Great selection of Summer wear, lots of choice for shorts and T shirts/short sleeved shirts. Always a well presented shop and pleasant and helpful staff. Perhaps not always the cheapest, but the quali... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... Voir plus
L'entreprise a répondu
It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... Voir plus
L'entreprise a répondu
I bought items for my grandson online. Arrived very quickly, excellent quality as always. Unfortunately my daughter and I had duplicated our choices so I returned two items and exchanged them at a sho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Royaume-Uni
- 01788 576602
4,8
Excellent
199 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I absolutely love FatFace clothes
I absolutely love FatFace clothes - bought otter waterlily shorts for my daughter, giraffe shorts for my daughter in law. Two pairs of Skye skinny trousers in soft navy and soft gray. All perfect.
One jumper a little long - returmed easily at the local store to a really pleasant assistant. I cannot recommend their clothes and customer service enough.
2 mai 2022
Réponse de FatFace - RUGBY
Good afternoon, thank you for your 5* review. I am so pleased to hear such positive feedback about the items you ordered and how easy the returns process was for you. Have a lovey day! Take care, EG
Rugby shop a must to visit……
Absolutely love it so many gorgeous clothes and quiet often has different offers when I visit. Always have a pleasant experience shopping. Helpful and friendly staff. Great store.
27 avril 2022
Réponse de FatFace - RUGBY
Hi Diane, thank you for your review on the Rugby Store - this is so wonderful to hear! This will be passed on to the team. Take care, LE
A pleasant shopping experience..
Today I purchased a sweatshirt in the sale at FF, Elliots Fiels DShoppping Park, Lutterworth. The manager (Daniel) was very personable, and we discussed sport, tennnis, squash etc. A pleasant shopping experience allround. Many thanks.
9 mars 2022
Avis spontané
Réponse de FatFace - RUGBY
Hi Kerin,
Thank you for your 5* review. We're happy to hear that you love your new purchase. Many thanks-AB.
Excellent as always
4 mars 2022
Réponse de FatFace - RUGBY
Hi Karen
Thank you for reviewing us as 5 stars. We appreciate you shopping with us again. MJ
Very helpful staff
7 février 2022
Réponse de FatFace - RUGBY
Hiya, Thank you so much for leaving us a 5 star review regarding the service you received. LM
Great service
Great service. Abigail gave clear guidance, having explored my needs in a top. She also suggested a colour she thought would suit me - it did! Georgia processed my items and she was professional, friendly and discussed future fashion options. Also my items were folded beautifully- not just shoved in an
Bag which seems to be the norm in other shops! The Store was very clean and tidy too. Lovely experience. Thank you.
5 février 2022
Avis spontané
Réponse de FatFace - RUGBY
Hello Tracey, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such positive comments about the service you receive from our staff instore especially Abigail and Georgia. Our feedback will passed on to them and thank you for being a loyal customer of ours! Have a great day! Take care, LM
Always polite and efficient
3 février 2022
Réponse de FatFace - RUGBY
Good Afternoon
Thank you for your 5* review and for taking the time to pass on feedback regarding the Rugby store. Please be assured that I will pass this onto the crew members involved.
I hope you have a lovely weekend.
- EP
Another good store
Very helpful staff and a good sized store. Well laid out with plenty of room to get round and a good selection of their range
28 janvier 2022
Réponse de FatFace - RUGBY
Thank you for taking the time to leave us a 5 star review we really appreciate it CP
Lovely clothes as always.
28 janvier 2022
Réponse de FatFace - RUGBY
Hi Kay,
Thank you for your 5* review. Have a great weekend.
Many thanks-AB.
You ask me to review before delivery!
You ask me to review before delivery!
After taking payment and confirming dispatch you then notify me one item is out of stock.
Thanks Fatface, great service.
27 novembre 2021
Réponse de FatFace - RUGBY
Hi Richard
Thank you for taking the time to send a review. I was sorry to hear this. During busy periods, orders are moving through our systems at such a fast pace it can sometimes cause stock levels to become inconsistent which meant that when our team in our distribution centre went to pick your order, they discovered items out of stock. I have emailed you separately to further get this resolved for you. DW
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.