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FatFace - ABINGDON Avis 64

TrustScore 5 sur 5

4,8

1 Market Place, OX14 3HG Abingdon, Oxfordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fat Face is my favourite shop selling good quality clothes which suit my lifestyle. Staff are always helpful and friendly.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from FatFace, I placed my order online and collected it from my local store which arrived in good time. The order was Christmas presents and some items had to be returned as they wer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I experienced a bit of a delay getting my order, but the people at Fat Face have been absolutely brilliant in trying to sort it all out, particularly in my own branch at Abingdon. They have been in to... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Pick up at local store needs some improvement, visited and phoned store having allowed 5 days from "your orders been despatched" email, order hadn't arrived at any point up to 14 days. Phoned customer... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 1 Market Place, OX14 3HG, Abingdon, Oxfordshire, Royaume-Uni

  • 01235 559290

4,8

Excellent

TrustScore 5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Safe Hands

Good communication from Fat Face meant I always knew what was going on. The Click and Collect service is a very reliable way to take delivery of your purchase and staff at my local branch were efficient and friendly. I would use this again.

25 août 2023
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Hi Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

No complaints

No complaints, from ordering to delivery

24 août 2023
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Noté 4 sur 5 étoiles

Excellent, as always

I ordered on line as Abingdon didn't have the jeans I wanted. Sadly Fat Face jeans have changed their style and these were disappointing in style and fit. I took them back to Abingdon where they refunded without quibble. Always good service and pleasant to shop here.

6 août 2023
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Hello there, thank you for taking the time to leave your review. I am sorry to hear that your item wasn't suitable this time round.

I am pleased however that your return was processed smoothly.

Take care, LE

Noté 5 sur 5 étoiles

Love their stuff

Love their stuff. Excellent.

25 juillet 2023
Avis spontané
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Hi Andre
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Abingdon sales assistance top class

Great service from the team in your Abingdon store. Helped me with the changing rooms and then ordered a longer length dress for me. All with smiles and they looked fabulous too. A great advert for your clothing. Thank you 🙏

10 juin 2023
Avis spontané
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

I love this jumper

I love this jumper, beautiful blue colour, nice quality and great customer service!

21 avril 2023
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Noté 5 sur 5 étoiles

Really quick delivery and as always always great quality.

Really quick delivery and as always, great quality clothes.

16 avril 2023
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Really helpful staff

I experienced a bit of a delay getting my order, but the people at Fat Face have been absolutely brilliant in trying to sort it all out, particularly in my own branch at Abingdon. They have been in touch regularly with updates and could not have been more caring or helpful. Thank you.

26 mars 2023
Avis spontané
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Fatface Sweatshirt is a Go!

Great quality sweatshirt! Lovely natural dye look.

17 mars 2023
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Noté 5 sur 5 étoiles

Very very fast delivery

Very very fast delivery. Easy website great products good quality fashionable

8 novembre 2022
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Good Morning Elaine
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
EP

Noté 5 sur 5 étoiles
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.

Have a good weekend!
EP

Noté 4 sur 5 étoiles

Jumper arrived quickly

Jumper arrived quickly, sadly it was to big so had to return it

7 juin 2022
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Good morning,

Thank you for taking the time to leave your feedback. I am sorry to learn that the sizing of this jumper was not quite right for you on this occasion. If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-5pm and we can assist you further.

Take care, EG

Noté 5 sur 5 étoiles

Great service.

Quick and easy return.

31 mars 2022
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Hi Nicholas
Thank you for your 5 star review. Really great to hear you found our returns process trouble free. I hope you day is going well. MJ

Noté 5 sur 5 étoiles

Suede boots

The boots were bought as a Christmas gift but they were the wrong size so they had to be returned and fat face were very quick in receiving and sending out the correct size. The recipient was very happy indeed.

22 février 2022
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Good Morning Sandra,
Thank you for your 5 star review. We are glad to hear this was sorted for you efficiently and the recipient was content. -KC

Noté 5 sur 5 étoiles

From start to finish could not have…

From start to finish could not have been better. Abingdon shop staff for pointing me in the right direction. On line purchase easy and returns a piece of cake. Thank you.

4 février 2022
Logo de FatFace - ABINGDON

Réponse de FatFace - ABINGDON

Good Afternoon Mr Druce

Thank you for your 5* review regarding the Abingdon store.

Please be assured that this will be passed onto the crew members involved for you.

Have a great weekend!

- EP

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