Fat face clothes are good quality and are mostly affordable. Our local shop is small and has limited stock. Having said that it is easy to order online and free to store. If the items are not as expec... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Me and my wife visited this amazing store a couple of weeks ago after a wonderful honeymoon in chard🥂🥂🎉🎉🤪 ! We were welcomed in with open arms by Dwayne( the manager ) . After a long chat about o... Voir plus
L'entreprise a répondu
Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
L'entreprise a répondu
Guy in Fat Face was amazing when I realised i forgot to use a discount code. Despite it being a split order for delivery he managed to cancel and re-order items so I didn’t lose my discount. Great ser... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
87 High Street, EX31 1HR, Barnstaple, Devon, Royaume-Uni
- 01271 373791
4,8
Excellent
147 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - BARNSTAPLE
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Réponse de FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – KS
Received fab customer service from…
Received fab customer service from Dwain in the Barnstaple branch .. was very helpful indeed.
30 mai 2023
Réponse de FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Served by Dwain.
Served by Dwain.
Very welcoming and just overall lovely and helpful. Helped me shop and pick out accessories for a special occasion felt like a personal shopper. Would highly recommend!
1 juin 2023
Avis spontané
Réponse de FatFace - BARNSTAPLE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely store to visit
I made a purchace today in my local store. Dwain couldn't have been more helpful in helping me to find the items I was looking for. I also observed how very kind and helpful he was to another customer who was struggling with her shopping. Lovely staff. Love this store.
2 juin 2023
Avis spontané
Réponse de FatFace - BARNSTAPLE
Hi Nicola
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Amazing customer service I got today…
Amazing customer service I got today with Dwain in Barnstaple high street so helpful and lovely you don’t get service like that very often. Thank you Dwain worth your weight in gold
25 mai 2023
Avis spontané
Réponse de FatFace - BARNSTAPLE
Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Barnstaple store - this is great to hear. Take care, BP
Réponse de FatFace - BARNSTAPLE
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - LB
Réponse de FatFace - BARNSTAPLE
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Lovely 20% off the item
Lovely 20% off the item, please do this more, helps! Postage to the Fat Face shop easy pick up. But must important the dungarees are fab. Great fit just perfect.
26 mars 2023
Réponse de FatFace - BARNSTAPLE
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Barnstaple Store
I visited the Barnstaple store yesterday to purchase some holiday clothes I had been looking at online but wanted to actually look at. I was greeted with a warm welcome and offered help on entering the store, I was able to browse and talk with the assistant who was lovely. I purchased a couple of dresses, t-shirts a sweatshirt and a jacket. The whole experience was pleasant and the assistant Lisa Puig was just lovely she is a credit to your company. I will definitely be returning as there were other items I now think I will purchase. Fatface clothes are simply lovely
29 mars 2023
Avis spontané
Réponse de FatFace - BARNSTAPLE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew, and I'll be sure to pass your feedback on to the Barnstaple store. Have a lovely day! LB
Fast delivery and pick up from local…
Fast delivery and pick up from local store saves on delivery charges.
Staff were very friendly and great customer service
21 mars 2023
Réponse de FatFace - BARNSTAPLE
Good afternoon, Janet
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Barnstaple Fat Face
Always, lovely, friendly and helpful staff. Shop is set out to make me want to pick up everything! I very rarely walkout with without buying anything.
11 janvier 2023
Réponse de FatFace - BARNSTAPLE
Hi Helen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick efficient delivery following…
Quick efficient delivery following order.
Efficient collection at time specified.
Fast collection date. Quick payment into my bank account.
I have been pleased with all my dealings with FatFace
A pleasure to shop with.
10 novembre 2022
Réponse de FatFace - BARNSTAPLE
Thank you so much for your review. We deeply appreciate your comments and we are pleased with you are happy with your experiences when shopping with us! - RS
I was able to collect from store…
I was able to collect from store without any probs
I love my purchases
18 novembre 2022
Réponse de FatFace - BARNSTAPLE
Good afternoon, Jenny
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Barnstaple store.
Take care, JB
Very helpful shop assistant Nothing…
Very helpful shop assistant Nothing was too much trouble will certainly shop there again
2 novembre 2022
Avis spontané
Réponse de FatFace - BARNSTAPLE
Hi Linda, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered 2 different style jumpers…
Ordered 2 different style jumpers preferred longer length one!
Ver helpful store assistant dealt with refund
12 octobre 2022
Réponse de FatFace - BARNSTAPLE
Hi Julie, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Above and beyond
I can absolutely say that the staff and service at Fatface Barnstaple is second to none.
I purchased an item early in July which didn’t fit but had lost the receipt. I returned to the store almost 3 weeks later and the staff member couldn’t find an email receipt for me, so called the manager back from her break who searched through all the transactions for that day I’d bought the item and refunded me for the item.
But it’s not all about this above and beyond service, the staff in Fatface Barnstaple are so friendly and helpful. It’s a pleasure to visit the store
15 août 2022
Avis spontané
Réponse de FatFace - BARNSTAPLE
Hi Gail. thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely gypsy style blouse
Beautiful embroidery blouse in the sale. Excellent quality.
9 août 2022
Avis spontané
Réponse de FatFace - BARNSTAPLE
Good Afternoon Beverley
Thank you for your review.
I am so pleased to hear that you are happy with your new items.
Enjoy your Afternoon!
EP
Lisa in Barnstaple
Great service today from Lisa in the Barnstaple store. She was brilliant!
4 août 2022
Avis spontané
Réponse de FatFace - BARNSTAPLE
Hi Judith
Thanks for your review. We will pass on your praise of Lisa to the Barnstaple store. PW
Great service
Hi there. I thought I'd take the time to write an excellent review for Dwain and MJ at Fat face Barnstaple.
They were brilliant with the way that they assisted me and helped me spend nearly £300 without any pushiness or hard sell. It was a really enjoyable shopping experience.
I will be back again. Thanks M Bayliss
29 juillet 2022
Avis spontané
Réponse de FatFace - BARNSTAPLE
Good afternoon!
I am so happy to read what a positive experience you had in the Barnstable store. I will be sure to pass this on to the wonderful team.
Have a lovely weekend :) DW
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.