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FatFace - EASTBOURNE Avis 170

TrustScore 4.5 sur 5

4,6

80 The Beacon Centre, BN21 3NW Eastbourne, East Sussex, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've always found Fatface clothes great value for money. Fatface tunics are my favourite and are made in very colourful fabrics!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bright well set out shop. Helpful, nothings too much trouble sales assistance. Great range of both mens and women's clothing. Good quality and size/fit. Lovely the sales 😍

Noté 5 sur 5 étoiles

I ordered a jumper online but had to exchange for a smaller size in store with no problem at all . The shop staff were really helpful and the refund was done straight away with no hassle at all . I a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Free delivery the store tells me - NOT TRUE Just wanted a belt so tried Fat face who told me out of stock but I could get delivered to store or online for free. Tried to order online but no option... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 80 The Beacon Centre, BN21 3NW, Eastbourne, East Sussex, Royaume-Uni

  • 01323 644359

4,6

Excellent

TrustScore 4.5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bright well set out shop

Bright well set out shop. Helpful, nothings too much trouble sales assistance. Great range of both mens and women's clothing. Good quality and size/fit. Lovely the sales 😍

24 avril 2026
Noté 5 sur 5 étoiles
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Noté 5 sur 5 étoiles

Colourful clothes which are good value for money!

I've always found Fatface clothes great value for money. Fatface tunics are my favourite and are made in very colourful fabrics!

9 mai 2026
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Noté 5 sur 5 étoiles

Very good quality

Very good quality. I’m happy with them
⭐️⭐️⭐️⭐️⭐️

9 mai 2026
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Réponse de FatFace - EASTBOURNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Noté 5 sur 5 étoiles

Love your clothes

Love your clothes. So does my husband Staff really efficient. All in all great store

6 mai 2026
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Réponse de FatFace - EASTBOURNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Noté 5 sur 5 étoiles

I ordered a jumper online but had to…

I ordered a jumper online but had to exchange for a smaller size in store with no problem at all .
The shop staff were really helpful and the refund was done straight away with no hassle at all . I always buy my jumpers at fatface as they are always good quality . Thank you fatface .

1 mai 2026
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Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy ordering

Easy to order & return what I didn’t want

27 avril 2026
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Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Friendly

Friendly, helpful staff. Lovely clothes and sandals, just what I needed

18 avril 2026
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Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great clothes, great fit.

I am very enamoured at the clothes from Fatface in general. They fit! That statement doesn't seem like an enormous congratulation, but it's almost miraculous compared to some other outlets these days. On top of that the materials and the construction are excellent. Well done FatFace.

22 avril 2026
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Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Friendly

Efficient, but above all else the staff were genuinely happy and friendly.

10 avril 2026
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

My order was straightforward no…

My order was straightforward no hitches.Lovely items.

11 avril 2026
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Present for husband

Present for husband. Liked that there was a longer length.

10 février 2026
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Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I want to give a huge shout out to Zara…

I want to give a huge shout out to Zara (manager) and Lottie at the Eastbourne FatFace store.
They both go over and beyond by being welcoming, professional, hard working and a shinning example of what FaceFace philosophy is about.
As soon as I entered the store, they were smiling and approachable.
Today they both were my personal shoppers, giving advice on my beautiful purchases.
Visiting Eastbourne FatFace after a hard week at work, is my retail therapy.

17 janvier 2026
Avis spontané
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy to order website

Easy to order website, simple collection process and excellent product.

7 janvier 2026
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Easy to order and pick up

Easy to order and pick up.
Lovely colour.

10 janvier 2026
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Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 1 sur 5 étoiles

Disability Invisibility

We regularly go to Eastbourne, where our nearest Fat face shop is, so I asked for my purchase to be delivered there. This was a mistake on my part, as being in a wheelchair caused me to be invisible to the shop assistant, who was watching another assistant serve a customer, but stopped when another customer approached the till. This lady advised her of my presence, I was less than 4 feet away. Do you have a policy against serving disabled customers!

17 décembre 2025
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Réponse de FatFace - EASTBOURNE

Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE

Noté 4 sur 5 étoiles

Eastbourne Branch staff and stock…

Eastbourne Branch staff and stock Great. Online they are a bit iffy to say the least. Their parent company Next who are next door to them in Eastbourne same applies except their online service is a total disaster.
So my advice use the shops and skip the online disaster zones

8 septembre 2025
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Réponse de FatFace - EASTBOURNE

Hello George
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Noté 5 sur 5 étoiles

Waterproof coat

Ordered online, very quick delivery to local Fatface store -not worn the coat yet but it looks fab on and bought at a great price

4 novembre 2025
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Good customer experience

Easy to order and collect in store. Friendly welcoming staff when collecting. Good to be able to try on in store once collected. Lovely jumper, perfect fit, good quality.

19 octobre 2025
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Ordered on line

Ordered on line, notified when ready for collection, collected the next day, can't fault it

29 septembre 2025
Logo de FatFace - EASTBOURNE

Réponse de FatFace - EASTBOURNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

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