this company sucks ive been in the hosp 3 times this month because they cant get off there asses and get some pills in the mail now i seem again to have a delivery problwm so here we go again !
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I had my doctor send over my prescriptions and I called them the same day to make sure they got them. I told them they were important that I needed to have them overnighted. They came up with every ex... Voir plus
ExactCare is the WORST PHARMACY EVER! Read all the complaints from other customers, and they're all true!! The DREADED EXACTCARE took over Divydose. And what a HUGE mistake. Divydose was great. EXACTC... Voir plus
For the first few years that I used exact care pharmacy, it was very good.Now we get to this year. Every single month, there's something wrong with my delivery, My medications et cetera. I call they r... Voir plus
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A répondu à 15 % de ses avis négatifs
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Problems and RUDE
I was called by these people and ended up having them take care of my medications, but then they kept calling me to say they're having problems sending out my meds, and not informing me that one of my prescription wasn't available so I had to call the pharmacy in my area if they had it in stock. Then again a couple days I got a call stating that they were having issues with sending out my medications again. So I called and they didn't know what was going on, so I decided to cancel and have all my medications back to a local pharmacy. And the customer personnel name Lawrence became rude and told me that he will cancel my orders but I had to let Walgreens call them to transfer all my medications back to them. BEWARE if you are thinking of having EXACTCARE handle your medications.
Deceptive sales tactics
This company keeps leaving messages stating that we have spoken before and they are my pharmacy but they need to get my personal medical information. They are NOT my pharmacy and never have been. They have tons of one star ratings from folks complaining about deceptive sales techniques and harassment with repetitive unwanted calls. They also have tons of complaints for incompetent service. Stay far away from ExactCare.
Just don't
EXTRACARE PHARMACY...
Do not use them. They promise service after reviewed all my medications diagnosis and local pharmacy records, and then call almost a week later and tell you that you don't fit there program without clarifying the requirements. I have requested that they destroy all of my information, do not sell my information and requested a list of any third parties that they have shared my information and a written statement saying that. Word of advice... just don't try them.
Relentless, Non-stop Calls! Will not remove me from the list!
Not a customer and never have been. Randomly, I started receiving calls from India, endlessly trying to sell me this company's services.
The cold callers never identified who they were representing and always called from random numbers but relevant area codes in my tri-state area.
It was always the same. "How are you?" "Do you have diabetes?" "Are you on medicare?" Age, date of birth and then they wanted to know specifically which medications I was on.
No matter how many times I've tried. I have never been able to be removed from their calling list. These fools call sometimes four to eight times a day! Its relentless!
Being nice, respectful and then firm, angry, glib, sarcastic or indifferent does not work! They say you'll be removed but never are!
Eventually, I simply started to play along. Appropriate sounding birth date, had to look up diabetes meds to tell them what "I'm on" (I don't have diabetes or even medicare whatsoever). Finally, I was passed on to a "supervisor" who was delighted to speak with me about how they, (ExactCare) would handle my medication deliveries. I found out this was ExactCare by calmly asking the supervisor questions.
Tried every which way to convince her that I don't want the service. She "understood my problem" but continued to sales pitch me regardless of my objection to being endlessly harassed by ExactCare!
Went to ExactCare's website, found a number, called, spoke with someone who insisted on my date of birth before she could even "handle removing me from the calling list" OUTRAGEOUS!
She would not remove me and even asked if there was "anything else she could help me with!"
Do not bother with this company! Fake phone numbers with official looking caller-id - DOJ, Dept of the Army, realty companies, law firms ....
At my wits end on how to get rid of this place from the endless calls!
When i first signed up I thought it was…
When i first signed up I thought it was awesome, someone called me on the phone and talked me into it... After a few months they started harassing me and I thought I did something wrong! I looked at the ratings and all of them were 1 star reveiws... They took me off their program with out telling me and with out my medication i ended up in the hospital the hospital ordered my meds at a local pharmacy then they called the next day screaming at me because my doctor did that, If they had mailed my meds I wouldnt have been in the hospital!
Then i noticed a bunch of fake 5 star reviews and 1 star reveiws eing laft at the same time. it looks like they did this to everyone at the same time and hired 5 star ratings bc they knew
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