Very helpful and friendly staff who let me try on lads of size and colour combinations. Special mention to Tsara who helped me with colour combination choices.
Établissement
Changer d'établissementUnit 23 Drake Circus Shopping Centre, PL1 1EA Plymouth, Devon, GB
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Lisez les avis des autres
I ordered a discounted item online and collected from store. Easy and straightforward process. Sadly the item was too large so I had to return it to store. Unfortunately the discount period had ended... Voir plus
L'entreprise a répondu
The experience was very good as parcel delivery to store and received email updates on when it was ready to pick up. Staff were lovely in store and didn’t have to wait around too long for parcel.
L'entreprise a répondu
Trouble free ordering and collection from the Plymouth store. Staff friendly and helpful. I bought the Rose cardigan in Navy, as I have 2 already in other colours and it's a nice useful addition to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 23 Drake Circus Shopping Centre, PL1 1EA, Plymouth, Devon, Royaume-Uni
- 01752 601589
4,7
Excellent
249 avis
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Very helpful and friendly staff who let…
Very helpful and friendly staff who let me try on lads of size and colour combinations. Special mention to Tsara who helped me with colour combination choices.
23 mai 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The lady was very helpful from the…
The lady was very helpful from the minute I walked into the shop.
15 mai 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent products at a fair price and…
Excellent products at a fair price and what’s more FatFace gives a service veterans discount. Thank you.
5 mai 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
First class service
Easy to order, fast delivery and notified at all times of progress of order - friendly staff on collection. Thank you Plymouth store.
6 mai 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Than you for leaving your 5* review. We are so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon.
Take care, LE
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The experience was very good as parcel…
The experience was very good as parcel delivery to store and received email updates on when it was ready to pick up. Staff were lovely in store and didn’t have to wait around too long for parcel.
28 avril 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have always loved Fatface clothes…
I have always loved Fatface clothes ,they may be a little expensive but so worth it
26 avril 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good range of goods, helpful staff
Nice clean store with goods set out well and reasonable access to move around. Good lighting and helpful, friendly staff. Good quality clothing.
18 avril 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience
All staff in my local fat face store are so friendly and helpful. Always on hand with sizes or suggestions.
25 avril 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a good experience with Fat face
Always a good experience with Fat face. Ordering is easy. Great products. Good choice. Good sizes. Love FF.
14 avril 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Store was shut
I had an email to say my order had arrived in store (plymouth)I went into collect but the store was shut for the day, with the price of fuel etc & parking charges so high i wasn't best pleased.
27 mars 2026
Réponse de FatFace - PLYMOUTH 2
Hello Karen
Thank you for your review. We’re really sorry for the inconvenience caused when our Plymouth store had to close unexpectedly on the day you came to collect your order. We completely understand your frustration, especially with travel and parking costs.
We do hope that you’ve since been able to receive your parcel, and we apologise again for the disruption caused.
Take care, LE
Easy to wear.
Never disappointed with my purchases.
Timeless style been a customer since the early days
2 mars 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Hooray size 22
Delighted to find a jacket to outdoor specifications in a size 22. Not many manufacturers have this size.
15 février 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Breakyard cargo trousers
I ordered online and collected from the Plymouth store
Good comms and all worked well. The assistant suggested that I could try them on in the store to save me a return trip if they did not fit.
The only reason for not giving 5 stars was the issue with stitching on the back pocket flaps which make them stick out like pigs ears.
19 janvier 2026
Réponse de FatFace - PLYMOUTH 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
I think the most important thing is the…
I think the most important thing is the staff. They are so friendly and helpful always have a smile for you. Makes you feel happy to visit the shop.
15 janvier 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes and a good experience.
It was easy to order online from Fatface and collect from my local Plymouth shop. I like being given a choice of collection dates. My parcel arrived on time and the whole experience was pleasant and trouble free. (I do also enjoy purchasing from my local shop where I can touch the fabrics and try clothes on).
22 janvier 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and collect
Easy to order and collect. Exactly as I expected. Very pleased with my socks.
13 janvier 2026
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - PLYMOUTH 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It wasn’t a good experience in the shop…
It wasn’t a good experience in the shop in Plymouth, the fitting room wasn’t available 40 minutes before closing time. I couldn’t try on a few things and just walked away…
6 janvier 2026
Réponse de FatFace - PLYMOUTH 2
Hello Haly, thank you for your review. I am so sorry to hear that you were unable to try on the items you wanted. I understand this must have been frustrating. Please be assured we will be in contact with the store to find out why this was. Thank you for feeding this back. Take care, CM
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