A beautiful well made dress. Unfortunately it doesn’t fit and this is where Extro&Vert have really let me down. I can’t return it!! Can’t get through on phone or portal and my emails go unanswered! I... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The dress is lovely, vibrant colour just as shown in the pictures. It fits great, the only thing I’d recommend is for the corseted back to be slightly longer, as the mid to lower back is rather loose... Voir plus
L'entreprise a répondu
The pants are really cute. However, shipping was fairly slow, the material is thinner than I would expect and the zipper flat out does not work, like at all. It doesn’t zip up or down and is completel... Voir plus
Ordered a dress from them….returned it as per the returns policy (July 1st 2025) including having it sent by Royal Mail recorded delivery and I’ve had nothing back despite sending numerous emails and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2020 Extro&Vert was created with the vision of offering lasting fashion, timeless style and accessible luxury, to the modern-day consumer. A brand inspired by women who create more for themselves, we design day-to-night staples that empower the people that wear them.
Coordonnées de contact
Extro&Vert, Unit 12, Springfield Business Centre, Springfield Ln, M3 7JS, Salford, Royaume-Uni
- 0161 839 9494
- marketing@extroandvert.com
- extroandvert.com
2,6
Bas
88 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
super fast delivery and good quality of…
super fast delivery and good quality of the product, exactly like in the picture
27 juin 2024
Réponse de Extro&Vert
Thank you for taking the time to review us Lucia. We appreciate your kind feedback and custom.
Team EV
I had a smooth transaction
I had a smooth transaction, delivery was fast, and all items are in good condition.
25 juin 2024
Réponse de Extro&Vert
So happy to hear you had a smooth transaction with us. Thank you for your feedback and your order!
Team EV
Fast delivery and a very pretty dress
Delivery was pretty fast and I was updated all the time on what was happening with it. The dress I ordered looked exactly like the images and looked absolutely gorgeous on!
25 juin 2024
Réponse de Extro&Vert
So happy you love your dress Lydia. Thank you for your feedback and for your custom.
Team EV
They sent me the wrong dress
They sent me the wrong dress, which is quite annoying! The dress they did send was lovely quality, but unfortunately not what I ordered. I contacted Customer Services to let them know that I wanted a refund and shouldn't have to pay for the return, given it was their error and they've been pretty unhelpful...
28 juin 2024
Avis spontané
Réponse de Extro&Vert
Hey Juliet,
Thanks so much for taking the time to leave your review.
We're so sorry to hear that you received the incorrect item! If you could please pop an email over to marketing@extroandvert.com addressed to Lee I will be more than happy to look further into this for you.
Looking forward to making this right!
Thanks,
Lee
Extro&Vert
Dress was a beautiful quality
Dress was a beautiful quality, very impressed. Sadly had to return cos it didn’t suit my body type, alas.
30 mai 2024
I love the dress
I love the dress, fits nicely on the top while still being long enough on my legs.
I got a size 8, I’m 5,9 but small boobs,
Hard to find a dress that fits both the top and is long enough in length.
29 mai 2024
I'm really happy with the overall look…
I'm really happy with the overall look and quality of the item.
27 mai 2024
Réponse de Extro&Vert
Hey Catherine,
Thanks so much for taking the time to leave a review!
We're so happy to hear that you love your new item - don't forget to tag us on socials if you post!
Love,
Lee
Extro&Vert
Fantastic Shopping Experience!
I recently bought some clothes from Extro&vert, and I’m absolutely thrilled with the whole experience. The customer service team was super helpful and quick to respond to all my questions. The quality of the clothing is top-notch – the fabrics feel so luxurious, and the stitching is flawless. Plus, the styles are really trendy and flattering, and everything fits just right. The shipping was fast, and the elegant packaging made it feel like a special treat. I’ve already gotten tons of compliments on my new outfits. I highly recommend Extro&vert to anyone looking for stylish, high-quality fashion!
10 juin 2024
Avis spontané
Complements the body so well
I was able to track the package easy and got it in time as well.
25 mai 2024
I still have not received my parcel
I still have not received my parcel , I have sent two emails requesting for assistance in tracking the parcel and no response !!
31 mai 2024
Réponse de Extro&Vert
Hey Miss Wenzi,
Thank you so much for taking the time to leave this review.
I can see that you have been in touch with our CS team and we have provided some further information into your order.
Please accept my sincere apologies for the inconvenience this issue has caused.
Thanks,
Lee
Extro&vert
Was a bit sketchy at first to buy…
Was a bit sketchy at first to buy something that I have seen on TikTok, but very fast shipping and the dress is absolutely beautiful ❤️❤️
6 mai 2024
Placed a order but did not recieve anything yet
I placed a order on 28-12. Now it's 08-01-2024 and did not hear anything or see anything (like a T&T) either. I only recieve a e-mail how many stars I will give this company..
29 décembre 2023
Clothes are excellent
Clothes are excellent - however delivery was slow, and communication non-existent (didn’t respond to email query about tracking number)
8 décembre 2023
DO NOT USE
DO NOT USE - Orders take weeks to come, they don’t tell you they re from China! Returns are impossible
8 décembre 2023
Avis spontané
Parcel still has not arriujed and no…
Parcel still has not arriujed and no updates although this was requested. Terrible customer Service
11 décembre 2023
Great service👍
23 novembre 2023
Excellent dress
Excellent dress. Excellent customer service. I will definitely buy from Extro&Vert again
23 novembre 2023
I still haven’t received any order
21 novembre 2023
Nice I could get updates quality…
Nice I could get updates quality product, didn't realise item came from China, so took two weeks to come but overall a nice experience
1 novembre 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.