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FatFace - BEVERLEY Avis 

213
•
TrustScore 5 sur 5

4,8

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered , a beige coat 🧥 Which I love from minute I saw it new it had mine , it didn't disappoint very warm all lined and perfect for when winter days come and a absolute amazing price at £145 De... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I collected from the shop. I was kept informed when my parcel would arrive. Unfortunately I had to return items as they weren't suitable. Staff were very helpful and there was no problem. I would reco... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Magasin de vêtements pour femmes
  5. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Royaume-Uni

  • 01482 880039

4,8

Excellent

TrustScore 5 sur 5

213 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(213)

14 178 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jumper

Staff very helpful and friendly. Product good no issues.

3 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hi Elizabeth,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.

Noté 5 sur 5 étoiles

Staff are friendly and helpful

Staff are friendly and helpful. We can take our dogs in and they are given treats which is lovely. The clothes are made well and fit well. I only wish the store in Beverley was a little larger so we could have a larger variety. However - I also buy online

8 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. Our store crew love meeting your furry friends! We hope you love your purchase and look forward to welcoming you back soon. Please note we will pass your feedback to the appropriate department.
Take care, LC.

Noté 5 sur 5 étoiles

Speedy delivery well packaged garments…

Speedy delivery well packaged garments excellent quality and true to size
Beverly store excellent customer service , lovely well presented store

2 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hi Alison,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

Noté 5 sur 5 étoiles

Great service at Beverley Store with…

Great service at Beverley Store with fantastic helpful assistants nothing is too much trouble ..and love the quality of the clothes

2 janvier 2024
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello Sherry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great no worries

29 décembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you have no worries when shopping with us and I hope you continue to enjoy your experience with us both in store and online.

All the best, MM

Noté 5 sur 5 étoiles

Lovely clothes

Lovely clothes, lovely shops, smashing service, shopping in the sale rocks

29 décembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you encountered such a good experience in our Beverley store. I will be sure to pass on your comments to the team.

All the best, MM

Noté 5 sur 5 étoiles
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello Kirsty
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Customer service at its best

I ordered on line which came very quickly but had to return some items to the store in Beverley and the staff was so helpful and friendly. Very efficient.

18 décembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased that you find our crew in our Beverley store to be so friendly and helpful. I will be sure to pass on your comments to the team.

All the best, MM

Noté 3 sur 5 étoiles

Lightweight dress

Lightweight dress. Good style. Red glitter throughout - not as expected, so I sent it back. I thought it would be navy with silver glitter. Ordered online. Friendly staff when I collected it.

2 décembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

First Class!

Excellent service whether in store or ordering online!

29 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Easy ordering on line

Easy ordering on line. Chose to pick up from local store. Item was delivered within time stated. Collection from store was smooth & uncomplicated. Store staff cheerful & efficient

21 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Fabulous little coat

Fabulous little coat. My daughter loves it. I love the colours and quality of materials used. Always on trend and stylish. I guess that's why we keep coming back. Washes well and always looks gorgeous on. Fabulous 👌

22 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Pleasant staff when collected parcel

Pleasant staff when collected parcel. No problems

25 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello Carole
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Lovely quality

First time I have ordered from FatFace and I was very pleased with the garments. They arrived quickly and the quality is very good.

24 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good afternoon, Barbara.

Thank you for your feedback regarding your recent online order.

I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Noté 5 sur 5 étoiles

Quality and good fit

24 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good afternoon, David.

Thank you for your feedback regarding your recent online order.

We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Noté 5 sur 5 étoiles

No hassle order.

No hassle order which did not take long to arrive at my designated store. Very pleased with the goods at a reasonable price.

21 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Noté 5 sur 5 étoiles

Good quality

Good quality, easy to use on line ordering and friendly staff in store.

7 novembre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Noté 4 sur 5 étoiles

Quick service click and collect to the…

Quick service click and collect to the Beverley store will use this set again thankyou fatface

31 octobre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello Clara
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

I ordered a tshirt in the sale

I ordered a tshirt in the sale, I absolutely love it. This is the second tshirt I have bought from them, I'll definitely be buying from them again. The quality is fantastic.
The customer service was awesome, very fast & friendly.

22 octobre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS

Noté 1 sur 5 étoiles

Ordered a purse over a week ago

Ordered a purse over a week ago, said it would be posted in 48hrs. Emailed yesterday to be told they were on the case and would contact me today. But nothing!

25 octobre 2023
Logo de FatFace - BEVERLEY

Réponse de FatFace - BEVERLEY

Good Morning Polly,
Thank you for your feedback. I am so sorry for the delay with your order. I have spoken to the store management this morning and they are investigating this with the warehouse team. I have also emailed you directly regarding this delay. Thank you again for your patience and understanding regarding this. Take care - KS

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