Exposure Lab Avis 94

TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I've only been using hydrolab for about a fortnight and already I am now sleeping a solid 7-8hrs every night. I'm more alert during the day now and no longer have that constant fatigue and tiredness f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The t-shirts are high quality and have great messages on them. I enjoy seeing people smile whenever I wear them and love to spread positivity around. Shopping was fast. Fantastic price point. Highly r... Voir plus

Noté 5 sur 5 étoiles

We ordered 3 of the Hydrogen Water Bottles and they have been in constant use since receiving our order about a month ago. With a few sports mad family members in our house, they are noticing a positi... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Long shipping wait time from China, not Australua as advertised, 2 months wait,product leaked, will not refund because water has been placed in bottle. They offered to replace base even though the bas... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

At ExposureLab, we believe that optimal health isn’t a luxury - it’s a choice. Our mission is to empower you with cutting-edge biohacking tools designed to enhance your performance, recovery, and overall well-being. Whether it’s through grounding, cold therapy, red light therapy, or other performance-enhancing innovations, we help you tap into the science of human optimisation so you can feel, perform, and live at your peak.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Great product

Great product, quick delivery. Have recommended to a few dozen people already, consistent positive feedback from the people who've ordered.

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Bought two t shirts

Bought two t shirts. Well made, inspiring messages, and so soft to wear.
If you want a loose t shirt, then go up a size. Good quality all round and will buy again. My regards to you.

26 février 2026
Avis spontané
Noté 5 sur 5 étoiles

High quality. Spread the love!

The t-shirts are high quality and have great messages on them. I enjoy seeing people smile whenever I wear them and love to spread positivity around. Shopping was fast. Fantastic price point. Highly recommend!

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I always get really good positive…

I always get really good positive comments from strangers when wearing my selfawear Tees they are good quality - true to size and have some great meaning , the team are always happy to help if anything isn’t right - as a person who has had challenging mental health over the years I love that these tees are a conversation starter and hopefully help brighten someone’s day - the do mine 😊

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Really happy

I love the fit of my tshirt, in the past some of the tshirts I have bought online have not been true to size, even when I bought 2 of the same size.
I'll definitely buy again, the clothes are soft and comfy and the messages are perfect!

1 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

You need what others can feel and see

The tops they sell are amazing
I’m so proud to wear them, as I battle chronic depression and anxiety
So if wearing a top and someone behind me reads tha it will be ok
I fee I’m at least giving back
The quality and sizing is perfect
And the team and purchase process online was so easy and delivery super quick
10 stars all round

24 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

I've been trying to contact sent so…

I've been trying to contact sent so many emails to Charles Dominique as my hydrogen bottle just exploded in the refrigerator yesterday no fault of mine, & no-one cares about me or take the time to respond back to help me resolve this issue just ignore me I wouldn't recommend you to anyone I have sent photos with the emails I'd really appreciate if someone would respond asap to me either a full refund or replacement of a new hydrogen bottle

23 mars 2026
Avis spontané
Logo de Exposure Lab

Réponse : Exposure Lab

Hi there,

We’re really sorry to hear about this experience, that would have been quite concerning, and we completely understand why you’d want this resolved quickly.

Please know you’re not being ignored. Our team is actively working on your case, and we appreciate you sending through the photos. We’ll respond to you as soon as possible with the next steps to get this sorted.

Thank you for your patience while we look into this matter.

– The Exposure Lab Australia Team 💛

Noté 5 sur 5 étoiles

Health Journey

I was impressed how quickly I received my Hydro bottle in the post which was a bonus as I was keen to get started on my new health journey.
I really love the bottle it makes me feel confident that I'm getting the best kind of water into my system that I can .
I just love watching the bubbles burr up to the top and the blue light it's quite mesmerising.
I have no regrets buying it and I know my body thanks me each time I drink the water .
The design is good and I'm happy with the purchase .

17 mars 2026
Avis spontané
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Réponse : Exposure Lab

Hi Gayle,

Thank you so much for the beautiful review! 💛 We’re thrilled to hear your Hydrolab arrived quickly and that you’ve been enjoying it as part of your health journey.

It’s great to know you’re loving the design and those mesmerising bubbles, such a satisfying part of the experience! Most of all, we’re so glad it’s helping you feel confident about what you’re putting into your body.

We truly appreciate you sharing this with us and are so happy you’re loving your purchase.

– The Exposure Lab Australia Team

Noté 3 sur 5 étoiles

good customer service

the hydro bottle only had 6 cycles and the battery would be flat exposure lab replaced the base quickly and the new one seems ok getting more cycles per charge

13 mars 2026
Avis spontané
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Réponse : Exposure Lab

Hi David,

Thanks for taking the time to share your experience and for the kind words about our customer service, we really appreciate it. We always strive to help in any way we can and make sure our customers are looked after.

We're glad to hear the replacement base was sent out quickly and that the new one seems to be giving you more cycles per charge.

Hopefully that has fully sorted the concern for you.

If you do run into any other issues or have any questions down the line, please feel free to send us an email and our team will be happy to help.

– The Exposure Lab Australia Team 💛

Noté 5 sur 5 étoiles

No more crash and burn

I've only been using hydrolab for about a fortnight and already I am now sleeping a solid 7-8hrs every night. I'm more alert during the day now and no longer have that constant fatigue and tiredness feeling that seemed to follow me around every day. I feel invigorated and have finally been able to return to daily walks as I now have extra energy to burn.

12 février 2026
Avis spontané
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Réponse : Exposure Lab

Here’s a warm, engaging 5-star reply that really acknowledges his experience:

Hi there,

Thank you so much for sharing this, we’re absolutely thrilled to hear about the positive changes you’ve noticed in such a short time.

Sleeping a solid 7–8 hours, feeling more alert during the day, and having the energy to get back into your daily walks is incredible to hear.

“No more crash and burn” is exactly the kind of outcome we love seeing our community experience. It’s fantastic that Hydrolab has helped you feel invigorated and back to doing the things you enjoy.

We truly appreciate you taking the time to leave this review, it means a lot to us. 💛

– The Exposure Lab Australia Team

Noté 1 sur 5 étoiles

Long shipping wait time from China

Long shipping wait time from China, not Australua as advertised, 2 months wait,product leaked, will not refund because water has been placed in bottle. They offered to replace base even though the base cannot be unscrewed, due to faulty seal. Nit a good experience although communication is their best offering. Would not recommend this company

9 janvier 2026
Avis spontané
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Réponse : Exposure Lab

Hi Dawn,

We’re sorry to hear this has been your experience and appreciate the opportunity to clarify a few points.

Due to high demand at the time of your order, your bottle was dispatched from our international warehouse to avoid further delays and ensure faster delivery.

Regarding the leak, our process is to troubleshoot first and, if the issue cannot be resolved, offer a replacement base. This is the appropriate remedy under our policy. Refunds are not offered once a bottle has been filled and used, which is standard for this type of product.

While the outcome may not have been what you were hoping for, we did offer a replacement solution in line with our warranty policy and maintained communication throughout.

We’re sorry the experience didn’t meet your expectations and we respect your feedback.

– The Exposure Lab Australia Team

Noté 1 sur 5 étoiles

Leaky hydrogen bottles with the lid off…

Leaky hydrogen bottles with the lid off and despite watching the video. Ive sent videos as requested. A week later no response. Ive asked for a refund as clearly i cant give these x3 as gifts as planned.

12 janvier 2026
Avis spontané
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Réponse : Exposure Lab

Hi Lisa,

We sincerely apologise for the inconvenience you’ve experienced, we understand how frustrating this must be, especially with the bottles intended as gifts.

Our customer support team is currently in touch with you and will assist further to get this sorted as quickly as possible.

Thank you for sending through the videos as requested, and we’re sorry for the delay in response.

Please rest assured we’re working to resolve this for you.

– The Exposure Lab Australia Team

Noté 5 sur 5 étoiles

A welcome boost

Good service
Quality product and at 75years of age a welcome boost

3 novembre 2025
Avis spontané
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Réponse : Exposure Lab

Hi Cynthia,

Thank you so much for the lovely review! We're really glad to hear you’re enjoying the product and that it’s given you a welcome boost, that truly makes our day.

We also appreciate your kind words about our service. Wishing you many more great experiences ahead! 💛

Cheers,
The Exposure Lab Australia Team

Noté 1 sur 5 étoiles

Dishonesty and greed

Sadly, after reading all reviews it now seems much of what they claim in their public advertising is not true.
Australian shipping...not honest.

I wish I had read Trust pilot one star comments before ordering my paid for Hydrogen bottle, WHICH IM STILL WAITING FOR ...POSTED FROM CHINA, NOT AUSTRALIA... over 3 weeks.

Customer service is likely automated... so next step if any issues with bottle, like others, will be a detailed complaint and report to Australian Dept of Consumer Affairs for misleading and false advertising, for a start.

We need to look for patterns in people, and especially companies.

7 décembre 2025
Avis spontané
Logo de Exposure Lab

Réponse : Exposure Lab

Hi Mike,

We’re sorry to hear this has been your experience, and we appreciate the chance to clarify a few things.

During our recent sale, our local Australian warehouse faced temporary backlogs, so your bottle was shipped from our international warehouse to avoid further delays and get it to you ASAP. We understand this wasn’t what you expected, but the intention was to speed up delivery, not the opposite.

Our customer service team is fully human, not automated, and we genuinely do our best to respond quickly and honestly. We’re sorry if it hasn’t come across that way to you.

We also want to be clear that we are not being dishonest or misleading in any way, and we take these kinds of concerns very seriously. If you choose to proceed with a complaint, we respect your decision and will cooperate fully, as we stand behind our advertising and processes.

We hope your bottle arrives shortly and meets your expectations, and we’re here to help with anything further you may need.

Cheers,
The Exposure Lab Australia Team

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