Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

4th purchase from Eyeweb and have been happy with their safety glasses. I change my glasses every 3 years so thats 12 years... I will continue to purchase from them in the future.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The connection to a person with ordering experience was for me the most relaxing. After realizing I was in the right place, the ordering became an easy, confident and positive process. Super glad i f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

You know, I absolutely dislike glasses in general. It just feels taboo to me. But when I tell you eyeweb with their stoggles (get it style-goggles= Stoggles) love the way they feel, nice, professiona... Voir plus

Noté 1 sur 5 étoiles

I recently had the displeasure of experiencing what can only be described as a customer support horror show with Eyeweb.com. From start to finish, my encounter with their support team left me more fru... Voir plus

À propos de l'entreprise

  1. Grossiste en lunettes
  2. aussi dans
  3. Magasin de lunettes de soleil

Écrit par l'entreprise

Eyeweb is your one-stop destination to shop for your favorite glasses online from a huge collection of designer eyeglasses, Prescription Sunglasses & safety eyewear. You can even see how your chosen glasses look on you with our virtual try-on feature, coupled with excellent customer service that will make your shopping experience a breeze. Whether you’re looking to get yourselves a brand new pair of fashionable glasses or protective eyewear, you name it, we have it. There are tons of top drawer PPE brands to choose from, such as WileyX, Stoggles, Adidas, Nike, Lacoste & Guess, among many others. Our long-standing presence has helped us to establish a firm footing in the world of online glasses that are available in a variety of styles, shapes & colors. Almost all of the protective eyewear we offer is ANSI & OSHA approved, which is imperative for workplace compliance when it comes to workers' health & safety. We also offer our customers the option to customize their glasses by adding lens add-ons of their own choice that elevate their optical experience to another level. When it comes to premium eyewear at very competitive prices, Eyeweb is an easy choice.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

82 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(82)

33 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great Service

As another reviewer noted, the web site was a bit confusing. As a result, I got Customer Service involved, and Tim Foster was great at helping me out. Fast response and a quick resolution to my problem.

11 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Stuff happens

Stuff happens, and when I needed to return and replace they were very cordial and respectful, while keeping me up to date on the process and making it seamless. Great work

30 août 2024
Avis spontané
Noté 4 sur 5 étoiles

Sarah Clark was great, but the website, yikes.

Sarah Clark was great, super quick and was able to get my order moving. Very no hassle. I have no gripes with the customer service, but the lost star is for the website. I don't know if it's because of the integration with my company or what, but the EyeWeb BoydGroup UX and navigation is atrocious. Get some coding kids from a local college and make a better page.

27 août 2024
Avis spontané
Noté 5 sur 5 étoiles

order them online

order them online. process was pretty easy. glasses came and fit nice and the lenses are a perfect match to my prescription.

5 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

sarah clark was quick and efficient

sarah clark had clear and quick communication and quickly solved my problem with my email not working when input properly more help than i had gotten from other customer service on different sites 10/10 experience

12 août 2024
Avis spontané
Noté 5 sur 5 étoiles

First pair of safety glasses didn’t fit right

Received my first pair of safety glasses. Very prompt with the order. The arms of the glasses were to tight for my big head😅
Tim worked with me on picking out another pair. And after picking out the frame I wanted he started the shipping process same day. Thanks Tim for all your help⭐️

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Superb and timely customer service

I ordered safety glasses using my work benefit for the first time a few weeks ago. The process was easy and the shipment came within the timeframe that was communicated.
When I received the glasses I experienced an issue where the frame was crooked and felt uncomfortable when I put them on.

Although I had reserves that nothing would be done since it was through a work benefit, I reached out over email.

Tim from Save Vision, Eyeweb was fantastic!!

First, he gave me detailed instructions on how to place the exchange order. I misunderstood the email when I couldn't find the button that I was looking for and ended up submitting a new order adding the comment 'Exchange' underneath.

Because my benefit was just recently used for that cycle, I was denied the order.
I reached out on the same email thread to add my company's safety representative asking them to 'reopen the benefit' (per the text message instructions), and the team at SafeVision responded to the thread before my company representative did, resolving the issue right away!!!

The customer service that Tim provided was extremely helpful, and he was very understanding of the issue. I would highly recommend using this company for safety glasses!

Thank you again for the great customer service experience while helping to resolve my issue!!

16 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Correct order is on the way.

After having received an email stating that my glasses were on their way, I saw where the info provided in the email was for a cancelled order. At once, I reached out and Ms. Clark checked on the order # and indeed told me that the correct order for glasses was in the shipping process. The promptness in dispelling my fears is very much appreciated.

10 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service and prompt 👍…

Excellent customer service and prompt 👍 I did not include a certain part of the prescription onto the website while ordering and when the glasses came in they were not clear. Rest assure Michael with customer service had it corrected while we were speaking and will be sending out a new pair. Thank you for all you do!

30 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

New Safety glasses

I recently purchased my company issued safety glasses thru Eyeweb. From the beginning to the end the process was flawless. I love my new safety glasses and I’m encouraged to wear them more because they’re comfortable! Thank you Eyeweb!

3 avril 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus