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FatFace - LONDON BRIDGE Avis 83

TrustScore 4.5 sur 5

4,7

Unit 118 London Bridge Station, SE1 9SP London, London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service at Fat Face in London Bridge. The team were warm, welcoming, patient and genuinely keen to attend the customer. It is the third time I visit the store; the items I have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by a lovely woman named Evalena, who went above and beyond to help me. The dress I was interested in had only arrived earlier that day and hadn’t even been put on display yet, but she ki... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

27.4.26, 13.07- I Just bought some clothes in the fatface London Bridge train station and I received excellent customer service from a young lady called Alison who could not do enough for me. She was... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Good quality clothing but the customer service in your London Bridge store was not the best. I returned a few children's clothing yesterday and was told in future to use other stores because they did... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • Unit 118 London Bridge Station, SE1 9SP, London, London, Royaume-Uni

  • 020 7620 3044

4,7

Excellent

TrustScore 4.5 sur 5

83 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service at Fat Face in London Bridge.
The team were warm, welcoming, patient and genuinely keen to attend the customer.
It is the third time I visit the store; the items I have bought are really good quality. Today I bought a lovely jean jacket.

Thank you to Valentina, SaFa and Evalena!

13 mai 2026
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Noté 5 sur 5 étoiles

Fantastic service

I was served by a lovely woman named Evalena, who went above and beyond to help me. The dress I was interested in had only arrived earlier that day and hadn’t even been put on display yet, but she kindly searched through the boxes to find it for me. I tried it on and bought it immediately. Everyone was so friendly and welcoming!

7 mai 2026
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

27.4.26

27.4.26, 13.07- I Just bought some clothes in the fatface London Bridge train station and I received excellent customer service from a young lady called Alison who could not do enough for me. She was so polite, warm and engaging. Thank you Alison, you’re an asset to the team.

27 avril 2026
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 4 sur 5 étoiles

Fast delivery

Fast delivery, item came back into stock very quickly even though in the sale. Packaged lovely with an eye mask in a pyjama case

7 mars 2026
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Fantastic service by Zainab and Evalena…

Fantastic service by Zainab and Evalena today at the London Bridge shop. They went above ( literally climbing over delivery boxes) and beyond to help today.

15 octobre 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great service and great products

Great service and great products. I had to return something as the size wasn't right and it couldn't have been easier and I got a refund within a couple of days.

9 octobre 2025
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Expand London bridges Fatface

The staff at London Bridge are very friendly helpful and give honest opinions when serving customers

7 juillet 2025
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent Service from Alison!

I walked into Fat Face (London Bridge) with a bit of a Friday evening dinner crisis from having picked up a bad stain on my shirt. I was in search of a good replacement to match my trousers and lo and behold I was blessed by the service of Alison! She showed such great people skills and empathy in not only understanding the desperateness of my situation, but also helping me choose a great quality shirt to match the rest of me. She was also kind enough to allow me to use the office to change in to make it in time for my dinner since there was rightfully long queue for the chanting room at fat face. Wouldn't recommend Fat Face and their wonderful employee Alison enough! What an asset to have for any organisation 😊

27 juin 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I love FatFace

29 mai 2025
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Met with two fantastic sales…

Met with two fantastic sales consultants at the London Bridge ' branch, Alison and Zainab. They helped me pick up a jumper which was on sales and the way they dealt with me, made me feel a valuable customer at Fatface. Alison and Zainab keep 😃.

8 mai 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

A good delivery

Great delivery and amazing item

7 mai 2025
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM

Noté 5 sur 5 étoiles

They are doing well the clothes fit as…

They are doing well the clothes fit as mentioned and of good quality.

5 mai 2025
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM

Noté 5 sur 5 étoiles

Came in to get a last minute gift for…

Came in to get a last minute gift for my wife and Safa was serving and she as just so helpful and even wrapped the gift for me. 5 stars to Safa!

4 mai 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Alison at Fatface London Bridge is fantastic

I popped in to browse around Fatface London Bridge. Was fortunate to be served by Alison - who was exceptionally good in handling my questions, making suggestions and pointing me to sales items. I bought three items that I very likely would not have done, had it not been for Alison. What a lovely attitude she has to her work. Well done Alison, and thank you!
Vivienne Gordon -Turner

5 mai 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Thanks

Thanks! I’m very happy.

30 avril 2025
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I wasn't planning on shopping for…

I wasn't planning on shopping for anything specific as I am a plus size woman and geneeally feel that I can't shop in the regular clothing shops. Today however both staff members of London Bridge FatFace were so kind and friendly and helpful. I found something that fit me comfortably as well as a lovely handbag. I left feeling happy and well taken care of and also the demeanor of the 2 staff members was respecful amd extremely positive. I WILL return to this location again.

1 mai 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

Lovely LARA of London Bridge shop

Lovely LARA of London Bridge shop. Friendly, professional, caring service. I'll visit again soon. Thanks so much, x Christine

12 avril 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Fantastic staff support

Fantastic staff support, patience and expertise- True professionals, thank you guys x

28 mars 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Evalena and Rojeen were so helpful at…

Evalena and Rojeen were so helpful at the London Bridge shop - I am absolutely delighted with the felt Easter bunnies and gardening piglets they helped me choose - their Willow twig tree display at the till has totally inspired me 😍

19 mars 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our London Bridge store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Kind Staff

The staff was so kind! They didn’t have the jacket that I wanted in my size, so Valentina and Tanni called another store and were able to reserve the jacket for me. They went above and beyond to help me out, and they were a pleasure to chat with!

22 février 2025
Avis spontané
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Réponse de FatFace - LONDON BRIDGE

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our London Bridge store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

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