Exclaimer Avis 243

Graeme was fanatastic! We had a chaotic mess and now we have less of that. I look forward to working with Graeme again! Thank you so much!

Professional, knowledge based support and good turn around / closure.

Was very helpful, handling a one off contract issue for us as a loyal client. Thank you!

Had a tricky issue with our Exclaimer setup that took some back-and-forth to crack. Nuno from support was outstanding — sharp, detail-oriented, and genuinely invested in getting it resolved. He didn't just follow a script; he experimented, thought creatively, and went the extra mile until we had a working solution. The kind of support experience that makes you actually want to write a review.
Thank you, Nuno!

I had a very complicated customer issue. The whole Exclaimer team assisted with outstanding patience and quality. This is how partner-focused business should be. Thank you very much!

my experience with jasmine was great

I had a great experience working with Jasmine Hotham-Tunnadine. She provided exceptional support while helping me set up our email signatures. Her knowledge, attention to detail, and professionalism were impressive throughout the process.

Jasmine was very responsive, patient, and ensured everything was configured exactly as required. She clearly understands the product well and guided us smoothly from start to finish.

Overall, it was one of the best customer service experiences I’ve had. Highly recommended!

Excellent support service - The engineer spent about an hour working through the challenges until the problems were resolved.
Thank you

We've used Exclaimer for many years now. It is a great solution, very easy to use and produces great signatures. At times when I've needed help, the support team have been prompt and very helpful. This time, I needed help with my subscription renewal and Becca sorted it for me very quickly. Thanks Becca.

I had a few discrepancies on my ledger and wanted to get them resolved and the account cleared down. I contacted Exclaimer and was directed to Edward
Carter. I cannot thank Edward enough, everything I asked for was produced instantly and without question. I couldn't of dealt with a nicer more efficient person. Thank you Ted for all your support, very much appreciated.

Hello,

I wanted to take a moment to share our experience regarding the recent product delivery. Everything was completed within the agreed timeframe, and we received exactly what we were expecting. Throughout the process, the communication was clear and efficient, making it easy for us to stay informed and up to date. Overall, we are very satisfied customers and appreciate the professionalism shown.

Thank you for your dedication and excellent service!

I honestly can’t recommend Jasmine enough. Every time I’ve needed help, she has been incredibly supportive and knowledgeable.

Not only is she always willing to assist, but she also explains everything clearly, helping you understand the process so you feel confident handling things on your own.

She is professional, kind, and genuinely eager to help at all times. The session was extremely useful and practical! I feel very lucky to have worked with her!

We had a minor issue with the 365 integrated Exclaimer. We reached out to Exclaimer and a very nice and helpfull service agent Leigh helped is solving this issue. Good communication and looking together over Teams to solve the issue. Job well done!

Graeme Smith provided exceptional support throughout the entire session. We joined via Teams and he guided us through every step with real expertise, patience, and clarity. During the meeting, we removed the old accepted domain from the previous subscription, enabled the necessary Exchange permissions, successfully ran the setup wizard, reconfigured the Exclaimer add-in, and imported the old template into the new subscription.

What stood out most was how helpful and in-control Graeme was throughout the whole process. He made what could have been a complicated migration feel smooth and manageable, and the live test at the end was successful with no issues at all. Truly excellent customer service — professional, efficient, and exceptionally supportive from start to finish.

dealt with Michael Sutcliffe in Exclaimer had problems with signature on mobile phone michael did a teams call and fixed problem but also showed me where I had gone wrong so not happen again. found him very helpful and problem was solved quickly

Exclaimer has been working well for our organization and has helped us manage email signatures more efficiently. The support experience was very positive: quick, clear, and professional. Alan Stephenson, Support Engineer, was very helpful and provided excellent support.

Exclaimer is a great product - easy to use and very supportive team. i had a cancelation issue that was dealt with quickly and fairly. Thanks Ted.

The Exclaimer team addressed my request quickly. Couldn't have been easier! Thank you Yin Wai Yeung for your help!

Friendly, quick and competent handling of my request. Thank you Harry Carter!