Moved a couple of my fitness ebooks over to explodely last month to test the waters. Setup was mostly straightforward, linking my bank for direct deposit was easy enough. My only gripe is the dashboar... Voir plus
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After doing some research, the complaints point to fraud on the part of this operation. I paid $137.00 for a supposed banking issue and this sight offers zero contact information. Uses The Rock as a... Voir plus
L'entreprise a répondu
You did nothing at all. I asked and submitted for a refund on several of your products. You are a clickbait program that encourages people to spend more money by making them watch a damn 30 minute lon... Voir plus
L'entreprise a répondu
The beginning information is very misleading. It tells you it $20 and you can make xxx amount of money every day. The beginning information fell's to tell you it's going to cost for the whole set up i... Voir plus
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2,3
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172 avis
A répondu à 59 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I did like how explodly handled my…
I did like how explodly handled my refund
23 mars 2026
Avis spontané
Réponse : explodely.com
Hi Bethany,
Thank you for your feedback!
We’re glad to hear you were satisfied with how your refund was handled.
We always aim to make the process smooth and straightforward for our customers, and we truly appreciate you sharing your experience.
Team Explodely
The Support Team got Results!!!
The Support Team made the experience Great!!! I had been working with the Seller and getting nowhere in getting my refund. After 5 failed attempts with the Seller I asked the Support Team if they could help. Next thing I know I'm going to get my refund in the next 2 to 3 days! The Support Team knows what they're doing and has the customer's best interests mind.
19 mars 2026
Avis spontané
Réponse : explodely.com
Hi Rita,
Thank you for your wonderful feedback!
We’re really pleased to hear that our support team was able to step in and help resolve your issue.
At Explodely, we always aim to ensure our customers are supported and that concerns like refunds are handled as smoothly as possible.
We truly appreciate your trust and kind words!
Team Explodely
Well I am not at all happy with this
Well I am not at all happy with this. No response from anyone phone system is no help calling with in regular business hours and get a recording saying that I need to call during regular business hours, 7 am to 7 pm, nobody returning calls,no one returning my emails, when they did it was one time and I was told they keep loosing my ticket, I have the order #and I have my credit card bill, my email is present my phone number is present, and not one dam person has contacted me, phone number also present. Next step is a legal action.
3 mars 2026
Avis spontané
Réponse : explodely.com
Hi Steve,
I’ve reviewed your ticket and can see that our Support team did take the appropriate steps to ensure the seller addressed your request, which would have led to a refund of your purchase directly with them.
However, to help speed up the process we also escalated this internally. As a result, we’ve now processed a refund for your order.
Please allow a few business days for the amount to reflect in your account.
For clarity, the seller and Explodely operate as separate entities. While we aim to connect buyers with sellers first, we always step in when needed and honor our 60-day money-back guarantee to ensure our customers are protected.
If you need any further assistance, please feel free to reach out.
Team Explodely
I was enthralled to discover how…
I was enthralled to discover how quickly their customer support team responded to my issue regarding a refund for a product that claimed to offer one thing and it changed after I purchased it. My issue was addressed, acknowledged and resolved within an hour. I would highly recommend doing business with Explodely. I am certain that if you should have any issue regarding the product they are offering that it will be tended to promptly. I am extremely satisfied with the Explodely Customer Support.
20 mars 2026
Avis spontané
Réponse : explodely.com
Hi ShawnDee,
Thank you so much for your thoughtful feedback!
We’re thrilled to hear that your issue was addressed and resolved so quickly, and that you had a positive experience with our support team.
Our aim is to provide prompt and reliable assistance to ensure our customers are always supported.
We’re especially glad we could resolve your concern within such a short time. Your satisfaction means a lot to us.
Thank you again for your recommendation!
Team Explodely
Finally a company that listens
fast response and zero hassle with my refund. i’ve dealt with some shady platforms before but explodely is solid. 10/10 would recommend if you want things done right the first time. thanks guys!
19 mars 2026
Avis spontané
Réponse : explodely.com
Hi Drew,
Thank you for your amazing feedback!
We’re thrilled to hear that your experience was smooth and hassle-free.
We are committed to providing reliable service and quick resolutions, so it’s great to know we met your expectations.
We truly appreciate your recommendation!
Team Explodely
I'm 80 years old and not very good with…
I'm 80 years old and not very good with the phone or computer but these guys went above and beyond to assist me in every way possible . If you are teck save then this is an extremely easy program for you but if you're like me they ended up giving me a complete refund because I bought two times and didn't even know what I had done. Once again I can't thank the team enough for putting me on the straight and narrow.
Many Thanks again P.J.McCombie
18 mars 2026
Avis spontané
Réponse : explodely.com
Hi Peter,
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience.
We’re very pleased to hear that our team was able to support you and resolve everything for you, including processing the refund. Providing clear, patient, and helpful assistance, no matter the situation is something we care deeply about at Explodely.
If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help.
Warm regards,
Team Explodely
Money back guarantee is legit
Made a purchase through Explodely. Was not as advertised and started put in for refund. Few hours later they were issuing the refund back. Quick easy. Thank you.
18 mars 2026
Avis spontané
Réponse : explodely.com
Hey David,
Thank you for sharing your experience. We’re pleased to hear that your refund was handled quickly and smoothly.
At Explodely, we strive to make the process as easy and efficient as possible for our customers. We appreciate your feedback and your trust.
Team Explodely
Yo customer report was Vert efficient.
13 mars 2026
Avis spontané
Réponse : explodely.com
Hi Charo,
Thank you for your feedback!
We’re glad to hear that our support team was very efficient in assisting you.
At Explodely, we always aim to provide quick and helpful support to all our customers.
Team Explodely
I haven't got any help with get refund…
I haven't got any help with get refund or help to get my set up
8 mars 2026
Réponse : explodely.com
Hi Ronda,
We reviewed your tickets on our helpdesk and can confirm that our Support team did take the appropriate steps to ensure the seller addressed your request, which would have led to a refund of your purchase directly with them.
Please note that Explodely and the individual sellers on the platform operate as separate entities.
However, to help speed up the process we also escalated this internally. As a result, we’ve now processed a refund for all your orders as we always honor our 60-day money-back guarantee.
Our support team reviews every request carefully and works to resolve issues as quickly as possible.
Team Explodely
I'm giving this AI scam 1star because…
I'm giving this AI scam 1star because they don't have a zero star.
They have jerked me around about my "REFUND GUARANTEE" as stated in the top paragraph of their emails !!! I'm beyond frustrated with this company and the owner of this scamming/phishing bullshit that something needs to be done about it !!
DO NOT listen to their little videos because they just want to take your money and NEVER give it back... I'm sure there's law's in place preventing online scammers like Explodely.com. Spread the word people !!!
After receiving an email from one of your agents today stating that I should be receiving my refund within 5-7 business days and asked me to remove my review with Trust pilot. I responded that as soon as the refund hits my account I will remove my review from Trust pilot.
14 février 2026
Avis spontané
Réponse : explodely.com
Hi Derek,
We want to clarify that Explodely is a legitimate platform and we take customer concerns very seriously. We always honor our 60-day money-back guarantee for eligible purchases.
Our Support team did take the appropriate steps to ensure the seller addressed your request, which would have led to a refund of your purchase directly with them.
However, to help speed up the process we also escalated this internally. As a result, we’ve now processed a refund for all your orders.
Please note that Explodely and the individual sellers on the platform operate as separate entities. Our support team reviews every request carefully and works to resolve issues as quickly as possible.
Team Explodely
Can't do your job properly its so in…
Can't do your job properly its so in accurate I been asking or requesting about my refund in the last 3 weeks I give the product name and product ID number still did not do anything the product I purchased is 60 no question asked fully refundable garuantee but you dint do your job asking me a question over and over and im answered over and over still nothing... bunch of scammed
2 mars 2026
Réponse : explodely.com
Hey Randy,
For clarity, the seller and Explodely operates separately, but please be assured we always honour our 60-day money-back guarantee.
We checked and our Support team did take the appropriate steps to ensure the seller addressed your request, which would have led to a refund of your purchase directly with them.
However, to help speed up the process we also escalated this internally. As a result, we’ve now processed a refund for your orders.
Please let us know if you need anything else.
Team Explodely
I am not receiving any income but I…
I am not receiving any income but I keep getting emails asking for more money to continue
20 février 2026
Réponse : explodely.com
Hey Jackie,
Explodely is a legitimate platform and we always honour our guarantees while working to resolve customer concerns promptly.
We are unable to locate any purchase or support request associated with your name in our system.
Please contact us directly at support@explodely.com using the email address linked to your purchase and share your order details so we can look into this for you.
Team Explodely
These guys are great
These guys are great. They looked out for me and took care of me with great care. I really appreciate the customer support team. The communications were quick and effective. I recommend for sure!
6 mars 2026
Avis spontané
Réponse : explodely.com
Hey Armand,
Thank you for the wonderful feedback!
We truly appreciate your kind words and are delighted to hear that our support team was able to assist you promptly and effectively. Providing quick, reliable support is something we take great pride in at Explodely.
Your recommendation means a lot to us, and we’re always here if you need any assistance in the future.
Team Explodely
EXPLODELY IS A SCAM…
EXPLODELY IS A SCAM !!!!!!!!!!!!!!!!!!
I bought for 120.80€ products from Explodely, and WAS FORCED to wait 3 months for a refund.
After communicating nearly every second day with Explodely “a person named Luan“ they gave me the same answer every time. then after 3 month they said they refunded my money back, and that is 20.40€. Thats a laugh, not nearly as much as they owe me.
Now when I try to contact them, to get the rest of my money back, NO ONE is there anymore and the telephone number doesn‘t exist or work, and everybody seems to have disappeared, as if they never existed.
EXPLODELY IS A SCAM
This went on from the 4.11.2025 until now 4.3.2026
4 novembre 2025
Avis spontané
Réponse : explodely.com
Updated Message:
We have gone ahead and refunded your purchases baed on the details you shared.
Thank you
Original Message:
Hey Tania,
We want to ensure that we are a legit company and take all complaints very seriously.
We also want to clarify that we do not have a person named Luan in our support team, and our support team responds to every request promptly. We also honour our 60-day money-back guarantee.
We are not able to find your order using only your first name. We want to support you and kindly ask you to send an email to support@explodely.com with your order details and we will refund your purchases immediately.
Team Explodely
Scam!
Scam!
It is all but a clickbait!!! You will be navigated to another promises of paying more fees!
24 février 2026
Réponse : explodely.com
Hey Edgar,
We want to clarify that any additional products presented are always optional.
We also want to clarify that the seller and Explodely operate separately, but please be assured we always honour our 60-day money-back guarantee and have already refunded your purchases.
We’re here to help if you need anything else!
Team Explodely
If I could have given this zero stars
If I could have given this zer star, I would have. I have been trying to get a refund for a month. I followed all of the rules told I was qualified for a refund. I have sent 47 messages back-and-forth. Since that time and keep getting the runaround. My ticket keeps getting closed with no resolution, I keep opening it and sending more message and keep getting messages to check my account to make sure it hasn't been deposited. This is ridiculous.
9 février 2026
Avis spontané
Réponse : explodely.com
Added Later:
Hey Cheryl,
We have gone ahead and refunded all the 3 purhcases under the email you shared. The refund should be credited to your account soon.
Thank you
Original message:
Hey Cheryl,
We want to clarify that Explodely and the Seller you purchased from are two separate entities.
We want to ensure that we are a legit company and take all complaints very seriously. We also honour our 60-day money-back guarantee.
We are not able to find your order using only your first name. We want to support you and kindly ask you to send an email to support@explodely.com with your order details and we will refund your purchases immediately.
Team Explodely
We moved our entire product line here…
We moved our entire product line here last month. The transition was smooth and the API is easy to work with. Definitely built for scale. Highly recommend for any serious digital marketer.
2 mars 2026
Avis spontané
Réponse : explodely.com
Hey Octavio,
Thank you for the feedback!
We’re thrilled to hear that your transition was smooth and that the API met your expectations. Building a scalable, reliable platform for serious digital marketers is exactly what we aim for at Explodely.
We truly appreciate the recommendation and are excited to support your continued growth.
Team Explodely
Misleading false content
I thought I was purchasing lotto cashbot software! This is far frome lotto anything. Very misleading and dishonest. Trying to get a refund with their 60 day money back guarantee is a joke. I dont recommend doing business here.
27 février 2026
Avis spontané
Réponse : explodely.com
Hi Charles,
We’re sorry to hear about your frustration and would like to clarify a few important points.
You contacted our support team very recently, and due to the weekend and a high volume of inquiries, your request had not yet reached the standard response window. As mentioned in our policy, our agents respond within 24–48 hours, and unfortunately this time was not given before the review was posted.
That said, we want to be very clear that we stand by our 60-day money-back guarantee. Your purchases have now been fully refunded, in line with this policy.
We'd also like to point out that the email you used to purchase was incorrect (with an extra "c" at the end) we have still found the correct purchases and refunded them.
Please also note that Explodely and the seller operate as separate entities. We take all complaints seriously and always aim to resolve concerns fairly when given the opportunity. If you have any further questions, our support team remains available to assist you.
Team Explodely
Great customer support
Their customer support department was very efficient with their communication allowing me to receive a full refund within 48 hours. I was very impressed.
26 février 2026
Avis spontané
Réponse : explodely.com
Hey Jonathan,
Thank you for sharing your experience with us.
We’re delighted to hear that our support team was able to assist you efficiently and that your refund was processed within 48 hours.
Customer satisfaction is very important to us, and we always strive to provide clear communication and timely resolutions.
We appreciate your feedback and thank you for your trust.
Team Explodely
Today the money was cleared in my bank
Today the money was cleared in my bank, explodely.com finally did the right thing by me; the $308 they took for a done for me digitalstore24 was refunded back to my account. God is good all the times. Thank you Jesus, God bless America; as a child of God the truth will set me free always. I promised to do the right thing by them as soon the money was cleared, and I did; thks for reading. Gblss.
27 février 2026
Avis spontané
Réponse : explodely.com
Hey Dominique,
Thank you for your feedback.
We’re pleased to hear that the refund has been successfully credited to your bank account.
As always, we honour our 60-day money-back guarantee and ensure refunds are processed correctly.
We appreciate your patience during the process and thank you for acknowledging the resolution.
Team Explodely
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