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FatFace - NORTH BERWICK Avis 44

TrustScore 5 sur 5

4,8

73 High Street, EH39 4HG North�Berwick, Lothian, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent. The clothing and accessories selections are very lovely and change at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a problem receiving a refund on an out of stock item. Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 73 High Street, EH39 4HG, North�Berwick, Lothian, Royaume-Uni

  • 01620 893212

4,8

Excellent

TrustScore 5 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

lovely staff in our North Berwick…

lovely staff in our North Berwick branch - very helpful

9 mai 2026
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Noté 5 sur 5 étoiles

It's always a pleasure to shop at…

It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent.
The clothing and accessories selections are very lovely and change at just the right tine. All the folk I have met at Fatface are unfailingly polite, helpful and warm.

3 mai 2026
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Réponse de FatFace - NORTH BERWICK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Ordered online and delivered to local…

Ordered online and delivered to local store. Good communication and quick delivery.

22 janvier 2026
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Réponse de FatFace - NORTH BERWICK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Extremely warm and cosy

Ordered the Red Shelter fleece in the sale and I love it. It is super warm, haven't needed to put the heater on whilst WFH it is that cosy. Lovely fit and looks good. Would've been happy to pay full price knowing how good it is.

19 janvier 2026
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Réponse de FatFace - NORTH BERWICK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Efficient service

Efficient service, good quality items.
Also competitive sale prices too.

10 décembre 2025
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Réponse de FatFace - NORTH BERWICK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Excellent

Excellent , professional, cheerful staff. Very helpful and accommodating .

17 octobre 2025
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I had a problem receiving a refund on…

I had a problem receiving a refund on an out of stock item.
Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the issue online but after yet another visit to the store and several more attempts Niamh from the North Berwick store resolved the issue.
Staff were so polite, friendly and helpful and finally sorted the problem. Well done Niamh and NB staff.

4 août 2025
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Réponse de FatFace - NORTH BERWICK

Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE

Noté 5 sur 5 étoiles

Excellent quality and imaginative design

Simple ordering process and enjoy being able to collect my item as opposed to waiting in for delivery. Staff always polite and helpful.

15 mai 2025
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great service

I popped into my local branch in North Berwick this morning to look at a coat I’d seen online. It was even nicer than I’d hoped and great quality so I had to buy it. The whole experience was made even nicer by the lovely assistant Niamh.

22 février 2025
Avis spontané
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Réponse de FatFace - NORTH BERWICK

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our North Berwick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

helpful staff and good choice of…

helpful staff and good choice of products

11 février 2025
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Christmas gift

Ordered online and collected from a nearby store. I was served straight away. I had to return one of the items which I’d ordered in error. This was done very quickly and efficiently. Staff were very pleasant

23 décembre 2024
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Easy to order and able to collect from…

Easy to order and able to collect from local shop.

7 décembre 2024
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Ordered 5 pocket jeggings on line

Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and good for a more dressed up look than just jeans. Buy them every year - hope Fatface continue making them as best jeggings around.

11 novembre 2024
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Easy instructions on web page.

Easy instructions on web page.
Good service at North Berwick store (helpful staff) !

22 août 2024
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Réponse de FatFace - NORTH BERWICK

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Fat Face Forever

Delivery was fast and efficient. The skirt I purchased is fabulous. I had to return a couple items, but my local job was as brilliant as ever. Thank you Fat Face.

23 juin 2024
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Lovely clothes and helpful staff

Lovely clothes. I'm a walking advert for Fatface!

2 mai 2024
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you are loving your recent purchase. I hope you continue to enjoy our products as much as we do.

Take care, MM

Noté 5 sur 5 étoiles

Your colleagues in north Berwick store…

Your colleagues in north Berwick store are wonderful. Enthusiastic and knowledgeable about product lines and putting outfits together. It’s a thoroughly enjoyable experience to shop here .

21 mars 2024
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Dress for success and stylish comfort

Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable and friendly.

I've used click and collect here when they don't stock my size; and have found this to be a more than satisfactory experience.

14 février 2024
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Noté 5 sur 5 étoiles

Staff at North Berwick Fatface are always friendly and helpful.

I really like the top I just bought, all the products are good quality. I wish Fatface logo was not so obvious on the clothes. The staff at Fatface North Berwick are always friendly and helpful, it makes me pop in when I am in town

7 février 2024
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Good morning, Magda.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our North Berwick store.

Take care, JB

Noté 5 sur 5 étoiles

Great shirts

4 janvier 2024
Logo de FatFace - NORTH BERWICK

Réponse de FatFace - NORTH BERWICK

Hello Nicole

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

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