Exclusive Sports Avis 

55
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very happy with my trainers . Super fast delivery & great price . Will be buying off you again. Thank you. Highly recommend

Noté 4 sur 5 étoiles

Ordered paid of Addidas OG samba arrived within 48 hours ! Sadly they were too small and re ordered another paid that arrived within 24hrs! Full refund to be issued on original pair as soon as they... Voir plus

Noté 1 sur 5 étoiles

Interesting to see another issue with converse high tops. Bought pair and after 4 weeks eyelets for laces came off. Reported to Exclusive Sports by email and phone and never heard another word. Buyers... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport

Écrit par l'entreprise

We are a small family run online sportswear retail company. Providing our customers with excellent customer service and good value for money is our main priority! We offer free tracked standard delivery on all orders and accept a wide range of payment options to provide our customers with the most pleasant buying experience possible.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,5

Tous les avis

(55)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered on Sunday and converse arrived…

Ordered on Sunday and converse arrived today!
10/10 service thank you.
Would highly recommend super fast delivery.

14 mai 2024
Avis spontané
Logo de Exclusive Sports

Réponse de Exclusive Sports

Hi, Thank you for your review, we greatly appreciate the honest feedback! We hope to hear from you again soon.
Best regards, Arron, Exclusive Sports

Noté 1 sur 5 étoiles

Knockoff replicas

Bought a pair of adidas sambas here last year and was quite suspicious of them however assumed the site was legit due to reviews and payment facilities available (PayPal etc). Upon comparing them to other Samba’s in stores like JD & adidas I realised that they are replicas and not the real deal. Avoid this company at all costs.

14 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very good customer service

Very good customer service
Initial converse came out quickly, but they were too big
I returned them
Had very good email communication with them and they exchange them for the size down

26 mars 2024
Avis spontané
Logo de Exclusive Sports

Réponse de Exclusive Sports

Hi, Thank you for your review, we greatly appreciate the honest feedback! Providing a good customer service is always top of our agenda. We hope to hear from you again soon. Best regards, Arron, Exclusive Sports

Noté 5 sur 5 étoiles

Ted Baker dark brown men’s everyday holdall bag

Purchased a Ted baker everyday Mens hold-all bag.
Super fast delivery and saved myself a great deal of money compared to the Ted Baker Site.
Lovely bag perfect for what it’s needed for.
Great customer service, More than happy to recommend and will be a returning customer
Thank you

3 février 2024
Avis spontané
Logo de Exclusive Sports

Réponse de Exclusive Sports

Hi, Thank you for your review, we greatly appreciate the honest feedback! We hope to hear from you again soon. Best regards, Arron, Exclusive Sports

Noté 5 sur 5 étoiles

Very helpful and prompt with enquiry…

Very helpful and prompt with enquiry about the colour of a product ahead of purchasing. I placed the order and received it the following day.
A great price, a great product and a great experience
Thankyou

17 janvier 2024
Avis spontané
Logo de Exclusive Sports

Réponse de Exclusive Sports

Hi, Thank you for your review, we greatly appreciate the honest feedback! We hope to hear from you again soon. Best regards, Arron, Exclusive Sports

Noté 5 sur 5 étoiles

Excellent service as always

Excellent service as always . This is the 6th pair of air force’s I’ve bought from this company . Quick delivery, great trainers & great price . Thank you 🤩

10 janvier 2024
Avis spontané
Logo de Exclusive Sports

Réponse de Exclusive Sports

Hi, Thank you for your review, we greatly appreciate the honest feedback! We hope to hear from you again soon.
Best regards, Arron, Exclusive Sports

Noté 1 sur 5 étoiles

AVOID THIS COMPANY

I bought some Nike Airmax 270. After 3 weeks of only wearing them a handful of times the colour started fading off the Nike logos and the little Nike logo on the strap started peeling off. Contacted customer support and they completely ignored me. There is a high possibility this company sells replicas as upon comparing the trainers I purchased to my other pairs of Airmax 270 I have there was a few differences you can notice between the pairs. AVOID!!!!!

10 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Recently made a purchase

Recently made a purchase. I was initially worried due to the negative reviews but took my chances. Mike has been super helpful as there was an initial pending payment via PayPal which I managed to sort via them. Mike was quick to let me know that the order was being processed and the items arrived within a few days afterward. Top service and not entirely sure what the negative reviews are about as everything received is legit. Thanks for your prompt service :)

19 décembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Ordered paid of Addidas OG samba…

Ordered paid of Addidas OG samba arrived within 48 hours ! Sadly they were too small and re ordered another paid that arrived within 24hrs!
Full refund to be issued on original pair as soon as they receive them on my tracked return.
Quality looks fine and genuine to me , will write another report as soon as my refund is issued

18 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Fake products

They sell fake sneakers. I bought Samba OG size 8 and the quality is definitely fake. I called their customer service and the guy said that they sell legitimate trainers and approved by some legit company and they get their stocks to a reliable source. Ive sourced my way and did a legit check to Legit Check app and the results are replicas. This company is lying to their customers by saying that they sell legit sneakers. Please avoid them.

22 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Poor Customer Service

I wish I had reviewed Trustpilot before purchasing from this store! I have had exactly the same issue as several people are reporting on here. I ordered some Nike Air Force 1 07 Lx Low Mens Black Trainers from this site. In less than 6 months, the soles of the trainers have disintegrated. At first I thought it was an issue with the trainer, but as I have never had issues with Nike trainers before and having read some of the other reviews, I now think that they may have been fake. I've contacted Exclusive Sports several times for help (I wanted a proof of purchase/invoice so that I could take this up with Nike), but I've had no response. Now seeing other people's reviews/experiences, I think there may be something wrong with this website.

21 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Fake Nike Air Force One

I'm certain the pair of Nike Air Force One trainers I purchased from this company are FAKE - I have had many pairs of of AF1s over the years and they last really well. These have disintegrated after a very small amount of time and have not worn well at all. I am going to report this suspicious activity to PayPal & to Nike. At a glance they looked good so be warned! They were also very heavy compared to an identical pair of real nike trainers. VERY DODGY.

19 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service

Despite the negative reviews about delivery. My converse shoes arrived in 48hrs of ordering … thank you.

30 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Avoid for your own sanity!!

I’ve ordered trainers for my holiday based on their website stating next day delivery. 4 days later I am still waiting and I can’t get hold of anyone. No reply to email either. Now I’m leaving for holiday with no trainers and no money to buy more as I can’t even request a refund. Just AVOID for your own sanity!!!

21 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Wrong product received and no answer from customer service

Would never recommend to anyone, I ordered from this company over a week ago I received the wrong product so I have emailed them asking for help with what steps to take next, included photos. No answer from this company what so ever. Atrocious customer service. Still haven’t received a reply or even a notice that they have received my email, I even submitted one through the contact us part on the website.

14 septembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Fake trainers

Received no reply to emails and trainers are clearly fake, avoid at all costs

15 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Do not recommend

Ordered a pair of adidas samba OG in a UK8. I received a UK7 which weren’t even showing as a size in stock, I contacted the company via the email address on their website asking for a return authorisation and to confirm whether they did actually have a UK8 in stock before I placed a further order.

I received no reply to the email therefore contacted them via the contact form on the website - again no reply!

I have had to sell the pair of size 7 trainers on Vinted and bought the correct size directly from adidas. Would not recommend the company and will not use them again!

6 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Extremely happy with customer service

Extremely happy with customer service. I omitted my house number on my initial order so contacted them as soon as realising. Within the hour I received a message as the item I had ordered was out of stock (technically issue on the website) I contacted Mike and he was very accommodating. I was going to ask for a refund and shop elsewhere but the service I have received has made me ant to wait patiently until the item comes back into stock.
Thanks

21 juin 2023
Avis spontané

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