Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinn... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels wel... Voir plus
L'entreprise a répondu
Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.
L'entreprise a répondu
I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, Royaume-Uni
- 01142 568344
4,7
Excellent
201 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love going in store or shopping on…
Love going in store or shopping on line. Both very efficient.
24 septembre 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The assistant was very helpful seeing…
The assistant was very helpful seeing if the item was available at other stores and recommended similar outfit which I ended up buying and am very happy with the purchase.
9 septembre 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service
Ordered a pair of shorts online for pickup at my local store. The delivery was quick, and the communication was great throughout. The shorts are a lovely quality and fit perfectly.
7 septembre 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - MEADOWHALL 2
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality top
I bought the top in the sale. It's good quality so consider it very good value for the money.
26 août 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love coming into your shop
I love coming into your shop, I like the atmosphere, and the staff are always polite and encouraging.
22 août 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order came on time
My order came on time, I am pleased with the jacket, it's good quality, & is as described! The staff on collection were helpful friendly & courteous.
23 août 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Customer Service
Easy ordering process and collection from store. Helpful staff in store. I’ve used FF online a number of times and never had any issues.
Kept well informed too.
21 août 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really pleased with my new hoodie from Fatface
Really pleased with my new hoodie from FatFace, bought at the Meadowhall store in Sheffield. The quality is excellent — lovely soft material, really comfortable to wear and a great fit. It feels well made and like something that will last.
The staff in the Meadowhall store were also friendly and helpful without being pushy, which made the whole experience really pleasant. I’ve bought from FatFace before and have always found the quality to be consistently good. Very happy with my purchase and would definitely recommend.
10 août 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely customer service and all staff…
Lovely customer service at Meadowhall, all staff were more than keen to help. Adele was getting more sizes from their stockrooms. Offering delivery options for products they didn't have in store. Vinny served me, waited patiently while I struggled loading my blue light.
31 juillet 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought a shirt from face and I think it’s a good shirt
I bought a shirt from fat face and I think it’s good.
I also went online and bought a hoodie, I think that’s good also.
30 juin 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have purchased online before but…
I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirley was like my personal shopper going above and beyond to help me choose my items. Her excellent knowledge of her stock made my visit exciting. Shirley showed me every colour combination, suggested what made up an outfit and what colours suited me best! What a wonderful, helpful person and asset to the store…she made my day! I was then served by David whom was equally friendly and helpful when making my purchases. What a fantastic team they make! By far the best customer service I have received in a very long time…many thanks Carole
13 juin 2026
Avis spontané
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service with a smile
Bought something online with delivery in store. Not only I absolutely love the item bought but also the service in store. Acknowledged with a smile is the perfect customer service in my opinion. (Meadowhall store)
7 juin 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace staff are always super friendly…
FatFace staff are always super friendly and cool. Shops always well presented!
31 mai 2026
Réponse de FatFace - MEADOWHALL 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.