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FatFace - CIRENCESTER Avis 67

TrustScore 4.5 sur 5

4,4

3/5 West Market Place, GL7 2NH Cirencester, Gloucestershire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Brown suede barrel bag I ordered online & the whole experience was good. From order to collect very straight forward. The quality of this bag was perfect. I'm so happy that I chose it.

L'entreprise a répondu

Noté 5 sur 5 étoiles

lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nice... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one ite... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My buying experience with Fat Face was very good. Courier delivered goods to unknown address which meant I had to spend a lot of time trying to find my parcel. In the end, Fat Face were right at the... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 3/5 West Market Place, GL7 2NH, Cirencester, Gloucestershire, Royaume-Uni

  • 01285 658273

4,4

Excellent

TrustScore 4.5 sur 5

67 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good service

Arrived at the store when it said it would, pleasant & welcoming staff.

1 mai 2026
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Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely helpfully staff at your…

Lovely helpfully staff at your Cirencester shop. Speedy delivery

28 avril 2026
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Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Brown suede barrel bag

Brown suede barrel bag
I ordered online & the whole experience was good. From order to collect very straight forward. The quality of this bag was perfect. I'm so happy that I chose it.

25 avril 2026
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Cotswold comment

Quality goods,happy staff,chilled environment = great customer experience.

25 avril 2026
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 2 sur 5 étoiles

Customer service

I felt the overall customer service in your store I Cirencester was not as good as I would expect.

16 avril 2026
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Réponse de FatFace - CIRENCESTER

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Noté 5 sur 5 étoiles

lovely items, great shop

lovely items! I love the florals & lilac's around at the moment & staff at Cirencester shop are great & super helpful, I need a bit of extra help because of a disability but I still want to dress nicely

8 mars 2026
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I ♥️ Fatface

I always enjoy shopping at FatFace - love the colours, style & quality. Most of my wardrobe is from this store ☺️♥️

2 mars 2026
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Untrained staff

Honestly my experience in Cirencester was mediocre. The staff were too busy gossiping about something to notice me! So involved were they in chatting that they didn’t realize I was only buying one item and not two ( one item I was simply giving back as it didn’t fit). They just weren’t interested in me as I interrupted their chat. I bought a top but thought it overpriced.

29 janvier 2026
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Noté 5 sur 5 étoiles

A good experience

The staff are pleasant and very efficient. It’s easy to return items if not quite right. The products are very well made.

12 janvier 2026
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy ordering and collection

Easy ordering and collection. Good quality clothing.

10 janvier 2026
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Xmas Sale item

Xmas Sale item, so good price, bought as fun Xmas wear, quality and materials used reasonable for the price paid. Ordered item online for pick up at nearest store, all straightforward.

5 janvier 2026
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Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Lovely comfortable boots

Lovely comfortable boots. Great service. Smiley, friendly staff when I collected my parcel in store.

4 janvier 2026
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent service

Excellent service, good quality items, made my shopping experience a breeze

15 décembre 2025
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Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Very simple

Very simple, a few quick clicks on the phone and the boots arrived within the next couple of days!

1 décembre 2025
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Store collection

Items delivered to store as requested

9 juillet 2025
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy online process

Easy online process. Good selection to choose from. Straightforward collection

27 juin 2025
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great jeans .. very comfortable to wear

Order arrived very quickly.. delivered to local store which was free!
Very pleased with jeans.. true to size and very comfortable.

12 avril 2025
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Smiling welcoming staff

The staff in Cirencester FatFace are lovely and always greet you with a friendly smile, whilst also been helpful.
The clothing is great 😊

23 janvier 2025
Logo de FatFace - CIRENCESTER

Réponse de FatFace - CIRENCESTER

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 1 sur 5 étoiles

Awful service!

Didn't have size for chosen garment in store. Online order not delivered to same store on day chosen. Rang helpline two days later who reordered for free next day home delivery. Courier dropped off at neighbour with no notification to myself it had been delivered and garment was the wrong size! Original order then arrived in store for me to collect and return the wrong size one!!

27 décembre 2024
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Réponse de FatFace - CIRENCESTER

Hello Darren
Thank you for taking the time to leave your review.
I am sorry to hear that your ordering experience didn't go to plan. I can understand that this is disappointing and not what we would expect.
I will be sure to contact our teams to help work on what went wrong here.

Thank you, LE

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