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Écrit par l'entreprise
ExpoFP helps exhibition and event organizers create interactive floor plans for trade shows, conferences, and large-scale events.
Instead of using static PDF maps, organizers can publish searchable, clickable floor plans directly on their website. Visitors can find exhibitors, navigate the venue, and explore booths from any device.
ExpoFP gives event teams flexibility depending on how they prefer to work. With the DIY plan, you can create and manage your floor plan yourself using our online editor. For larger or more complex events, our Standard and Pro plans include support from the ExpoFP team, so we can help set up, customize, and implement the floor plan for you.
What you can do with ExpoFP:
ExpoFP is designed to be simple enough for smaller events and flexible enough for large international exhibitions.
Écrit par l'entreprise
DIY or expert-assisted implementation
33 Mandon Ter,, 07506, Hawthorne, Etats-Unis
4,1
13 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Very positive experience. The support team was prompt, courteous, and extremely helpful throughout the process. I truly appreciate their assistance.
Réponse de ExpoFP - Interactive floor plan
Thank you so much, Rebecca! We’re really glad to hear you had a positive experience with our support team. We truly appreciate your kind words and are always happy to help whenever you need us.
I am really enjoying using ExpoFP. The system is easy to use and learn and their support team is excellent. They also have an AI chat bot that is very helpful in answering most questions, otherwise you can use their support email and they are very responsive and helpful. They have a bunch of venue templates to use and if it isn't there they can help get that added. If you are looking for more control over managing your floor plan with a helpful support team, this platform is great.
Réponse de ExpoFP - Interactive floor plan
Thank you so much for the kind words and especially for being with ExpoFP for such a long time!
It really means a lot to hear that you’re enjoying the platform and finding both our support team and AI assistant helpful. We’re always working to make ExpoFP easier to use and give organizers more control over their floor plans, so feedback like this is incredibly motivating for the whole team.
We truly appreciate your continued trust and support. ❤️
The floorplan worked well before the event started, but it was very laggy during the event. Customer support is difficult to reach and don't seem to care much about floorplan performance or about updating our floorplan on time.
Réponse de ExpoFP - Interactive floor plan
Hi Karl,
We’re sorry to hear about your experience. We tried to identify your account, event, and support history based on the information available, but unfortunately we weren’t able to match this review to any customer, event, or support request in our records.
We very rarely receive reports about serious floorplan performance issues during live events, so it is especially important for us to understand what happened in this case and identify the root cause.
If you’re willing, please contact us directly with the event name or any other details that could help us investigate. We’d really appreciate the opportunity to look into this properly.
ExpoFP Team
Our team loves using ExpoFP for our events! We first started using the software for one of our smaller events and recently expanded to use a floor plan for our larger trade show. It has been a huge help with both event planning and execution, making it easier to organize our space and manage the event from start to finish. The customer service is also excellent - responsive, helpful, and always great to work with!
Réponse de ExpoFP - Interactive floor plan
Thank you, Ashley! Really happy to hear ExpoFP has grown with you from a smaller event to a larger trade show. That’s exactly the kind of journey we love to see. And a big thank you for mentioning our support team as well, we’ll make sure they see this. Wishing you a great next event!
The best expo floor plan software I've ever used as a show creative designer. Although the design part is not the most perfect one compared to other design software, it's good for the sales team. The AI assistant is really helpful all the time. Also, a big thank to Maria, always willing to help when need. Really friendly and reply me in patience.
Réponse de ExpoFP - Interactive floor plan
Thanks so much, Suyu and especially for the thoughtful feedback. It’s great to hear that ExpoFP works well for your sales team and that the AI assistant has been useful. We also really appreciate the honest note about the design experience, feedback like this helps us understand where we still have room to improve. And we’ll definitely pass your kind words on to Maria :)
ExpoFP has been a lifesaver for our small Expo. We needed professionalism at a reasonable price. As a bonus, the Customer Service has been incredible!
Réponse de ExpoFP - Interactive floor plan
Thank you so much, Jeanne! We’re delighted that ExpoFP helped your team create a professional expo experience while staying within budget. It was a pleasure supporting you with your event floor plan and exhibitor management. We truly appreciate your kind words!
Réponse de ExpoFP - Interactive floor plan
Thank you, Rachel! We’re so glad our team could support you quickly and make your experience with ExpoFP smooth. We’re always here to help with your interactive floor plan, exhibitor management and event setup. We really appreciate your feedback!
I have been using the software for years, spent tens of thousands of dollars across probably 40 or more events, and the bugs keep getting worse, the redesign is worse than the original, and it just seems that everything is moving backwards instead of forwards.
Réponse de ExpoFP - Interactive floor plan
Thank you for being with ExpoFP for so many years and across so many events. We’re really sorry to hear that the recent changes have made your experience worse rather than better.
We’d genuinely like to understand this in more detail. Could you share which bugs or parts of the redesign are causing you the most frustration right now? Even 2–3 specific examples would be extremely helpful for our product team.
You can also email us directly at support@expofp.com — we’d be happy to review everything with you and see what we can improve.
Réponse de ExpoFP - Interactive floor plan
Hi Bill, thank you for your review! We’re very happy to hear that Bruno was able to help and make the process easier for you. We appreciate you taking the time to share your experience.
Been a long time customer, they upgraded their platform and now its not functioning the way it did and i asked for support and they said i was on the DIY program. They havent got back to me. Very disappointed in the customer service.Update! The company did follow up with me and fixed my issue. I am now satisfied with there follow up.
Réponse de ExpoFP - Interactive floor plan
Hi David, thank you for your updated review. We’re sorry that the experience was not smooth at first after the platform changes, and we appreciate your patience while our team followed up. We’re glad the issue has been resolved and that you are now satisfied with the outcome. Your feedback is very helpful for us as we continue improving both the product and our support process.
I definitely recommend using them Great service and great product
Réponse de ExpoFP - Interactive floor plan
Thank you, JT! We're thrilled you'd recommend ExpoFP. Helping exhibitors and attendees navigate your event with interactive maps and wayfinding is exactly what we love to do — looking forward to powering your expo again!
Réponse de ExpoFP - Interactive floor plan
Thanks, Michael! Fast, reliable support is a core part of our event mapping software, so it means a lot to hear it. We're always here to help you keep your interactive floor plan and wayfinding running smoothly. See you at the next show!
The maps and wayfinding were one of the favorite parts of the app according to attendees and survey results. Support was reliable and responsive. Thank you for making the app and maps a success.
Réponse de ExpoFP - Interactive floor plan
Love this, Jesse! Knowing our interactive event maps and wayfinding were attendee favorites, backed by your survey results, is the best feedback we can get. Thank you for trusting ExpoFP for your trade show navigation; our support team is always ready for the next one.
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