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FatFace - LICHFIELD Avis 196

TrustScore 5 sur 5

4,8

20 Conduit Street, WS13 6JR Lichfield, Staffordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Picked up my parcel quickly and efficiently and the lady at the till was very polite. Then I came back and returned one of the items which was again quick and easy. I was served by a very friendly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We love FatFace, both online and our Lichfield store. The Lichfield staff are always very helpful and they offer real advice when asked. The clothing is very good quality and true to size. Thank y... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Excellent fast service for online order and subsequent return. The blouse was lovely but it looked white on the website and it was actually cream so had to return it.

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Royaume-Uni

  • 01543 264059

4,8

Excellent

TrustScore 5 sur 5

196 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good experience.

1 novembre 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Very happy with speedy delivery have…

Very happy with speedy delivery have used many times.

27 octobre 2023
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Réponse de FatFace - LICHFIELD

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Great staff at Lichfield

The product I bought was the wrong size. The refund was made to me and I have now bought a larger size which is great. The staff at my Lichfield store were extremely helpful during this transaction.

30 octobre 2023
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Réponse de FatFace - LICHFIELD

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Love the cosy feel to all the clothes

Love the cosy feel to all the clothes! I love that it's not cheap but not too expensive either! Staff are very lovely in the store, specifically one gentleman didn't get his name but he had a cool style and had worn cool earrings

27 octobre 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff
Great shop layout

22 octobre 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Noté 5 sur 5 étoiles

Great service

Great service, lovely staff

19 octobre 2023
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Réponse de FatFace - LICHFIELD

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
Emily

Noté 5 sur 5 étoiles

Quick online delivery

22 octobre 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Noté 5 sur 5 étoiles

Very friendly and helpful staff

Very friendly and helpful staff at Lichfield store. Ordered using click and collect, all hassle free!

21 octobre 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Noté 5 sur 5 étoiles

Quick and easy

19 septembre 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Brilliant

Brilliant staff at our local store - so helpful and always welcoming! Delivery was swift and the item was perfect. Just refreshing to have great service all round.

29 août 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Good Morning Emma,

Thank you for taking the time to leave us a review!

We greatly appreciate your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. We cannot wait to welcome you back!

I hope you have a great day! - JW

Noté 5 sur 5 étoiles

Great product at a great price

Great product at a great price
I was unable to initially collect my order as I had covid. I phoned the shop and the person who answered could not have been nicer or more empathetic. I was able to collect my order when feeling better and am very happy with the changing robe I ordered for my son.

28 août 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Noté 5 sur 5 étoiles

Buying made easy.

Simple to order online and delivery to local store. Collection hassle free👍

1 septembre 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles

Quality of clothing is always excellent…

Quality of clothing is always excellent although sizing can be less reliable. Staff very friendly.

17 août 2023
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Réponse de FatFace - LICHFIELD

Good Afternoon Joy,

Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased and had a friendly experience with our staff, we cannot wait to welcome you back!

Have a great day! - JW

Noté 5 sur 5 étoiles

Excellent customer service

Quick delivery and staff at the Lichfield shop are lovely and helpful. Very good customer service.

15 août 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Noté 5 sur 5 étoiles

One of my favourite stores.

I love the quality of everything in fat face,also the style. Staff are always welcoming and helpful, one of my favourite stores.

9 août 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS

Noté 5 sur 5 étoiles

Wonderful store and lovely staff

Wonderful store and lovely staff. Highly recommend.

15 août 2023
Avis spontané
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Réponse de FatFace - LICHFIELD

Thank you so much for your lovely words. We deeply appreciate your comments and your feedback will be shared with our amazing team in store! - RS

Noté 4 sur 5 étoiles

Free collection from store and great sale prices.

Free collection from named store as my order was below the threshold for free home delivery and the items I ordered were at very good sale prices. Didn’t receive my normal email notification of the sale, so wasn’t aware of the sale until I browsed online. Otherwise great sale and very helpful and courteous staff at the Lichfield store.

5 août 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Noté 5 sur 5 étoiles

Lovely fabric

Lovely fabric. Good price in sale. Love Fat Face.

3 août 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hi Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, good quality

31 juillet 2023
Logo de FatFace - LICHFIELD

Réponse de FatFace - LICHFIELD

Hi Ade
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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