Great jeggings as usual. It’s my 3rd pair. Only they had a snag in them. Went to local fatface fab customer service but their stock was quite different of the same jegging! So reordered. When they arr... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement35/39 Market Place, DE6 1EU Ashbourne, Derbyshire, GB
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Lisez les avis des autres
Pleasant and helpful staff lovely changing rooms ,good you can order on line and pick up from store no problems if you want to return anything . Good selection of ladies and men’s wear
L'entreprise a répondu
Order arrived promptly. I was able to try the dresses on there and then and quickly return the one that was too big. Staff were very helpful and prompt fetching my order and sorting out my returns.
L'entreprise a répondu
I went into Fatface in Ashbourne today. Its a shop Ive been to a few times now, firstly because of the amazing service you get from the staff there Secondly because of the variety Today was no di... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
35/39 Market Place, DE6 1EU, Ashbourne, Derbyshire, Royaume-Uni
- 01335 342288
4,7
Excellent
95 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Excellent customer service by 2 ladies…
Excellent customer service by 2 ladies in shop when I picked up the wrong sizes.
26 avril 2026
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a great company to do business…
Always a great company to do business with both on line and in store. Always find quality goods and your store in Ashbourne and the Staff are brilliant.
25 avril 2026
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pleasant and helpful staff lovely…
Pleasant and helpful staff lovely changing rooms ,good you can order on line and pick up from store no problems if you want to return anything .
Good selection of ladies and men’s wear
23 avril 2026
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cannot review as still waiting for…
Cannot review as still waiting for product to arrive
18 avril 2026
Réponse de FatFace - ASHBOURNE
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
I ordered 3 t shirts which were…
I ordered 3 t shirts which were delivered in store during the promised time period. 1 t shirt wasn't quite the shade of colour shown in the picture but was still ok. Good quality shirts.
14 avril 2026
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Marlow jeans …
Marlow jeans …. amazing, so comfortable, fit so well. Really pleased with them.
7 avril 2026
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order processed quickly and…
Online order processed quickly and available for collection in store in 4 days . Good quality shorts
15 mars 2026
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great team fast delivery helpful and…
Great team fast delivery helpful and friendly staff
27 février 2026
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service friendly staff…
Excellent service friendly staff willing to help resolve the issue brilliant
31 janvier 2026
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface in Ashbourne
I went into Fatface in Ashbourne today. Its a shop Ive been to a few times now, firstly because of the amazing service you get from the staff there
Secondly because of the variety
Today was no different, staff willing to help, friendly service and a lovely atmosphere within the shop.
If you're ever in the area, call in, you'll receive a friendly welcome, lots of stock and some sale items.
22 janvier 2026
Avis spontané
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered Slippers Online
I ordered a pair of slippers online as the Ashbourne store had sold out in my size. They were delivered to the Ashbourne store for free. Very pleased with the lovely welcome in the store when I went to collect them. Very pleasant & efficient.
The slippers are fabulous - thank you.
9 janvier 2026
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Never bought an item I didn't like
Never bought an item I didn't like. Latest jacket fits great
4 janvier 2026
Réponse de FatFace - ASHBOURNE
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - ASHBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Online order all went smoothly
Online order all went smoothly. Free click and collect at Ashbourne, very pleasant 😊
4 décembre 2025
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Returns were easy at store and at Next
Returns were easy at store and at Next. The dress i kept was a beautiful fit.
18 octobre 2025
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Husbands impulse buying experience!!
Excellent customer service with great interaction most polite funny and helpful team members 100% happy
23 août 2025
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and Customer care…
Excellent service and Customer care today, 6/8/25 @ Fatface Ashbourne.
Very pleased with my purchases, especially in the Sale!
Many thanks to Tracy and Pauline xx
6 août 2025
Avis spontané
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Kirsty and Pauline were exceptionally…
Kirsty and Pauline were exceptionally helpful and friendly and made me feel so welcome and they helped me choose the perfect pair of trousers - and ordered the correct size for me - Marvellous Service
Thank you
11 juin 2025
Avis spontané
Réponse de FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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