Good selection of clothing, though often not stocking enough 36S trousers. Managed to get some sale items at an excellent price. Sad that it’s becoming evermore casual, without any smarter/formal ran... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Popped into Fatface Canterbury to buy some summer clothes for travelling. The sales lady (Dot I think) was extremely helpful. She made lots of suggestions and helped me to make up several outfits for... Voir plus
L'entreprise a répondu
Very colourful & good quality clothes , But staff in shop @ Canterbury's are very unprofessional & laugh at you ( boy & lady ) when had been to collect order - as had asked for shop address …, fel... Voir plus
L'entreprise a répondu
I very rarely have the time to write a review about a store unfortunately, but felt I needed to take some time out to give feedback about a particular store in Canterbury. The moment I walked int... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
5 The Parade, CT1 2JL, Canterbury, Kent, Royaume-Uni
- 01227 455378
4,9
Excellent
178 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love the clothes and the staff
29 avril 2024
Réponse de FatFace - CANTERBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great customer service
Great customer service
Went into the Canterbury store today, staff couldn’t have been more friendly, they were on hand but not pushy and really chatty, made it a great in store experience.
6 mai 2024
Avis spontané
Réponse de FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Réponse de FatFace - CANTERBURY 2
Good afternoon, FatFace customer.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new shorts and continue to enjoy shopping with us.
Take care, JB
Always a welcome hello and smile.
Whenever I go into Canterbury's FatFace store, I always feel welcome. The staff there are friendly and helpful, no matter if you’re buying, collecting or just browsing.
12 avril 2024
Réponse de FatFace - CANTERBURY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased to read that you always have such a great visit to our Canterbury store and that the crew are so friendly and helpful. I will be sure to pass on your lovely comments to the team.
All the best, MM
Excellent Canterbury store.
Collected my jumper from the Canterbury store.
Helpful staff. No problems.
5 avril 2024
Réponse de FatFace - CANTERBURY 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Bought a lovely embroidered top
Bought a lovely embroidered top. Love the colour and quality. Collected from Canterbury store where the staff member was attentive and friendly.
21 mars 2024
Réponse de FatFace - CANTERBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
As usual a lovely blouse
As usual a lovely blouse, large fit so I bought a size smaller than usual
20 mars 2024
Réponse de FatFace - CANTERBURY 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Réponse de FatFace - CANTERBURY 2
Hello Claire
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Réponse de FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Comfort
The quality of your clothes stand out with careful colouring and comfortable to wear again and again !
21 mars 2024
Réponse de FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love fat face ,i
I love fat face ,its a little bit dearer than some shops.
But the clothes are so well made and comfortable that its worth paying a little more ,there sales are great too ive had many good deals .thankyou
19 mars 2024
Réponse de FatFace - CANTERBURY 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Go there
Always great experience browsing a fat face shop. Staff always cool and friendly.
10 mars 2024
Avis spontané
Réponse de FatFace - CANTERBURY 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you had such a great visit to our Canterbury store and that you found the crew to be so cool and friendly. I will be sure to pass on your lovely comments to the team.
All the best, MM
Amazing service from Ben
Amazing service from Ben, Store Manager. Went above and beyond with helping me locate and purchase the Bethany leather jacket. Even carrying out an exchange for me in Cardiff. I had been looking for a year!
18 février 2024
Avis spontané
Réponse de FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
It came on time
16 février 2024
Réponse de FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear your order arrived on time. We hope you love your purchases!
Take care. -GM
The quality of clothing is very good
The quality of clothing is very good. The delivery very quick and refunds prompt when items returned. Overall very satisfied with all aspects of shopping at FatFace.
7 février 2024
Réponse de FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality, and delivery. We look forward to welcoming you back soon!
Take care.- GM
Very good service.
Easy to order. Items arrived on time. No problems with returns to shop. Staff friendly and helpful.
2 février 2024
Réponse de FatFace - CANTERBURY 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We look forward to welcoming you back soon!
Take care. -GM
The staff in the Canterbury store are…
The staff in the Canterbury store are fantastic! Always so helpful and friendly
25 janvier 2024
Réponse de FatFace - CANTERBURY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
As always great service from FatFace…
As always great service from FatFace online. Speedy, efficient delivery of items ordered in the sale and super quality clothing received as usual. Excellent company to deal with both online and instore in Canterbury. Their sales are always great value too.
13 janvier 2024
Réponse de FatFace - CANTERBURY 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I just love my boots
I just love my boots. Love the colour and very comfortable. And plus I had money off them
2 janvier 2024
Réponse de FatFace - CANTERBURY 2
Hi Susan,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Love this store
Love Canterbury Store, always a friendly face and, always willing to help
27 décembre 2023
Réponse de FatFace - CANTERBURY 2
Hello Marion
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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