Great Winter sale as usual and got a lovely bright red jumper half price, a hat and 2 gorgeous mini felted animal tree decorations half price too. The cashier who served me was so friendly and ch... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement38 Main Street, LA6 2AJ Kirkby�Lonsdale, Cumbria, GB
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Lisez les avis des autres
I visited the store just before Christmas in need of a last minute outfit. I was warmly greeted by Clare who helped me find exactly what I needed. She was kind, helpful and professional. I always find... Voir plus
L'entreprise a répondu
Bought the normal size for my husband, but too small. Reordered for in store collection and arrived very quickly. Refund processed in store. Still waiting refund to account so assume it will clea... Voir plus
L'entreprise a répondu
Had selected this store due to visiting the town that evening, but realised later in the afternoon we would not make the 5.30pm collection time due to traffic problems. We also had to leave the town e... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
38 Main Street, LA6 2AJ, Kirkby�Lonsdale, Cumbria, Royaume-Uni
- 01524 271288
4,7
Excellent
88 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Visited store in Kirkby Lonsdale
Visited store in Kirkby Lonsdale, loads of stock and staff were very helpful and really pleasant. Will definitely call here again.
1 avril 2024
Réponse de FatFace - KIRKBY LONSDALE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent quality clothing
Excellent quality clothing. Ordered on line, for click & collect in store. Delivered quickly to store. No problems with the items ordered.
29 mars 2024
Réponse de FatFace - KIRKBY LONSDALE
Good Morning Dee,
Thank you for taking the time to leave us a review!
I am so glad to hear you are enjoying your new Fat Face items and it is great to hear they arrived with you quickly too! We appreciate such positive feedback from our customers.
We cannot wait to welcome you back soon!
Kind Regards, JW
Can’t help but love Fat Face can you
Can’t help but love Fat Face can you. It’s quality stuff!! ☺️
21 mars 2024
Réponse de FatFace - KIRKBY LONSDALE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great Winter sale and excellent customer service
Great Winter sale as usual and got a lovely bright red jumper half price, a hat and 2 gorgeous mini felted animal tree decorations half price too.
The cashier who served me was so friendly and chatty which makes your day even better. I don't know her name unfortunately but she was working at the Kirkby Lonsdale branch of Fat Face. So thank you for that.
Really fabulous customer service.
18 janvier 2024
Réponse de FatFace - KIRKBY LONSDALE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Perfect in every way.
23 décembre 2023
Réponse de FatFace - KIRKBY LONSDALE
Good Afternoon Kathryn,
Thank you for taking the time to leave us a review!
I am so happy to hear you are happy with the quality you receive from us as a company! We appreciate such positive feedback from our customers!
We look forward to welcoming you back soon.
Kind Regards, JW
Ordering on line as our local shop was…
Ordering on line as our local shop was out of stock
15 novembre 2023
Réponse de FatFace - KIRKBY LONSDALE
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Recently purchased a shirt from here
Recently purchased a shirt from here! Lovely staff and very helpful! Especially the manager Amanda!
14 novembre 2023
Avis spontané
Réponse de FatFace - KIRKBY LONSDALE
Hi Jacob thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love the dress!
Love the dress and love all the other items I’ve bought over the last few months! Great customer service and friendly helpful staff in our local stores.
6 novembre 2023
Réponse de FatFace - KIRKBY LONSDALE
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The item was just what I wanted.
The item was just what I wanted.
The staff at Kirkby Lonsdale were very helpful and efficient.
I’m delighted with my purchase and the quality of service .
30 octobre 2023
Réponse de FatFace - KIRKBY LONSDALE
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely store and amazing staff
Lovely store and very friendly helpful staff, very pleased with my boots!!🥾👍🏼🥰
8 novembre 2023
Avis spontané
Réponse de FatFace - KIRKBY LONSDALE
Hello
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Sized a little small
Bought the normal size for my husband, but too small. Reordered for in store collection and arrived very quickly.
Refund processed in store. Still waiting refund to account so assume it will clear shortly.
Very helpful staff.
22 octobre 2023
Réponse de FatFace - KIRKBY LONSDALE
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Réponse de FatFace - KIRKBY LONSDALE
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quality that lasts.
Great quality clothes lots of sales throughout the year and shops in small towns.
9 août 2023
Réponse de FatFace - KIRKBY LONSDALE
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Quality clothing
Quality clothing, collection from store, staff very friendly and helpful.
22 juillet 2023
Réponse de FatFace - KIRKBY LONSDALE
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - KIRKBY LONSDALE
Good morning,
Thank you for taking the time to leave us your review.
I am so happy that you found the items ordered great value and of good quality. I hope you continue to enjoy our products into the future.
All the best, MM.
Lovely experience
Wow what a lovely experience I’ve had today in the Fat Face Store in Kirkby Lonsdale.
The assistants were so lovely and helpful without being too pushy.
I ended up leaving the store with a lovely outfit which included a dress, jacket and sandals.
I will definitely return when I get chance.
Thank you.
15 juin 2023
Avis spontané
Réponse de FatFace - KIRKBY LONSDALE
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great experience in Fat face today
Great experience in Fat face today.
Ali could not have been more helpful.
Nothing was too much trouble.
A pleasure to shop there today.
14 juin 2023
Avis spontané
Réponse de FatFace - KIRKBY LONSDALE
Thank you for your review! We are thrilled to hear of your positive shopping experience with us. Your comments will be shared with our amazing in team in store 🥰 - RS
Extremely helpful and patient staff
Extremely helpful and patient staff. A very pleasant experience with all the family getting kitted out with new clothes!
RB.
2 juin 2023
Avis spontané
Réponse de FatFace - KIRKBY LONSDALE
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
The clothes are always great quality,I…
The clothes are always great quality,I love there hoodie's staff really helpful...
1 mai 2023
Réponse de FatFace - KIRKBY LONSDALE
Hi Stephen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ORDERED AN ITEM ON LINE FOR THE FIRST…
I ORDERED AN ITEM ON LINE FOR THE FIRST TIME AND TO PICKUP FROM A LOCAL STORE. THE ASSISTANT WAS VERY EFFICIENT AND FRIENDLY. WILL DO IT AGAIN
21 mars 2023
Réponse de FatFace - KIRKBY LONSDALE
Hello Stan, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
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