Really pleased I was kept in touch all the way from ordering my purchase until receiving it Arrived in quick time and in excellent condition
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Lisez les avis des autres
We have used FabulousPhotoGifts for many years. Each Christmas I like to get my mom a personalised jigsaw - mum is over 90 so to have her 'very own' jigsaw makes her present all that bit extra spe... Voir plus
The whole experience of buying from Venus Puzzle was easy, quick and simple. From selecting the product, through adding and editing the picture to choosing the packaging and paying was just a matt... Voir plus
My jigsaw was made from a photograph I had taken of my daughter in an Oxford Street. It was a great shot but the puzzle enhanced it. One of the things I enjoyed as the picture came together was the ch... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Puzzles custom-made by VenusPuzzle are great for fun … or marketing your business! Unique and fabulous photo gifts!
Coordonnées de contact
Soblahov 480, 91338, Soblahov, Slovaquie
- support@venuspuzzle.com
- fabulousphotogifts.co.uk
4,8
Excellent
2 k avis
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A répondu à 100 % de ses avis négatifs
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Great experience
16 janvier 2026
All good
All good, l think. This puzzle was purchased as a present for a friend. They were happy to receive it, but l cant comment as to the build and quality.
14 janvier 2026
Great Jigsaw and value for money.
I wanted to get a jigsaw puzzle as a gift for a friend?had been ill and was housebound. Once ordered the puzzle arrived earlier than its suggested delivery date which was great and furthermore it is a lovely product in every regard. I am more than happy. Thanks for doing a first rate job. A.B.
29 novembre 2025
Personal jigsaw puzzle
I bought this as a gift for my friend after receiving one myself last year which are so personal to the recipient one problem though had to purchase a frame from another company after not finding any on your website which was a shame because it's a big revenue to miss out on just my opinion though
29 décembre 2025
Used multiple times and outstanding every time!
I’ve bought multiple personalised gifts from here and they’ve consistently been outstanding quality and very speedy with delivery. 100% recommend!
19 décembre 2025
We have used Fabulous PhotoGifts for many years!!
We have used FabulousPhotoGifts for many years.
Each Christmas I like to get my mom a personalised jigsaw - mum is over 90 so to have her 'very own' jigsaw makes her present all that bit extra special.
The website/online ordering is easy to use, delivery is ultra quick. Quality is perfect. We have never been let down. We would highly recommend.
23 décembre 2025
Avis spontané
Beautiful jigsaw… well made and…
Beautiful jigsaw… well made and colourful would definitely order again
5 décembre 2025
The puzzle looks good on the front of…
The puzzle looks good on the front of the box. It is a christmas present so we will know when it is opened.
4 décembre 2025
Great customer service
Great customer service
Resent puzzle when first wasn't delivered.
Can't fault it!
1 décembre 2025
Put in my order
Put in my order , didn't take long to get here packed well okay when opened picture on box is good , don't know about the puzzle 🧩🧩 pieces as the puzzle 🧩 is for a Christmas present but think they will be of good quality
5 décembre 2025
We have used Venus many times in the…
We have used Venus many times in the past for Jigsaws and have always been very happy with the quality and service.
4 décembre 2025
Really great service and lovely puzzles…
Really great service and lovely puzzles made from favourite photos!
17 novembre 2025
Lovely personalised puzzle
Such absolutely lovely quick service for a personalised picture puzzle.
Given as a gift and recieved with delight.
Great quality. Very goid service.
3 novembre 2025
Great puzzles!
The puzzles look great and we're just what we wanted. Pleased with the quality of them and the speed of service.
27 octobre 2025
A brilliant product!
My puzzle came out looking brilliant! Great service, I would definitely recommend to anyone thinking about doing this. The shipping time was more or less as predicted. I have had no issues whatsoever with my order
16 octobre 2025
Missing pieces
The parcel arrived quickly and on time, but there were three pieces missing from the puzzle which is really disappointing, especially as it was a gift. Rather than a discount or refund, they only offer to send the remaining puzzle pieces, which is pointless given the puzzle has already been completed by the time you realise pieces are missing.
9 octobre 2025
Avis spontané
Réponse de FabulousPhotoGifts
Hello,
We’re truly sorry to hear that your puzzle was missing a few pieces — we completely understand how disappointing that can be, especially when it was meant as a gift.
Every puzzle is produced and packed individually, and although our quality checks are very strict, a rare mistake can occasionally happen. We’ve already reached out to you directly to offer a suitable solution, including the option of receiving the missing pieces or a replacement puzzle, and a gesture of goodwill for the inconvenience.
We hope we can make things right and ensure you’re happy with your experience.
~
Kind regards
VenusPuzzle
Feel ripped off as paid extra to get…
Feel ripped off as paid extra to get delivery in time for a gift - this didn’t happen and I was not refunded
17 octobre 2025
Réponse de FabulousPhotoGifts
Dear Suzanne,
We’re very sorry to hear about your experience and truly understand how disappointing a delayed delivery can be — especially when express shipping has been selected.
As soon as we learned that the initial parcel was being returned due to an address issue, we immediately produced a new puzzle and sent it out again with express shipping completely free of charge. We have since also refunded your express delivery fee as a gesture of goodwill.
We have also reached out to you directly via email to offer you further support.
~
Warm regards
VenusPuzzle
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