through every part of the bag and its history. Will definitely use again without question!!!! Also posted so quickly and safely.
4 mars 2026
Avis spontané
Réponse de Eveyspreloved
Hello Rhona,
I was so happy to receive your message when your gorgeous bag arrived to you and I am delighted that you were happy with the service received .
Looking forward to welcoming you back again soon to Eveyspreloved.
Best wishes
Evey
Highly Recommend
Evey is the consummate professional. She presents everything beautifully, is meticulous in her care of items and is extremely helpful and very friendly. Thank you so much for everything.
16 février 2026
Avis spontané
Réponse de Eveyspreloved
Hello Gilly,
Thank you so much for sharing your kind words, it was a pleasure to be able to assist you.
Best wishes
Evey
Incredible service, bags and engagement
Evey’s service is incredible.
I have purchased several bags from her, and I have never been disappointed with the bag, service or chatting with Evey.
Highly recommended.
2 mars 2026
Avis spontané
Réponse de Eveyspreloved
Hello Margo,
Thank you so much for returning to Eveyspreloved to find another gorgeous Preloved bag which I know you will adore to carry and use :)
Until the next time
Best wishes
Evey
5 star service
Evey sold a bag of mine and provided the most amazing experience. She communicated the process thoroughly and gave me updates along the way. The sale was quick and the process was seamless. Will definitely be returning!
25 février 2026
Avis spontané
Réponse de Eveyspreloved
Hello Lily,
Thank you so much for sharing your feedback of the experience and I look forward to welcoming you back again soon to Eveyspreloved.
Best wishes
Evey
.great experience selling via Evey
I sold a Gucci bag with Evey recently.
Everything was super efficient and well communicated
The bag was sold and the money in my account within 48 hours of initial contact with Evey
The whole experience was very smooth and politely communicated.
I have no hesitation in recommending her service to anyone looking to buy or sell a designer bag
23 février 2026
Avis spontané
Réponse de Eveyspreloved
It was so lovely to reconnect with you after so many years Laura , and I am delighted to know how happy you were with your first experience with Eveyspreloved:)
I look forward to welcoming you back again soon.
Best wishes
Evey
Evey is just so good !
Evey is just so good !
Always so helpful and great communication on the posting of items and checking everything has arrived okay and that you are happy with your purchase .
Highly recommend .👏
22 février 2026
Réponse de Eveyspreloved
Thank you so much Jane for sharing your review and delighted to be recommended :)
Best wishes
Evey
Evey has sold two of my bags
Evey has sold two of my bags. It has been a great experience dealing with eveyspreloved. From my initial meeting
with Evey, right through to the process of selling my bags, she was a pleasure to deal with. She is professional, honest and gives the best advice. I am really delighted I decided to sell with her.
Alexandra
17 février 2026
Avis spontané
Réponse de Eveyspreloved
Hello Alex,
It was a pleasure to meet you in person, and thank you so much for your kind words it is much appreciated.
Your bags which are now received to new homes were so happily received, and I know that the care that you gave to your bags will be continued.
Best wishes
Evey
Returning customer....This was my second purchase from Evey
This was my second purchase from Evey, and another great experience it was, had an issue with no tracking but Evey provided me with information via DM and my beautiful bag arrived within a week!
Looking forward to my next purchase from eveyspreloved!! 😍
15 février 2026
Avis spontané
Réponse de Eveyspreloved
Hello Caroline ,
Thank you so much for returning to Eveyspreloved to find a fabulous second bag :)
Thankfully the little gremlins for automated e mails are sorted out and I am happy that we were able to dm together for tracking details .
Enjoy and thank you for sharing your gorgeous pic of you with your bag xxx
Not suitable for high-value goods
I believe this is a legitimate operation; however, my experience was deeply troubling and placed me under an extraordinary amount of stress from start to finish.
I entrusted Evie with a highly precious and exceptionally valuable handbag, valued in the region of £20,000. Given the nature of luxury goods, condition is paramount. When the bag was returned to me, it was no longer in the mint condition in which I had provided it. Stickers that are essential to preserving value had been removed and, in several places, had fallen off entirely. For an item whose worth is intrinsically linked to its pristine condition, this was profoundly disappointing and upsetting.
As time passed, it became clear that the bag was not going to sell through her services. This was not due to the quality or desirability of the item, but rather because she simply does not appear to have the client base required to handle assets of this calibre. When I made the decision to collect my bag, the process became unnecessarily difficult and confrontational. I was placed in an extremely uncomfortable position where I was effectively prevented from retrieving my own property unless I agreed to pay a substantial and unexpected.
While I do not dispute that this business operates in a legitimate capacity, the manner in which this transaction was handled fell far below what I would expect when dealing with luxury goods of this magnitude.
For these reasons, I personally would never choose to use this service again, nor would I feel comfortable recommending it to others who the careful handling of high-value items.
11 février 2026
Avis spontané
Réponse de Eveyspreloved
Dear Laila,
I am very upset and quite shocked to read your review, especially so as you came to me from a word of mouth recommendation.
We are a small business, every review is important to us, and I wanted to take the time to reply to your words above.
You met me in person at our location, we sat and spoke about the high value that you wished to achieve for your bag which I did say was quite a high expectation at the time . We looked at the bag together and your bag was returned to you in the exact condition that you gave it to me. At the time that you delivered to me your bag, you were concerned to open your bag yourself , and you showed me that the central sticker on the hardware closure was a little loose, this was from when you had understandably opened and closed the bag. The central sticker was even photographed in images when the bag was photographed for our website and clearly seen. Prior to returning your bag to you , I sent you an image showing you the carrier bags, ribbon, receipt and dust covers and bag which you thanked me for . I understood that your work as a trainee lawyer endured long and late working hours and I answered all of your calls and texts whenever received, often we spoke or texted late at night and early morning too. We have done everything in our power to accommodate you and to sell your bag, however to sell a high ticket item, and this is something we are successful to do when realistically priced, it does takes time. With barely any notice from you, you asked me to meet you before opening hours at our location for you to collect your bag for a party , which I could not do at such short notice, so we agreed to meet at midday at our location. You then said that you could not make that time and asked me to come to your offices in central London which I was not able to do myself and so I offered another solution to you as you really wanted the bag for the party. I was able to at very short notice arrange a hand delivery to your offices and quoted you the charge that the courier would charge you. You decided for this solution, whereby your bag was safely delivered to you within a few hours of booking, and in good time for you to hold it at the party you wanted to attend for your legal team.
I truly do not know what more we could have done for you, and I quote the following message that you wrote to me on What's App, the day that your bag was returned to you in the exact condition that you delivered it to me.
' I know this one did not work, but my sister has other items in used condition and I would very much like to have a working relation going forward'
We are a small business, every review is important to us, but your review has totally shocked and upset me.
Your bag was returned to you in the exact condition as it was delivered. You unfortunately could not come yourself to collect your bag which is a high ticket item, so the only solution we could find was to arrange a hand delivery option to you for both peace of mind and security , and importantly for you to have it in good time for your party.
Should you wish to speak to me directly, please do reach out and I look forward to hearing from you.
Sometimes you just find a little gem…
Sometimes you just find a little gem online.
That's what Eveys Preloved is. A carefully curated collection of the most gorgeous items at really reasonable prices. Delivered with care and a smile. A truly wonderful experience. I'll definitely be bookmarking this site and you should too. Thank you!
13 février 2026
Avis spontané
Réponse de Eveyspreloved
Thank you for your review, it made me smile :)
It was a pleasure to meet you and thank you for sharing your experience of our service to you .
Best wishes
Evey
An absolute pleasure
I recently bought a bag which I love. I agree with all of the other reviews regarding the level of service but wanted to add that Evey’s attention to detail in the packing - the beautiful dust bag and personalised postcard - made my purchase feel really special. I would definitely recommend and will be a returning customer. Thank you so much.
9 février 2026
Avis spontané
Réponse de Eveyspreloved
Hello Kerry,
Thank you very much, I know my hand writing is pretty unique, and you did very well to read it :)
Enjoy your fabulous bag and I look forward to welcoming you back again soon to Eveyspreloved.
Best wishes
Evey
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