Really helpful sales assistant located & ordered an alternative size top for me & arranged delivery to my local Next store. I had a size 8 & wanted to try a 10, as one of the buttons gapped slightly,... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A1 High Street, LE16 7NJ Market�Harborough, Leicestershire, GB
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Lisez les avis des autres
Love the top, versatile , really pleased Needed to change for smaller, comes up a bit generous size wise- absolutely no problem with re ordering on line & exchanging in store- very good service. Sta... Voir plus
L'entreprise a répondu
Sadly had to make return but refund was quick and staff in harborough shop were very helpful especially Bea & Becky
L'entreprise a répondu
Good levels of stock available in the store. Tried on multiple styles and sizes. Ample number of changing rooms and fortunately no queuing for them. Bought something out of character for me because... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit A1 High Street, LE16 7NJ, Market�Harborough, Leicestershire, Royaume-Uni
- 01858 433505
4,6
Excellent
205 avis
Demande des avis aux clients
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Replacement ladies jumperper
Originally bought a ladies jumper from the Market Harbourer store just before Christmas. Unfortunately a hole appeared under the arm. Took garment back to the store where the staff were amazing on both occasions. Issued a refund immediately with no fuss. Went on line reordered the same jumper and it was delivered within a few days. Great company and will definitely use the MH store again.
15 janvier 2024
Réponse de FatFace - MARKET HARBOROUGH 2
Hi there,
Thank you for taking the time to leave your 5* review.
I’m happy to hear you have had a positive experience at one of our stores. We are glad this issue has been resolved for you, and apologise for any inconvenience caused.
Take care. -GM
Great service easy returns
11 janvier 2024
Réponse de FatFace - MARKET HARBOROUGH 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love the quality and style fat face…
I love the quality and style fat face produce.
Staff are always happy and helpful
30 décembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely and friendly service.
30 décembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Perfect luxury bedding choice
Very pleased with the linen duvet set. I wanted to try it for a long time. I bought it as a Christmas gift for myself. Good quality, feels nice to the skin, perfect luxury bedding choice.
11 décembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful and pleasant salesperson.
21 novembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas presents from FatFace Ordered a leather bag and a hat on…
Ordered a leather bag and a hat on line. Delivery was punctual, the items were very well packed and of excellent quality. My daughter in law was thrilled with her Christmas presents.
I have always had a good experience shopping at FatFace whether it be on line or in store at Market Harborough where the customer service is first class.
I look forward to more purchases in 2024!
18 décembre 2023
Avis spontané
Réponse de FatFace - MARKET HARBOROUGH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service from the shop assistants!
16 décembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Good morning,
Thank you for taking the time to leave us your review. I am so pleased that you received great service from the crew in our Market Harborough store. I hope you continue to enjoy our products just as much as we do and I will be sure to pass on your lovely comments to the team.
All the best, MM
Good Overall Experience from Fatface
I've ordered several items in the past from FatFace. I find the ordering procedure straightforward. Delivery, either to a store or to my home is efficient. Assistants are helpful and friendly when collecting from a FatFace store.
30 novembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Market Harborough store to be so helpful and friendly when collecting orders. I will be sure to pass on your lovely comments to the team and I hope you continue to enjoy your shopping experience with us.
Take care, MM
Réponse de FatFace - MARKET HARBOROUGH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Convenient Click and Collect…
Convenient Click and Collect availability. Have had numerous pairs of the jeggings as they are versatile and comfortable.
20 novembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hello
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP
Réponse de FatFace - MARKET HARBOROUGH 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Even better that the items were half…
Even better that the items were half price.
Staff were a little rude when I went to pick up. Accused of knocking on the door, when it was in fact a courier driver.
20 novembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I loved the product that arrived
I loved the product that arrived, it is a great fit, lovely colour and good quality. However the sleeve has a fault and there is a hole between the cuff and sleeve. I took this item back to the store for em exchange and got told to take it home, and call customer services as the store couldn’t help. Very disappointed in the service. I took time out of my weekend to head to the store and still have a damaged item.
13 novembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Good Afternoon Rebecca,
Thank you for taking the time to leave us a review!
I am sorry to hear there is a fault with the item you have ordered. I have contacted you directly to deal with this matter and give you a resolution to this matter.
Again, I apologise for any inconvenience this has caused.
Kind Regards, JW
Market Harborough
Visited and purchased goods at the Market Harborough store this week. Served and looked after by Natalie. Great shop, good layout, great staff and well looked after. HH
13 novembre 2023
Avis spontané
Réponse de FatFace - MARKET HARBOROUGH 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Fabulous service!
Absolutely wonderful service from the people working in this store. They couldn’t have been more helpful, friendly and generally just lovely! This makes me want to go to the store more often instead of ordering online. I also think it’s great that FatFace allow dogs in store.
11 novembre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Very helpful and friendly staff
Very helpful and friendly staff, made my shopping experience a very pleasurable one.
9 novembre 2023
Avis spontané
Réponse de FatFace - MARKET HARBOROUGH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Easy to click and collect,helpful staff
16 octobre 2023
Réponse de FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Réponse de FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Réponse de FatFace - MARKET HARBOROUGH 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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