Two years goes by fast and every other spring I know I need to re-certify my group fitness instructor certificate. Life is busy and there are always lists of tasks that need to be done everyday. I app... Voir plus
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Lisez les avis des autres
Excellent, value to price cannot be beaten, just about period. Getting Certs allows you a foot in the door, to really show yourself off. Thanks to Expertrating.com for my current job!
I really enjoyed taking this course because my NCSF Personal Training Certification did not go into detail about how many sets, reps should do for each specific fitness goal such as muscle gain, stren... Voir plus
It is concise and easy to understand—I really like it. Thank you very much for the opportunity to learn here.
À propos de l'entreprise
Écrit par l'entreprise
ExpertRating is an ISO 9001:2015 certified company, which reflects that our courses and tests conform to the highest international quality standards. Our training material is prepared by thorough professionals with years of experience, and goes through several rounds of analysis by expert teams to help develop well balanced, comprehensive and meaningful content.
Coordonnées de contact
280 Madison Avenue,912 - 9th Floor, 10016, New York, Etats-Unis
- support@expertrating.com
- expertrating.com
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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The course was excellent
The course was excellent.
Everything was very interesting, clear and precise.
30 décembre 2025
Avis spontané
Henry Falcon review
The company is doing great with the level of certifications offered. It would be nice to see more advanced certifications in Neurology, Exercise Physiology, Functional Kinesiology, etc.
21 décembre 2025
Avis spontané
Great education tools for ongoing professional development
The access to so many certifications is clearly a plus. I personally have been a certified Personal Trainer for over 20 years now and it’s good to have such an easy to use service such as Expert Rating to continue accessing the necessary information and testing features to remain up to date and relevant.
3 décembre 2025
Avis spontané
The material was very detailed and informative.
I'd recommend for anyone looking for some helpful information.
30 novembre 2025
Avis spontané
Supervisor
Awesome experience, user-friendly. It was a fantastic experience.
4 novembre 2025
Avis spontané
Very informative and interesting
Very informative and interesting. Learned a lot.
7 novembre 2025
Avis spontané
Amazing experience
Amazing experience! Very easy to study, and pass your test! Would recommend to anyone wanting to move towards personal training!
4 novembre 2025
Avis spontané
Don’t go with this company
Don’t go with this company, they charge you for doing nothing a $30 for the re certification and if you are after the year they charge $25 for a late fee!! This is a totally abusive company for doing nothing!!
21 octobre 2025
Avis spontané
Réponse de ExpertRating
Hi Luna,
We’re sorry to hear you feel this way. We’d like to clarify that the $30 recertification fee covers the administrative processing and verification required to renew certification, which ensures compliance and validity for another year.
The $25 late fee applies only when renewals are submitted after the certification expiry date — this policy is clearly outlined during sign-up and in reminder notifications we sent before the renewal deadline. These fees are standard in the industry to help maintain service quality and administrative efficiency.
We completely understand how unexpected fees can be frustrating. Our goal is full transparency, and we’d be happy to review your specific case to make sure everything was handled correctly. Please reach out to our support team at https://www.expertrating.com/support/er-general.asp so we can assist you directly.
Thank you for sharing your feedback — it helps us continue improving our customer experience.
Kind regards,
ExpertRating Team
Delay in receiving the certificate (hard copy)
Though courses are good, getting physical certificate is not easy. There is no one accountable for the same to ensure the certificate is received by the trainee. I complete my certification course on 13th August (a month back), till date I do not have the certificate in hand. Send a few follow-up emails/ raised a ticket but no +ve progress.
13 août 2025
Avis spontané
Réponse de ExpertRating
Dear Satish,
Thank you for sharing your feedback, and we’re glad to hear you enjoyed the course content. We’re truly sorry to hear about the inconvenience caused by the delay in receiving your certificate. We understand how important timely certification is after completing your training.
Please note that we’ve now moved to digital-only certificates — they’re quick to access, easy to share, and a smart step toward a greener planet 🌍. This change helps us ensure faster delivery and more sustainable practices.
If you haven’t yet received your digital certificate, please reach out to our support team at https://www.expertrating.com/support/er-dispatch.asp, and we’ll make sure it’s promptly reissued.
We appreciate your understanding and thank you again for completing your certification with us!
Kind regards,
The ExpertRating Team
“A wonderful experience with two ExpertRating certificates.”
I received two certifications from ExpertRating in August, and the experience was excellent both times. Signing up was easy, the tests were clear, and the support was responsive. The certifications helped me a lot and gave me more confidence. I would recommend them to anyone.
21 août 2025
Avis spontané
Amazing course
Taking this course was great. Got my certificate so fast and loved it
10 septembre 2025
Avis spontané
I would give the course an 8/10
I would give the course an 8/10. Gives you a lot of the basics. Easy to navigate site as well as saving progress and being able to go back to each individual chapter. Got my certification within 2 days with passing on the first try.
5 septembre 2025
Avis spontané
While the certification courses are ok...
While the certification courses are ok. After you finish you are awarded with a certification. Add some money to that cert to have it laminated for it to get put in the envelope with no protection besides the warning (DO NOT BEND). I am now the owner of this badly bent up certification that expertrating wont help resolve. Wrote a support ticket for it to just be closed without any explanation.
4 septembre 2025
Avis spontané
Réponse de ExpertRating
Hi Zaye,
We’re truly sorry to hear about your experience with the delivery of your certification and the way your support ticket was handled. This is certainly not the standard of service we strive to provide.
Our certifications are normally shipped with reinforced packaging, but it’s clear that in your case, this process didn’t meet expectations, and we completely understand your disappointment. Please reach out to us again at https://www.expertrating.com/support/er-dispatch.asp with your ticket number or order details, and we’ll ensure this is promptly resolved or a replacement issued.
As part of our commitment to improving our services and reducing our environmental impact, we’ve recently transitioned to digital-only certificates. They are easy to access, share, and verify online—plus, it’s a smart step toward a greener planet.
We appreciate your feedback and the opportunity to improve both our customer experience and sustainability practices.
Kind regards,
The ExpertRating Team
My total dissatisfaction and disappointment with your online course.
1. Disorganized Content: Course material lacked flow and consistency, likely due to being sourced from multiple places.
2. Unclear Visuals: Charts and graphs were included but not properly explained.
3. Language Errors: Typos and grammatical mistakes were present throughout.
4. Test Reference Errors: Some questions referred to nonexistent ones (e.g., question 42 or 52-- The test had only 40 questions).
5.Missing Context: Test questions referenced visuals and terms that weren’t explained in the course.
6. Answer Disclosure: One question oddly revealed the correct answer (“Answer: C”).
7. No Feedback Provided: Since questions are pulled from a pool, test takers should be able to review mistakes to learn from them.
8. Insufficient Support Availability: Repeated calls to the phone help desk went unanswered, and email responses were significantly delayed.
9. As someone with academic experience and a background in course development, I found this course disappointing and far from a positive learning experience.
I share this feedback with the intention of improving the course experience.
28 août 2025
Avis spontané
Réponse de ExpertRating
Dear Mike,
Thank you for taking the time to share such detailed feedback. We’re truly sorry to hear that your experience with our online course did not meet your expectations. Your points are both valuable and constructive, and we appreciate the opportunity to address them directly.
1. Course Structure & Content Flow:
We regret that the material appeared disorganized. Our course content is designed by subject matter experts and periodically updated. However, based on your input, we are reviewing the structure to ensure a smoother learning progression and better alignment between sections.
2. Visuals & Explanations:
We acknowledge that visuals should always be accompanied by clear explanations. Our team is working to enhance the instructional notes for all charts and graphs to improve clarity.
3. Language & Editing Quality:
We sincerely apologize for any typos or grammatical issues you encountered. These are being addressed in our upcoming revision cycle with professional proofreading support.
4. Assessment Errors & Referencing Issues:
You’re absolutely right—no test should include incorrect references or reveal answers. We’ve already begun auditing the test bank to correct numbering inconsistencies and remove any erroneous answer cues.
5. Context & Review Access:
We understand the frustration of not being able to review incorrect answers. We are developing a feature to provide structured feedback and explanations for randomized question pools.
6. Support & Response Times:
We’re very sorry that your support experience was unsatisfactory. We’ve recently expanded our support hours and improved response systems to ensure timely assistance for all learners.
We deeply value your expertise in course development and your intent to help us improve. Your comments have been escalated to our academic design and quality assurance teams. Please reach out to us directly at https://www.expertrating.com/support/er-general.asp with your enrollment details so we can offer a personal follow-up and ensure your concerns are fully resolved.
Thank you again for your thoughtful review—it helps us make the learning experience better for everyone.
Warm regards,
Customer Support Team
ExpertRating Solutions
Clear, practical and well structured
I had a wonderful experience with the Wellness Coach Certification. The course was clear, well-structured, and practical, but what I appreciated most was how it guided me to connect the Wellness concept with the coaching process- highly recommended!
31 août 2025
Avis spontané
Easy online certifications!
It has been easy to obtain certifications through this website. All material is easy to read and get through. The option to be able to save your progress is also very helpful if you have many interruptions. They also make it easy to improve your scores!
25 août 2025
Avis spontané
I’m thrilled to have earned my… Grant Writing Certification
I’m thrilled to have earned my ExpertRating certification! The process was clear and professional, and the certification adds real value to my credentials. The team was responsive and made it easy to understand each step. I’m also excited about the free lamination offer — a nice touch that shows their attention to detail and commitment to their learners. Highly recommend ExpertRating for anyone looking to enhance their skills and get recognized for their achievements.
25 août 2025
Avis spontané
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