Fashionwallpaper Avis 

1 029
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic saving on full price of Sanderson wallpaper. Very reasonable delivery time to the Isle of Man (can be very hit and miss here). Well packaged so arrived in perfect condition. No complaints f... Voir plus

Noté 5 sur 5 étoiles

Great price for this wallpaper on offer and it arrived almost before I’d ordered it. I couldn’t believe how quickly it was delivered and really well packaged too.

Noté 5 sur 5 étoiles

Great choice. Amazing price and arrived really quickly. They did have a problem with payment via Google Pay, so I used an alternative payment method in the end which was simple enough.

Noté 5 sur 5 étoiles

My roll of wallpaper was sent promptly and arrived as expected. The wallpaper is of exceptional quality and the company were offering the best price overall. I will definitely be using them again... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 029)

173 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

All went brilliantly

All went brilliantly. Slight problem as I ordered the wrong colour wallpaper, i phoned the company and have to say they answered the phone straight away, I explained what I had done and they told me what to do. I reordered the right colour then sent the wrong color back and they refunded me. No problems

14 avril 2026
Noté 4 sur 5 étoiles

Good service would use again

Next day delivery at a competitive price. Downside was a delay in confirmation of order which didn't give confidence the order had been acknowledged.
Otherwise an efficient service that I would use again

9 avril 2026
Noté 1 sur 5 étoiles

Use another company

We paid £11.50 for four wallpaper samples which was fair enough. We got a receipt, nothing more. Two weeks later and after four unanswered calls I sent an email requesting cancellation as we had by now bought some wallpaper from somewhere else and had put it up. Their response; “We are sorry but these cannot be cancelled as they have been dispatched from Sweden and generally takes around 10 working days to arrive.They should arrive in the next few days.” RUDE
Thanks Fashion wallpaper, for absolutely nothing

7 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Their entire returns policy is made up…

Their entire returns policy is made up - and does not align with distance selling regs. No issues with ordering from them but they need to amend their website to reflect actual UK law. For anyone confused by this, you have 14 days to notify the seller (Fashion wallpaper) of a return (cancellation) of all or PART of an order, and a further 14 days to dispatch the return. That's dispatch, not them being in receipt of the order. In total that's 28 days from RECEIPT of your order. Do not accept any restocking fees within this period ; that's against the law. Do not accept anything other than the law. If they argue, chargeback through your bank and report to trading standards.

2 avril 2026
Avis spontané
Logo de Fashionwallpaper

Réponse de Fashionwallpaper

Thank you for your review. I can't seem to find any order relating to your complaint, but you are correct. You have 14 days to begin the returns process. If the returns process isn't initiated within 14 days, then we still allow returns up to 30 days after receipt; but this will incur a fee. Despite honouring it, we don't mention the 14 day grace period for transit because (as demonstrated) in the past it confused customers; as they assumed to have the full 28 days to begin the returns process for a full refund, not the 14 days. We work from emails and the dispatch date on the label, which is why we recommend dated labels or trackable couriers.

Noté 3 sur 5 étoiles

Good value but watch the returns

The wallpaper was good value, but watch out for their returns. I’m retuning wallpaper a few hours past the 14 day window, but before their 15th day of business. And I’m being charged a 25% restocking fee and I cover the returns fee. No grace, just a simple cut off. Brutal, and won’t buy from there again.

23 mars 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus