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Lisez les avis des autres

Noté 1 sur 5 étoiles

Beware I got scammed this company I asked them to re booked my ticket.They will get your credit card information and they will charged you too much There is no confirmation or link that yo... Voir plus

Noté 5 sur 5 étoiles

Mr. Juan Reyes was so patient answering all my questions and finding optiions for me. I have never received this type of servicenor had I made reserVtiins with them before. For sure, this will be m... Voir plus

Noté 1 sur 5 étoiles

Terrible experience with Monte, which I doubt is his real name. Asked him for help rescheduling a flight and he was trying to charge me $400 MORE for EACH TICKET, saying "we can't do anything about th... Voir plus

Noté 1 sur 5 étoiles

Beware!!!! They are scammers that take your money and do Not provide the air flight they charge you for!!!! I thought I was booking through American Airlines until I got my statement!... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Excelfares is a trustworthy travel agency that provides great offers for air tickets. Excelfares believes in excellence.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

20 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Beware I got scammed this company I…

Beware I got scammed this company I asked them to re booked my ticket.They will get your credit card information and they will charged you too much There is no confirmation or link that your ticket was booked.And now I can't contact them There scammer one time big time.Hope for their karma for what they are wrong doings.

16 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Beware!!!!

Beware!!!!
They are scammers that take your money
and do Not provide the air flight they charge you for!!!! I thought I was booking through
American Airlines until I got my statement!
Excel fares booked only a one way when I was
charged for round trip to Tokyo!
George Brown is deceitful liar and once booked he tells you he will transfer your flight
to get points with American Airlines credit card! Once you get charged 2 times
George Brown and excel fares are never
answer the phone and hang up.
BECAREFUL THEY DON’T REVEAL WHO THEY
ARE AND TAKE YOUR MONEY!!!
Besides putting a dispute on my CC
I am going to make a police report to
EXCELFARE and GEORGE BROWN!

19 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience with Monte

Terrible experience with Monte, which I doubt is his real name. Asked him for help rescheduling a flight and he was trying to charge me $400 MORE for EACH TICKET, saying "we can't do anything about the additional charges, that's all on the airline"... So I went through the airline and showed him a screenshot that he was grossly overcharging me and then he changed his tune and said "oh, its easier if you want to book through the website, just give them your voucher number" and indeed they did not charge me anything extra for the tickets. THIEF!!!!

23 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

These people are straight up SCAMMERS

These people are straight up SCAMMERS. They confirmed our flight was booked via email months ago and we realized today they never actually booked it. They tried to blame us and say they called to notify (no voicemail or email). The Indian guy on the phone said his name was "Joe Fernandez" and refused to let us speak to his supervisor. We are out hundreds of dollars and now have to rebook our flights last minute. SHAME ON KAYAK.COM FOR LINKING THIS SCAM WEBSITE WITH SUGGESTED AIR FARES.

20 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Scam!!! Scam scam!!! scum bags run away

Not a reputable website, the price they advertise online seems to be great but it’s fake, once you’ve paid for it they will call you saying that the ticket is no longer available and sell you another price another airline and airport total scam ! Scum bags

11 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

A total scam

A total scam! Booked tix for a cheap price and got a confirmation. Then they called to try to upsell me and when I wasn’t interested in higher-priced tickets they told me they couldn’t sell tickets at such a low price because they were “losing money.” I said they were advertised at that price and I already paid. When I received no follow-up emails I called the airline directly and found out I wasn’t booked as a passenger. Avoid!!! Pay a little more on a reputable website and avoid having to rebook closer to flight date

15 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

no daría ninguna Estrella si fuera…

no daría ninguna Estrella si fuera posible, compre un boleto de avión en abril para viajar en mayo de miami a New York .
Cancelaron mi boleto sin ninguna notificación , aunque dicen que me llamaron por teléfono ,
No tengo ningún mensaje de voz, ni ningún mail .
No me dicen la causa.
La tarjeta no fue cobrada pero es algo que yo nunca revisé , hasta el momento que fui a hacer el online checking y llame a este lugar …
Y solo dicen que está cancelada y no me dicen causa.

11 mai 2023
Avis spontané
Noté 1 sur 5 étoiles

Scamy travel agent

We tried to save money by booking through excel fares, what a mistake. They quoted us one price and charge us another. When I called Joseph said, we cannot do a refund “bc that’s not the way our system is set up” and he would give me a voucher for the difference. I said no, so now we’ve been going back and forth for the past 4 weeks around a refund. So scammy… beware

22 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Not What is Cracked Up to Be!

The good reviews written on this site are fake and have been placed by Excelfares. This company registered its website in September of 2022, a bad sign. I was considering booking a flight with an excellent fare of $307 but when I called their number and talked to a representative, the best fare they could give me was $728 and that was with a $30 off coupon for 1st time customer. Based on the bad reviews, this is definitely a scam. Go with the tried and true services, like Expedia, Travelocity, Orbitz or go directly through the airlines. These people will only cause you trouble.

19 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Absolutely horrible

Absolutely horrible, and I’m getting ready to file fraud after given the runaround about my $400+ refund that I still haven’t received over a month later. I received the 6 flights I purchased, however, I was told my refund would be in effect 7-14 business days, and to call back if not received. Nope, then I was told two billing cycles, and to call my bank. Still, nothing from my bank. I was told they’d call back in two business days, and still no call.

Here’s how it works, you purchase the flight, and they call you and tell you that the flight is no longer available, but they have one for a more expensive price. The prices don’t reflect what’s online. When you try to purchase the tickets for that price, they tell you it’s no longer available, but tell you they have something, but it’ll be more expensive. At first, they seemed reliable, but over time, they proved otherwise. As soon as I rebooked the flight at a cheaper price, I was given a call, and told that the previous flight finally went through, I told them I want a refund (same day booked) and given the other price I was quoted. He said that flight was no longer available, so I told them I want to cancel my flights, and now all of a sudden, that cheaper price was honored. Thank you, but no thank you. I’ll be filing fraudulent charges and taking that route to get my money back.

1 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Mr Juan Reyes a 5 star agent

Mr. Juan Reyes was so patient answering all my questions and finding optiions for me. I have never received this type of servicenor had I made reserVtiins with them before. For sure, this will be my first option when booking another flight.

31 mars 2023
Avis spontané

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