Quality of clothing great. Delivery was quick, communicaton good. Unfortunately the fit was not good for me. Nothing wrong with the garment. Store very accommodating in letting me exchange the top f... Voir plus
L'entreprise a répondu

Unit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
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Quality of clothing great. Delivery was quick, communicaton good. Unfortunately the fit was not good for me. Nothing wrong with the garment. Store very accommodating in letting me exchange the top f... Voir plus
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In preparation for the potential colder months ahead! I ordered a jumper online in 2 sizes for collection from the Rushden Lakes store. Item arrived when they said it would. staff were very friendly... Voir plus
L'entreprise a répondu
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Voir plus
L'entreprise a répondu
This is a really inviting store from the moment you walk in. It's a really nice layout compared to other branches meaning you are encourages to take a purposeful walk through each section, easily find... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Royaume-Uni
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I love shopping at FatFace. It is always a pleasure to visit their stores as the clothes are lovely and the staff are always helpful and friendly. I was at their Rushden Lakes store a couple of days ago and Rachel was so helpful in finding alternatives for me to try on, also for saying we could use my husband's blue light discount. Great Service.

Réponse de FatFace - RUSHDEN LAKES
Ordered online.
Perfect transaction from start to finish. Really friendly staff when I went to collect my order.

Réponse de FatFace - RUSHDEN LAKES
Amazing customer service from Christine. She went above and beyond to help me with the returns process. Thank you

Réponse de FatFace - RUSHDEN LAKES
I love the womenswear range at FatFace these days and great online choice … especially the shorter length available in women’s jeans, which I’ve only just discovered. It’s great that you don’t need receipt to return online purchases to store, they just need to scan label. Staff at the Rushden Lakes store are excellent - friendly, helpful and knowledgeable. FatFace is my new favourite clothing store :)

Réponse de FatFace - RUSHDEN LAKES
Bought a gift before Christmas that was faulty and wanted to replace it, but as it had gone into sale it had sold out. Spoke to Amy at Rushden Lakes store, who was so helpful in sourcing a replacement. She really was absolutely brilliant and super helpful! Thanks Amy!

Réponse de FatFace - RUSHDEN LAKES
Janine was super helpful when I was trying to find some new jeans. She didn’t rush me and went out of her way to help find the best style for me . I was shopping on my own and great to get a second opinion

Réponse de FatFace - RUSHDEN LAKES
I’ve just completed a stint of seasonal work at Fatface at Rushden Lakes . What a great company to work for , such a positive friendly work environment. Thank you Fatface for taking a chance on someone who was a bit older and had no previous retail experience. I think I’ve finally found something I want to do when I grow up! 😅

Réponse de FatFace - RUSHDEN LAKES

Réponse de FatFace - RUSHDEN LAKES
I went to Rushden Lakes today, and the staff there are always incredibly kind. The lady who served me, Sarah, showed me multiple options as I wasn't sure, and she was lovely. Very happy!

Réponse de FatFace - RUSHDEN LAKES
Had a lovely experience with Isabel this evening. She was very helpful with creating an order for me. She was polite and was amazing in helping me. Thank you for the lovely help.

Réponse de FatFace - RUSHDEN LAKES
Lisa and Gabe couldn’t have been more helpful. They kept open for us so we could get just what we wanted. Thank you.

Réponse de FatFace - RUSHDEN LAKES
I needed help choosing between 2 sizes in a coat that I liked. I spent a bit of time myself but needed a second opinion, and Sarah couldn’t have been more helpful. She really went above and beyond to help me choose, even trying them on for me when I asked! Absolute first class service. Thank you!

Réponse de FatFace - RUSHDEN LAKES
Visited fatface with my brother for his 2 yearly shop. The shop was set out so well very tidy, changing rooms smelt lovely and beautiful. The staff are all so polite helpful nothing was too much trouble. Janine served us and she was such a lovely lady. Really enjoyed are shopping experience in Fatface.

Réponse de FatFace - RUSHDEN LAKES
Staff were really helpful and knowledgeable about all their products. Spent time with me when looking and thinking about different clothing & accessories.Staff member Sarah was excellent really helpful & attentive.

Réponse de FatFace - RUSHDEN LAKES
Excellent service, helped us out to find a nice shirt in the clearance sale!

Réponse de FatFace - RUSHDEN LAKES
Really great service from Christine went above and beyond!

Réponse de FatFace - RUSHDEN LAKES
Dress ordered Sat, requested Wed collection, ready Sun. Very quick to despatch. On collection no issues. Good service

Réponse de FatFace - RUSHDEN LAKES

Réponse de FatFace - RUSHDEN LAKES
Always find something from their extensive range. Fantastic clothing for my Autumn/Winter wardrobe.

Réponse de FatFace - RUSHDEN LAKES
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