I was confused as to how the process worked. Jen with explore credit was extremely patient and helpful in guiding me through every step to get my loan approved and moved forward for funding. I really... Voir plus
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Lisez les avis des autres
I was so impressed by the quality of care I was given by Shawn and his co-worker Sarah. It's extremely important to make your clients feel comfortable and relaxed by making such decisions such as this... Voir plus
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I need to Thank Explore Credit for… I need to Thank Explore Credit for there help and support. The timing was perfect I seriously need to consolidate my debt. The process was quick and easy, I... Voir plus
L'entreprise a répondu
The Rep. Tina was very helpful and I could actually hear her on the phone then the previous representative. She stayed on the phone to make sure I received all the links and if any changes needed to b... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Building relationships through financial trust! Explore Credit is a smart, simple, fast way to borrow money when you need it most. We offer short-term installment loans with no hidden fees. Our super easy online loan process offers you the funds you need now.
Coordonnées de contact
P.O. Box 260269, 30326, Atlanta, Etats-Unis
- 844-355-5626
- support@explorecredit.com
- explorecredit.com
4,6
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Gilbert has been very very helpful
Gilbert has been very very helpful! I was SO stressed about the process of obtaining a loan and he took all my worries away! Thank you so much Gilbert!
16 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Gilbert was able to ease your stress and provide such helpful support throughout the process. It’s great to know he made everything feel smoother and more manageable for you. We truly appreciate your kind words and thank you for choosing us, we’re always here whenever you need assistance!
The customer service is incredible
The customer service is incredible, they actually spend time with you to make sure everything is done correctly and if there are issues they help to resolve them, one individual named Simon went so far above and beyond what you would expect from customer service, thank you Simon, Explore really helped when others wouldn't
16 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating and for sharing such thoughtful feedback! We’re delighted to hear that our customer service team took the time to ensure everything was handled correctly and helped resolve any issues along the way.
It’s especially great to know that Simon went above and beyond to support you, this is exactly the level of service we strive to provide. Your kind words mean a lot to us, and we truly appreciate your trust in Explore Credit. We’re always here whenever you need assistance!
Great experience
Used Tina. She was great. Clear explanation and expectations. Recommend if you're in a jam!
16 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that you had a great experience and that Tina provided clear explanations and set the right expectations. Your recommendation means a lot to us, and we truly appreciate your feedback. Thank you for choosing us, we’re always here to help whenever you need support!
Customer service was helpful
Customer service was helpful, fast and efficient
15 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that our customer service was helpful, fast, and efficient. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
I am not happy with first…
I am not happy with first representative sarah she gave me hard time she refuse transfer me to supervisor so i hang up and called ask for supervisor so the guy name gilbert he seems nice and acceptable talk with me through relay service so i satisfied with gilbert than sarah.
15 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating and for sharing your experience. We’re sorry to hear that your initial interaction was not satisfactory, and we sincerely apologize for any inconvenience caused. This is not the level of service we aim to provide.
We’re glad to hear that Gilbert was able to assist you effectively and provide a more positive experience. Your feedback is important to us, and we will use it to improve our service and ensure better support in the future. Thank you for bringing this to our attention and for giving us the opportunity to make things right.
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Vince Brown provided great customer service during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Spoke to Vince Brown and tried to…
Spoke to Vince Brown and tried to cancel the loan that I don't remember signing for and so far he said he will cancel it and take the money back and no charges will occur. So will see... hope no charges will be made. Iam going to check my bank account everyday and see if there's any payment or charges from Explore Credit. So far Vince help me and explain.
14 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your feedback and for sharing your experience. We understand your concern, and we want to reassure you that if your loan cancellation has been processed as confirmed, no additional charges will be applied.
We’re glad to hear that Vince was able to assist you and provide clarity. Your peace of mind is very important to us, and our team is committed to ensuring everything is handled correctly. If you notice anything unexpected or need further confirmation, please don’t hesitate to reach out to our support team, we’re here to help.
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that you had an excellent experience and that our representative showed great patience while assisting you. We truly appreciate your feedback and look forward to helping you again whenever you need support.
Vince Brown did an amazing job helping…
Vince Brown did an amazing job helping take care of my loan!!
14 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Vince Brown did an amazing job helping take care of your loan. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Vince brown!
Vince brown was my representative and he was very kind, very knowledgeable, and gave me the information I was looking for.
13 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Vince Brown was kind, knowledgeable, and provided you with the information you were looking for. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that our representative was supportive, kind, and provided a positive experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Please watch out and beware of this…
Please watch out and beware of this company. Seems shady. I was pre approved with confirmation the funds would be deposited upon receiving my bank information and photo ID. After submitting it was denied. It's making me think it was a scam to get my banking and ID information. I'm quite nervous now actually. Wish I could give this experience negative stars.
8 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for sharing your experience. We’re sorry to hear this process felt confusing and concerning.
Preliminary offers or pre-qualification decisions are based on limited information and may change after identity verification, document review, and underwriting. We understand how disappointing that can be.
Protecting applicants’ personal information is important to us, and we take the handling of submitted information seriously in accordance with our policies and applicable law.
We would like the opportunity to review your application and address your concerns directly. Please contact our support team at support@explorecredit.com or (844) 355-5626 so we can assist further.
Thank you for bringing this to our attention.
I had to call back
I had to call back. I got Vince and he was absolutely AMAZING! he didnt make me repeat myself, he was upfront and took care of my needs. I pray I get him again when I call back! Thank you Vince
9 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re delighted to hear that Vince provided such an amazing experience and took care of your needs without any hassle. It’s great to know he was attentive, upfront, and made things easy for you. We truly appreciate your kind words and will be sure to share your feedback with him. Thank you for choosing us, we look forward to assisting you again!
Joel was a great help
9 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Joel was a great help during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that you found our service very helpful. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Gilbert was super helpful and patient during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
The representative that helped me was…Jen
The representative that helped me was named Jen She was very helpful with my situation it was very helpful with giving me good suggestions and helping me out
7 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Jen was very helpful in understanding your situation, offering helpful suggestions, and supporting you throughout the process. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
Gilbert was very helpful and did a…
Gilbert was very helpful and did a great job assisting!
7 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Gilbert was very helpful and did a great job assisting you. We truly appreciate your feedback and look forward to helping you again whenever you need support.
Very patient representatives on the…
Very patient representatives on the phone. They do very well at their job.
7 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 4-star rating! We’re glad to hear that our representatives were patient and performed their roles well. We truly appreciate your feedback and look forward to providing you with a 5-star experience next time.
Vince Brown was very helpful.
6 avril 2026
Avis spontané
Réponse : Explore Credit
Thank you for your 5-star rating! We’re glad to hear that Vince Brown was very helpful during your experience. We truly appreciate your feedback and look forward to assisting you again whenever you need support.
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