eze Mattress Avis 

292
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 4 sur 5 étoiles

EZE Ultra Hybrid double mattress. Very comfortable so far. Delivery timing was spot on and team rang me 30 mins prior to arrival. They did deliver to room of choice and removed box but mattress w... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great delivery service. Bed is not soft to me, more of a 5,5 to 6. But lighter than expected, can move around when bed making. Not as cooling as I would have liked, memory foam topper no doubt, as a w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering for Eze mattress! Keeping us informed at every stage from purchase to delivery. Giving the option of removing old mattress and placing new one in bedroom. Product looks good although w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The mattress is just what we were looking for - top quality materials, spring base and foam above it. The £50 “VIP” delivery option worked perfectly for us because the couriers carried the mattres... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. Magasin de lits

Écrit par l'entreprise

Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.

Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025

Écrit par l'entreprise

The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
Cooleze™ Hybrid Original Mattress
A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability

10 Year Guarantee

All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.

Coordonnées de contact

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4,6

Excellent

TrustScore 4.5 sur 5

292 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(292)

89 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic

Very comfortable quick and easy delivery

1 décembre 2025
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Réponse de eze Mattress

Hello Liz,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us.

We're very happy to read you are finding your new eze™ mattress comfortable and you received quick delivery.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent mattress

Excellent mattress - choosing, ordering and paying all very easy.
Very quick delivery.
This is the second EZE mattress I have bought and I'm delighted with both!
Thank you

21 novembre 2025
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Réponse de eze Mattress

Hello Michael,

Thank you for taking the time to leave us a 5* review based on your experience shopping with us again.

We're very happy to read your feedback and that this is now your second mattress you have purchased with us. We're glad you're delighted with both mattresses, we hope you recommend us to others!

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great mattress

Great mattress. Everything was good but especially the sleep.

10 novembre 2025
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Réponse de eze Mattress

Hello Phil,

Thank you for taking the time to leave us a positive 5* review based on your experience shopping with us.

We're very happy to read your feedback on how pleased you are with your mattress and that you are sleeping well!

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent mattress

Excellent mattress, delivered very promptly and with adequate notice.

17 novembre 2025
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Réponse de eze Mattress

Hello Jacquie,

Thank you for taking the time to leave us a positive 5* review based on your experience shopping with us.

We're delighted to read how pleased you are with your mattress and that you received your mattress quickly.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great service and product

Before buying the mattress the help team answered a couple of questions really quickly and helpfully and then once I'd bought it they ensured I got the delivery date I needed. We're really please with both the service and the mattress.

14 novembre 2025
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Réponse de eze Mattress

Hello Loraine,

Thank you for leaving us a positive 5* review based on your experience shopping with us.

We're delighted to read how pleased you were that we were able to help answer your questions before purchasing and we could meet your delivery requirements.

We hope you are enjoying your mattress and sleeping well.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Good quality product delivering exactly…

Good quality product delivering exactly when they said they would

14 novembre 2025
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Réponse de eze Mattress

Hello Nigel,

Thank you very much for taking the time to leave us a positive 5* review.

We're happy to hear you are enjoying your eze™ Mattress and finding it a good quality product. We are glad your mattress was delivered in good time.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Buy one!!

I used Which Magazine as my guide for the purchase of my new mattress. Ordering the Hybrid Ultra from EZE was, yes, . . . easy (sorry!!). However, what amazed me most was the fact that the mattress comes vacuum-packed in an amazingly small pack. Once carefully opened, the mattress expands to its full size. It's super comfortable. Highly recommended!

12 novembre 2025
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Réponse de eze Mattress

Hello Richard,

Thank you very much for taking the time to leave us a positive 5* review. We love that you said ordering was easy!!!

We're so happy you are finding the mattress comfortable and you would highly recommend us!

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Everything was easy from start to…

Everything was easy from start to finish. I had to phone as I’m out with the delivery area though I must admit I wouldn’t call Aberdeen City ‘the highlands’ as it is in Grampian Region. In saying that the staff couldn’t have been more helpful and kept in contact to see that the delivery had been made so Many Thanks

24 octobre 2025
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Réponse de eze Mattress

Hello June,

Thank you for taking the time to leave us a 5* review.

We do apologise your area was out of our standard shipping zone, but we are glad we could help and offer you the surcharge to ship to your area.

Thank you very much again for your feedback and shopping with us online. We hope you are sleeping well on your new mattress.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Great product

Absolutely love my new mattress! It’s so comfortable

7 novembre 2025
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Réponse de eze Mattress

Hello Marie,

Thank you very much for taking the time to leave us a positive 5* review.

It is great to hear you love your new mattress and are finding it comfortable.

Thank you again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 4 sur 5 étoiles

Delivery issue

Four stars as we had paid £50 to have our old mattress taken away but the delivery firm had no record of it and at first said they couldn't take it! However they made a phone and it was rectified. But we give 5* for the mattress having had it for a month. Deeper than we thought but absolutely super.

21 octobre 2025
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Réponse de eze Mattress

Hello David,

Thank you very much for taking the time to leave us a 4* review.

We apologise for the mattress disposal error at the time of your delivery. We started with a new courier and had a small issue with your order which we will make sure does not happen again in the future. We are happy we were able to resolve this with a phone call to our courier.

We are very happy to hear you are enjoying your mattress so far. Thank you again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Best night's sleep for a while…

Best night's sleep for a while comfortably and easy to turn over in bed
A bit on the heavy side is the only issue I can see when I need to turn the mattress 😴

5 novembre 2025
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Réponse de eze Mattress

Hello Michael,

Thank you for taking the time to leave us a 5* review. We are very happy to hear you are having the best nights sleep you've had in a while!

When it comes to turning the mattress, the eze™ Hybrid Ultra Mattress does have handles on the sides which should help with ease of turning.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Fast efficient delivery

Fast efficient delivery. Kept well informed. Excellent product.

3 novembre 2025
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Réponse de eze Mattress

Hello Carol,

Thank you for taking the time to leave us a 5* review. We are happy to hear you received fast delivery, were kept well informed and you are happy with your mattress. We hope you are sleeping well.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 3 sur 5 étoiles

Matress delivery …

Firstly I was sent an email.to.say I would be sent a three hour window as to when my order was being delivered. I was only sent a message to say delivery is between 7am and 6pm. When my order arrived the outer packaging was all torn the box was very damaged not how I expect my mattress to arrive when spend alot of money on it.

3 novembre 2025
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Réponse de eze Mattress

Hello Tania,

Thank you for taking the time to leave us your feedback.

Our next day delivery service is between 7am-6pm, there is no 3 hour time slot with this service which is stated on our shipping email.

We were not notified of your damaged packaging at the time, however we have seen the images from the courier and the damage to the bottom of the box. We can only apologise on behalf of our courier for mishandling the box and it arriving to you in this manner. Our mattresses are double encased in plastic wrapping and the box is there to protect the mattress, should there be any damage at all to your mattress please do get in touch with us at info@ezemattress.com.

We do hope you are enjoying sleeping on your new mattress.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Fast efficient delivery and the…

Fast efficient delivery and the mattress is very good quality. Definitely recommend and use again

13 octobre 2025
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Réponse de eze Mattress

Hello John,

Thank you very much for taking the time to leave us a 5* review.

We're happy to hear you received quick delivery and that you like the quality of the mattress.

It's great to hear you would recommend us and buy from us again.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent Product

Ease of ordering was appreciated. The mattress is top quality. I chose the VIP option so had it delivered to room and they took the old mattress away.
The two lads who delivered the mattress were extremely helpful and friendly.

3 novembre 2025
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Réponse de eze Mattress

Hello Vincent,

Thank you very much for taking the time to leave us a positive 5* review.

It is great to hear you found ordering with us online easy and that you love the quality of the mattress.

Thank you for your feedback on our VIP delivery service, we are also glad you had a good experience with the delivery team.

Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Just brilliant. Best sleep for years.

Well, firstly, the ordering process was very simple. I needed delivery on a specific day when I was going to be home and this was easily done within the ordering process. I unpacked it and it expanded on my existing divan base and I left it all day to fully expand before making the bed in the evening. I can’t believe how well I slept that night. The best sleep for years, literally. So good in fact, that I ordered another one for the spare room. Absolutely brilliant. I can’t recommend the comfort of this mattress and the people at Eze highly enough. I can highly recommend anyone try an Eze mattress.

22 octobre 2025
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Réponse de eze Mattress

Hello Simon,

Thank you very much for taking the time to leave us such a detailed and positive 5* review.

It is great to hear you found ordering with us easy and we that we could deliver on the day of your choice.

We are delighted to hear how well you are sleeping and that you've not slept this good in years!! Also that you purchased a second mattress!! We will be feeding back to our customer service team your amazing feedback.

We're so happy you would recommend us! Thank you very much again for your feedback and shopping with us online.

eze™ Mattress Team.

Noté 4 sur 5 étoiles
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Réponse de eze Mattress

Hello Carolyn,

Thank you for taking the time to leave us a 4* review based on your experience ordering with us online.

We're very happy to hear you received good customer service from our team. We do hope you are enjoying your new eze™ Mattress.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 4 sur 5 étoiles

Lovely mattress and responsive customer care

The ordering process was easy and the information provided helped finalise my decision. The delivery company didn't quite complete everything as initially they didn't take away the old mattress but eze sorted it quickly. Unfortunately the delivery company still didn't take away the packaging. The mattress is very comfortable though!

20 octobre 2025
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Réponse de eze Mattress

Hello Tara,

Thank you for taking the time to leave us a 4* review based on your experience ordering with us online.

We're very happy to hear you found ordering from us easy.

We are glad we could help sort your delivery with our new courier, and refund you for the services you didn't receive.

We hope you are enjoying your new mattress.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 4 sur 5 étoiles

Not as soft as expected.

We received our mattress promptly and have been sleeping on it for only a week now .
We expected it to be softer than it is but hopefully over time this will be the case .
It’s not uncomfortable but just not as comfortable as we expected.

17 octobre 2025
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Réponse de eze Mattress

Hello Michelle,

Thank you for taking the time to leave us your feedback based on your experience shopping with us.

We are happy to hear you received your mattress in a timely manner. The eze™ Hybrid Max mattress is a soft mattress and should soften more in the next few weeks. It can take 4-6 weeks for your mattress to fully adjust.

Thank you for shopping with us online.

eze™ Mattress Team.

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service. Even called me to get the delivery booked in

29 septembre 2025
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Réponse de eze Mattress

Hello Daniel,

Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.

We're very happy to hear you received excellent customer service from our team :) We do hope you are enjoying your new eze™ Mattress.

Thank you for shopping with us online.

eze™ Mattress Team.

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