We've purchased two trailers from Family RV and couldn't be happier with both experiences. Chris has guided us through the sales processes and has always been knowledgeable and helpful. He's gotten us... Voir plus
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Lisez les avis des autres
Dealership displays poor management and a take your money and run mentality. Horrible customer service. No Follow up after the purchase. The associate that delivered the RV arrived 2 hours before the... Voir plus
Bought our new Sierra 3800RK over the phone and text while living in Colorado. The process was seamless and painless. Brad in sales was very helpful. Grant the owner is very personable and fully in... Voir plus
The sales staff was attentive during the sale. Afterward they became cold and distant. They preach family but don’t live it. A lot of stuff not explained well during walk through. No test done aft... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Your west Texas place for RV Sales, repairs, and RV Park. We carry new & used RV's to fit anyone's needs.
Coordonnées de contact
1410 Northwest Georgia Avenue , 79556, Sweetwater, Etats-Unis
- 325-235-4488
- albert@familyrvonline.com
- familyrvonline.com
4,0
Bien
96 avis
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We had a very good experience at Family…
We had a very good experience at Family RV Center. The salesman was very helpful and knowledgeable and was able to answer all of our questions. We ended up buying an rv from them and got it for about $3000 cheaper than anywhere else in that we had looked in Texas.We would definitely recommend them to anyone who is looking at rv's. Their staff was friendly, courteous and took the time to make us feel very good about our purchase. If you are in the market for an rv, go see the guys at Family RV Center, they will definitely take care of you.
31 octobre 2018
Avis spontané
Réponse de Family RV Center
David, Thank you for taking the time to leave an EXCELLENT review showing how far we go for our Family! We are proud to be your dealer and your new extended Family. Have a safe trip and remember we are always here when you need anything. Respectfully, Albert Director of Marketing
Réponse de Family RV Center
Robert, thank you for taking time to write this EXCELLENT review to show how hard we work for our customers.
I was there ready to make a large down…
I was there ready to make a large down payment to but a trailer and was turnes away because they thought i didnt have the money
30 octobre 2018
Avis spontané
Réponse de Family RV Center
Andrew,
I apologize you were left with this impression after trying to get approved to buy a camper with us. Our sales team keeps detailed notes and after reviewing your profile. We exhausted all the resources available to us at the time to try and get you into a camper while you were here.
Our relationships with our customers are important to us and we still want to be your RV dealer when the time is right for you. Please call if you would like to speak with us in more detail about this, I can assure you we never want our customers feeling this way.
Respectfully,
Albert N.
Direct of Marketing
Family RV Center.
Everyone was very kind and helpful
Everyone was very kind and helpful. One trip after dealing with a few other dealerships in the area and we were convinced we were at the right place. We noticed that our camper, after getting it home on a rainy day, that the roof was bubbling up. Took it back the next weekend and they had it ready for us in two weeks. It looked better than when it came from the factory. The only sadness encountered was that it was raining when we picked it up and the we did not get our "we're part of the family" picture taken.
30 octobre 2018
Avis spontané
Réponse de Family RV Center
Judith, thank you for taking time to write this EXCELLENT review to show how hard we work for our customers. Next time you all come by with the camper, we will take your picture and add it to the Facebook page or you can take a photo and send it to me anytime and I will post it up on Facebook. Just ask for Albert.
I received great sales and service at…
I received great sales and service at Family RV. Grant made us whit I think was a good deal on a new trailer and worked with us at delivery time to make sure all questions were answered and we were completely familiar with the new rv and how to operate it. We have bought 5 TVs from this dealership over the years and have always appreciated their honesty and service. Great job guys!!!
27 octobre 2018
Avis spontané
Réponse de Family RV Center
Riley,
Thank you for taking time to write this EXCELLENT review to show how hard we work for our customers and how they can come see us for all their RV needs.
Respectfully,
Albert N.
Director of Marketing
chris was my sales man he was very…
chris was my sales man he was very helpful and did everything to make this a pleasant experience the staff upon arrival was courteous and helpful
26 octobre 2018
Avis spontané
Réponse de Family RV Center
Billy,
Thank you for taking time to write this EXCELLENT review to show how hard we work for our customers and how they can come see us for all their RV needs.
Respectfully,
Albert N.
Director of Marketing
No pressure
No pressure, great products, exceptionally polite, entirely professional!
26 octobre 2018
Avis spontané
Réponse de Family RV Center
Dianne
Thank you for taking time to write this EXCELLENT review to show how hard we work for our customers and how they can see us for all their RV needs without any pressure to buy.
Respectfully,
Albert N.
Director of Marketing
Very helpful with a big decision that…
Very helpful with a big decision that was made
25 octobre 2018
Avis spontané
Réponse de Family RV Center
Chris,
Thank you for taking time to write this EXCELLENT review to show how hard we work for our customers.
Respectfully,
Albert N.
Director of Marketing
Great customer service!
Knowledgeable employees. Everyone is very courteous. If they don’t know the answer to your question, they will search for an answer for you. They are very easy to deal with.
25 octobre 2018
Avis spontané
Réponse de Family RV Center
Steven,
Thank you for taking time to write this EXCELLENT review to show how hard we work for our customers and how they can come see us for all their RV needs.
Respectfully,
Albert N.
Director of Marketing
Family RV has been great for us we have…
Family RV has been great for us we have had wonderful experiences we have bought 3 used RV's and 3 new RV s
Service has been great
25 octobre 2018
Avis spontané
Réponse de Family RV Center
Stephen & Eugenia,
Thank you for taking time to write this EXCELLENT review to show how hard we work for our customers and how they can come see us for all their RV needs.
Respectfully,
Albert N.
Director of Marketing
I highly would recommend Family Rv…
I highly would recommend Family Rv Center in Sweetwater to anyone looking to buy a Travel Trailer or Fifth Wheel.. Grant and Drake took the time to show me there inventory several times until I finally decided which one was best for me and my family. I have bought several Fifth Wheels from Family RV Center with excellent service... Thanks Grant and Drake
25 octobre 2018
Avis spontané
Réponse de Family RV Center
Joann & Raul,
Thank you for taking time to write this EXCELLENT review to show how hard we work for our customers and how they can come see us for all their RV needs.
Respectfully,
Albert N.
Director of Marketing
We drove 3 1/2 hours to buy a travel…
We drove 3 1/2 hours to buy a travel trailer. They gave us a very fair amount for our trade in and the sell price of our new one was great also. We saved over 9,000 driving to them . Their service was fantastic and our salesman did a great job on showing us how everything worked. they had it ready to go and all of the changes we asked for where complete. Well worth the drive. Great people to do business with.
25 octobre 2018
Avis spontané
Réponse de Family RV Center
George, Thank you so much for taking the 3 1/2 hour drive to Sweetwater Texas. I hope you enjoy your New Cougar 21RBS! WELCOME TO THE FAMILY!!
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