Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... Voir plus
L'entreprise a répondu

8/10 Old George Mall, SP1 2AF Salisbury, Wiltshire, GB
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Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... Voir plus
L'entreprise a répondu
Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... Voir plus
L'entreprise a répondu
We were looking for some new summer clothes, Melanie and Ben were very helpful in putting some outfits together for us. Will be back again soon, great team. Thank you 😊
L'entreprise a répondu
I had a great experience in the Salisbury store, the customer service was fantastic & the sale assistant ( didn’t catch his name ) was so helpful & cheerful. I would definitely shop in there again bec... Voir plus
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, Royaume-Uni
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Always a great experience in Salisbury the staff are always happy to help and my return was done quickly and efficiently.

Réponse de FatFace - SALISBURY 2
Nice and welcoming staff
Good quality clothes. Love it
Good service

Réponse de FatFace - SALISBURY 2
I had a great experience in the Salisbury store, the customer service was fantastic & the sale assistant ( didn’t catch his name ) was so helpful & cheerful. I would definitely shop in there again because of my experience in the store

Réponse de FatFace - SALISBURY 2
We were looking for some new summer clothes, Melanie and Ben were very helpful in putting some outfits together for us. Will be back again soon, great team. Thank you 😊

Réponse de FatFace - SALISBURY 2
Friendly and helpful staff - dog friendly- bargains in the sale

Réponse de FatFace - SALISBURY 2
I ordered the two items on line I was kept updated regularly on my delivery which was to the shop

Réponse de FatFace - SALISBURY 2
The clothes are always set out in an attractive way. The staff are engaging, cheery and helpful.

Réponse de FatFace - SALISBURY 2
Staff at my local shop are always polite friendly and very helpful
And it feels a pleasure to shop

Réponse de FatFace - SALISBURY 2
Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length
Salisbury Branch are fabulous and definitely go the extra mile for customers

Réponse de FatFace - SALISBURY 2
Ben was absolutely amazing , his customers service was on par and so helpful, he really made you feel welcome and like shopping with a mate

Réponse de FatFace - SALISBURY 2
Love going into the Salisbury store as the staff are so friendly and helpful. Usually make a purchase whilst collecting an order!

Réponse de FatFace - SALISBURY 2
Always excellent service. Great products, particularly if you can find something in the seasonal sales!

Réponse de FatFace - SALISBURY 2
Perfect customer service, kind, knowledgeable and professional

Réponse de FatFace - SALISBURY 2
I have been served by this shop assistant before but I want to say what a delight she is, very helpful, friendly and knowledgeable - she makes it a joy to go into the shop

Réponse de FatFace - SALISBURY 2
quick and easy to order on line and collect in store

Réponse de FatFace - SALISBURY 2
Great service, easy to order and excellent delivery to store with friendly staff in store to collect item from

Réponse de FatFace - SALISBURY 2
Great service/website. Easy to use…and quick delivery to the local shop.loveky patent leather boots and fit perfectly. Very comfy.

Réponse de FatFace - SALISBURY 2
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