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FatFace - ROMSEY Avis 79

TrustScore 4.5 sur 5

4,7

20 The Hundred, SO51 8BW Romsey, Hampshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a blue and white gingham Remi dress online which when i tried on was a little tight across the chest so i returned it to a local store. The guy in the shop was very helpful. He organised my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always a good experience in fat face Romsey, nice friendly staff always chatty and helpful. Love the clothes and come regularly, also love a sale, I buy for myself and my husband. Quality is really go... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Items were available quickly. I was able to collect from our local store easily for free. Always friendly staff. The quality of the clothing is very good, as per usual. With FatFace the sizes do not... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 20 The Hundred, SO51 8BW, Romsey, Hampshire, Royaume-Uni

  • 01794 519334

4,7

Excellent

TrustScore 4.5 sur 5

79 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Noté 5 sur 5 étoiles

Excellent service and good quality…

Excellent service and good quality clothes.
Called the shop to ask if they had an extra small hoodie in stock (the hoodies are always huge) and the man kindly found one and put it aside for me to collect the next day.

23 août 2025
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Nice flip flops

Click and collect so easy from local store. Thanks

28 juillet 2025
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

ROMSEY staff are always so welcoming

ROMSEY staff are always so welcoming, friendly and helpful!

25 juin 2025
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Réponse de FatFace - ROMSEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 3 sur 5 étoiles

I liked the item I purchased

I liked the item I purchased, however I asked for delivery to store & had to wait a few days after the original requested/ available day. I found this a little frustrating as it was a gift for someone who was visiting. Suffice to say they didn't receive the gift.

5 juin 2025
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Réponse de FatFace - ROMSEY

Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great return

I loved the dresses from fat face but had to pick only 2 even though I really wanted all 4. . The other 2 I returned to Romsey store. The staff were so lovely. Made the return easy. Knew their stock really well. What a lovely store, all round pleasant experience. I now have more items on my wishlist ❤️

8 avril 2025
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Réponse de FatFace - ROMSEY

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Romsey store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Tried on in store first

Tried on in store first, but sizing wasn't right, the staff looked where they might have it in stock, staff always go above and beyond in fatface. When none in stock locally he informed me to order online, where it was in stock.

15 mars 2025
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Réponse de FatFace - ROMSEY

Good morning,

Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.

Have a good day!

Take care, CT

Noté 5 sur 5 étoiles

Always easy to order on line

Always easy to order on line, & pick items up free of charge from your stores.

19 février 2025
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hi Sonia
Thank you for taking the time to leave your review. I'm really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, LE

Noté 5 sur 5 étoiles

Happy shopper

First class service will use again

9 février 2025
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Brilliant website lots of choice and…

Brilliant website lots of choice and good sizes

27 janvier 2025
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service

30 octobre 2024
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Easy to order from web page & prompt…

Easy to order from web page & prompt delivery

15 août 2024
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Réponse de FatFace - ROMSEY

Hello Terry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Good communication. Easy to collect.

12 août 2024
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Réponse de FatFace - ROMSEY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Quick

Quick, efficient and polite staff

12 août 2024
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Great t-shirt

I ordered a t-shirt that was in the sale It fits perfectly & I love it,I also ordered a tank top which again fits perfectly. I picked them up from the Romsey store the staff there are always very pleasant & helpful.

15 juillet 2024
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Noté 5 sur 5 étoiles

Lovely colours

Lovely colours - fits well!

10 juillet 2024
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello Ann
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Easy to click and collect my order

Easy to click and collect my order, staff always helpful and good discounts in the sale at the moment

3 juillet 2024
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Hello Maggie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 4 sur 5 étoiles
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Good afternoon, Sally.

Thank you for your feedback regarding your recent online order.

I am so pleased to hear that your order arrived quickly with our Click n' Collect service. We hope you love your new items and continue to enjoy shopping with us.

Take care, JB

Noté 5 sur 5 étoiles

good product

good product, prompt deliver, item as ordered.

12 juin 2024
Logo de FatFace - ROMSEY

Réponse de FatFace - ROMSEY

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

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