Great customer care, in that staff are helpful, polite and engaging. Choice of clothes varies depending on store size but modern and appealing. I bought a top in the sale very pleased with it though... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement102/103 High Street, DL7 8PP Northallerton, North Yorkshire, GB
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Lisez les avis des autres
Went into Fat Face in Northallerton, very helpful lady assisted in decision making etc. Not right size so decided to go away and think about purchase rather than order in shop. Ordered on line to col... Voir plus
L'entreprise a répondu
Ordered linen trousers in Navy online. When they arrived were covered in lint of some kind. returned to Northallerton store and was humiliated in front of the whole shop by staff shouting at me for... Voir plus
L'entreprise a répondu
Re Northallerton and Barnard Castle stores . Northallerton store didn't have the size jacket in store , that I wished to purchase and so without any prompting checked online and telephoned other sto... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
102/103 High Street, DL7 8PP, Northallerton, North Yorkshire, Royaume-Uni
- 01609 773970
4,7
Excellent
107 avis
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Réponse de FatFace - NORTHALLERTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful top 🐟🐟🐟🐟
Love my new t shirt for the summer. Fits perfectly. Looks great with either trousers, jeans or shorts. 😊 Always friendly smiley staff on hand .
7 mai 2026
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Brilliant customer service once again
11 mai 2026
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Cost, quality and staff
Great customer care, in that staff are helpful, polite and engaging. Choice of clothes varies depending on store size but modern and appealing. I bought a top in the sale very pleased with it though sleeves are a little long. It seems nice quality. Do find full priced items can be a little expensive so usually wait for sales.
6 mai 2026
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent dungarees purchase
Went into Fat Face in Northallerton, very helpful lady assisted in decision making etc. Not right size so decided to go away and think about purchase rather than order in shop. Ordered on line to collect from shop a few days later, very easy and comfortable experience.
Purchased a pair of denim dungarees, good quality and just what I wanted at a price I was willing to pay.
18 avril 2026
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a great service
What a great service, the initial delivery to shop was delayed and it looked like I would not be able to get this for my upcoming holiday. After explaining the situation the shop arranged onward delivery after the items arrived with them, absolutely outstanding service, I cannot thank you enough
19 avril 2026
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love jumper, just right for spring!
Love jumper, bought 2 returns simple to shop, maybe problem if buying online and live too far from shop, costly to send back in post
2 avril 2026
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and knowledgeable staff.
Helpful and knowledgeable staff.
If I couldn’t pick up from Northallerton I wouldn’t buy online at all.
If you stocked big lass sizes in the shop, I wouldn’t buy online, I’d shop there first.
10 janvier 2026
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - NORTHALLERTON
Good morning, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Love the jeans fit really well
Love the jeans fit really well.
Convenient to pick up from local fatface shop
19 décembre 2025
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt local delivery
Prompt local delivery - helpful staff when collecting - accurate description etc. on website - easy returns (but didn't need to!)
26 septembre 2025
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality
Great clothes, helpful and friendly staff.
Ease of ordering and no quibble returns.
3 septembre 2025
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality and stylish clothes
Good quality and stylish clothes, bit expensive but worth it,
6 septembre 2025
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A good easy experience
Picking up in store . Able to try it on and if it wasn't right could send it right back without all this parcel carry on. Staff friendly and helpful.
20 août 2025
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleased with our online sale…
Very pleased with our online sale purchases. Excellent service from point of order to collection at chosen local store.
15 août 2025
Réponse de FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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