It was a pleasure shopping in the Keswick store today, the staff were so friendly, attentive and very helpful with advise, it was an enjoyable shopping experience and im very pleased with my items. I... Voir plus
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Saw a jacket I liked and was able to try one one. Bit disappointed there was no way to buy in store with an on-line discount code. Thought I'd be able to order online and pick up one from in shop whi... Voir plus
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Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Voir plus
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Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it... Voir plus
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À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Royaume-Uni
- 01768 780910
4,8
Excellent
138 avis
Demande des avis aux clients
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Lovely helpful friendly staff
17 juin 2022
Réponse de FatFace - KESWICK 2
Good afternoon Amanda!
I am so happy to read what a positive experience you had in the Keswick store. I will be sure to pass this on to the wonderful team.
Enjoy your weekend - DW
Fantastic customer service from…
Fantastic customer service from Elizabeth visiting your Keswick shop today. Fat face always gets it right.
22 avril 2022
Avis spontané
Réponse de FatFace - KESWICK 2
Hi Mave, thank you for your review on the Keswick store - this will be passed on to the team! Take care, LE
Very helpful staff
I visited the Keswick store today and even though it was fairly busy, the assistants were very helpful. I needed some different sizes in the changing room and one assistant in particular was very patient and helpful. I didn’t catch her name but she said it was only her second day. She did a great job helping me, thank you!
15 avril 2022
Avis spontané
Réponse de FatFace - KESWICK 2
Good Morning Katy
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Keswick store, please be assured that I will pass this onto the crew member involved for you.
Have a lovely Easter. - EP
Exceptional service from Raymond in FatFace Keswick store
I visited FatFace Keswick to get pants for my Dad after he was discharged from hospital. After explaining why I was buying them, Raymond guided me on the best selection and really empathised as his Dad had recently had the same knee op. It's rare to receive such warm, friendly service in shops and I really appreciated Raymond's help. I love FatFace's clothes in any case, the friendly customer service provided by Raymond is the icing on the cake. Thank you so much to the FatFace Keswick team, you turned a chore into a pleasure.
15 avril 2022
Avis spontané
Réponse de FatFace - KESWICK 2
Good Morning Josie
Thank you for your 5* review and for taking the time to pass on such lovely feedback to us regarding your recent experience in our Keswick store. Please be assured that I will pass this onto the crew member involved for you.
I hope you have a lovely Easter.
- EP
First class customer service in The Lakes
Whilst having a trip to our favourite location in The Lake District we did a little shopping, I needed a few items for a forthcoming trip to America, just wanted to say what a nice experience I had at FF in Keswick, the store was very nicely merchandised with new season product and as per usual I felt compelled to spend money, what was exceptional was the customer service, Liz was there to help with sizing and also offered help at the fitting rooms, such a rarity to find a store with staff who put the customer first, no tasking and purely focussed on the people in the store…. I’m used to being ignored in shops, all too often I leave without spending as I realise that without a level of service there’s no shop out there that deserves my cash.
Well done to Liz and team FF Keswick, your an asset to your business, I hope they realise what good people they have.
Thanks also for giving our dog a biscuit
Very best
Simon
14 avril 2022
Avis spontané
Réponse de FatFace - KESWICK 2
Good afternoon Simon
I am so happy to read what a positive experience you had in the Keswick store. I will be sure to pass this on to the wonderful team.
Have a lovely time in America and don't forget we have a stores there too :) DW
Great service prompt delivery
11 avril 2022
Réponse de FatFace - KESWICK 2
Good Morning Mona
Thank you for your 5* review.
I am so pleased to hear that your parcel arrived with you quickly.
Have a great day!
- EP
Beautiful colours and excellent…
Beautiful colours and excellent quality, truly multifunctional- even used as a mini nappy/changing bag. Capacious but neat and so comfortable as a rucksack, great for walks or just to have hands free managing kiddies!
11 avril 2022
Réponse de FatFace - KESWICK 2
Hello Francesca,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace Bag. It is great to hear how versatile it is. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
A large XS
Ordered 4 XS items online including a sweater. Order came promptly. 3 items good fit but sweater nearly came down to my knees. Luckily, have a FF shop close by so could easily return for a refund. Shop staff friendly and very helpful. Retained items good value.
29 janvier 2022
Réponse de FatFace - KESWICK 2
Thank you Nick for leaving a lovely review CP
Happy days Fantastic 50%off sale
Got loads of stuff for next summer great bargains and most things were in stock also got a few stocking fillers 👍
29 novembre 2021
Réponse de FatFace - KESWICK 2
Hi Susan, Thank you for taking the time to leave us your 5 star review.
We hope you continue to enjoy your shopping experience with us.
Merry Christmas! - ES
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