The staff were very helpful and smiley. I was bringing something back so a refund was necessary. The service was quick and efficient. I went on to have a lovely chat with the member of staff... Voir plus
L'entreprise a répondu

Unit 9 Sanderson Arcade, NE61 1NS Morpeth, Northumberland, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The staff were very helpful and smiley. I was bringing something back so a refund was necessary. The service was quick and efficient. I went on to have a lovely chat with the member of staff... Voir plus
L'entreprise a répondu
Decided to return items to store. Assistant asked me to look around while I waited for return to be processed as “it would take some time”. I did look around in the store, of ALL stock there were... Voir plus
L'entreprise a répondu
Staff in Morpeth shop are lovely . Dungarees I bought are fab , and good quality as always
L'entreprise a répondu
Bought the wrong size on line. Took the items into the Morpeth branch and issue sorted out quickly. Gentleman who served me was very courteous and professional.
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 9 Sanderson Arcade, NE61 1NS, Morpeth, Northumberland, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff in Morpeth shop are lovely .
Dungarees I bought are fab , and good quality as always

Réponse de FatFace - MORPETH
Lovely shop. I was walking by because I had intended to buy a coat from another shop. As I was walking by a cardigan in the window caught my eye. I went into Fat Face and the first thing I saw was a lovely coat. It was exactly what I was looking for. A very friendly man served me at the cash desk. Oh and I bought the cardigan too.

Réponse de FatFace - MORPETH
The staff were very helpful and smiley. I was bringing something back so a refund was necessary. The service was quick and efficient. I went on to have a lovely chat with the member of staff and ultimately went on to choose something else that is well made and more to my liking 👍

Réponse de FatFace - MORPETH
Always great shopping with Fatface. Good quality and nice items.

Réponse de FatFace - MORPETH
Bought the wrong size on line. Took the items into the Morpeth branch and issue sorted out quickly. Gentleman who served me was very courteous and professional.

Réponse de FatFace - MORPETH
Great pair of shorts. Really comfortable.Staff are always friendly and informative of products.

Réponse de FatFace - MORPETH
Lovely shop very pleasant friendly staff. Beautiful made linen top so many compliments when wearing it

Réponse de FatFace - MORPETH
I am happy with the quality and fit of the items. Staff instore are friendly and helpful.

Réponse de FatFace - MORPETH
Great selection of clothing and sizes in store plus helpful and friendly staff.

Réponse de FatFace - MORPETH

Réponse de FatFace - MORPETH
Excellent service which I’ve come to expect. Delighted with my Melissa Sun Tile trousers which will complement my summer wardrobe. Good quality and the fabric hangs nicely.

Réponse de FatFace - MORPETH
Lovely shop, friendly staff and a good range of products on display. The staff were very helpful and I am pleased with my purchases.

Réponse de FatFace - MORPETH
Lovely and helpful staff with a welcoming atmosphere and good selection of items.

Réponse de FatFace - MORPETH
Staff great, shop well organised, brilliant prices and got exactly what I was looking for. Well done fatface

Réponse de FatFace - MORPETH

Réponse de FatFace - MORPETH
Very easy ordering (and returns). Great selection of clothing etc. in nice styles and sometimes ethical fabric. The staff in the morpeth store (which i visit often!) are very friendly and helpful which makes the shopping experience always pleasant 😊. Highly recommended.

Réponse de FatFace - MORPETH
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.