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FatFace - SHERBORNE Avis 37

TrustScore 4 sur 5

4,1

64 Cheap Street, DT9 3BJ Sherborne, Dorset, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always buy from Fat Face especially at Christmas. The quality never disappoints and returns are quick and easy. Just really sad that my local Fat Face in Sherborne has closed as now nearest is Dorche... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Back in sherborne, and there is a seriously hot spell happening at the moment, so I walk into Fat Face Sherborne Dorset, and Sharon and her colleague, both on great form, proceed to help and advise,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent selection. Bought for my nephews birthday - he is going to be 50! He would be disappointed if he didn't receive clothing from Fat Face! Thought I would go an extra mile as a special birthday... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I loved the leaf dangly vine earrings I got in August or September and they have served me very well. I would like to complain as I bought star and moon hug earrings on September 13 and I have only wo... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour hommes
  4. Magasin de vêtements pour femmes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 64 Cheap Street, DT9 3BJ, Sherborne, Dorset, Royaume-Uni

  • 01935 815934

4,1

Bien

TrustScore 4 sur 5

37 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Sherborne Shop - closed

Such a shame that the Sherborne shop has shut, nearest store is now 45mins away!!

14 mars 2026
Avis spontané
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Hi there,
Thank you for taking the time to leave your review.
We’re sorry to hear you’re disappointed about our Sherborne store closing, and we hope our online store and delivery options make it easier to find what you need even if you can’t visit a store. Thank you, LE

Noté 5 sur 5 étoiles

Always buy from Fat Face especially at…

Always buy from Fat Face especially at Christmas. The quality never disappoints and returns are quick and easy.
Just really sad that my local Fat Face in Sherborne has closed as now nearest is Dorchester, which is at least 40 minutes away. Always love to see the clothing and feel it before purchasing, this will now be more difficult!

26 décembre 2025
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Réponse de FatFace - SHERBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I bought a great winter coat from…

I bought a great winter coat from FatFace. Great quality, lovely shop and friendly staff.

4 décembre 2025
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Réponse de FatFace - SHERBORNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

Purchased online for collection in store

Purchased online for collection in store. Arrived promptly and colletion was smooth.

6 décembre 2025
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Réponse de FatFace - SHERBORNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 3 sur 5 étoiles

Earrings

I loved the leaf dangly vine earrings I got in August or September and they have served me very well. I would like to complain as I bought star and moon hug earrings on September 13 and I have only worn them 4 times and today when I took them out one of them had turned black on the thin thing that goes into you ear also the clicking bit that keeps them on your ear is a bit lopsided so often requires help to get into position. I am very annoyed one of them has turned black as I loved this pair and now probably can't use them. I don't know if it was just a bad type of metal but I am very sad. Please in future make sure they don't turn black as I love fat face and to have to stop buying earrings there because they go black would be annoying

23 octobre 2025
Avis spontané
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Réponse de FatFace - SHERBORNE

Hello Nel,
Thank you for taking the time to leave your review.
We are sorry to hear that your item has developed a fault. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE

Noté 5 sur 5 étoiles

Excellent selection

Excellent selection. Bought for my nephews birthday - he is going to be 50! He would be disappointed if he didn't receive clothing from Fat Face! Thought I would go an extra mile as a special birthday and was delighted with my purchase as I am sure he will be! Good value for money excellent service and 🚚

5 septembre 2025
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Réponse de FatFace - SHERBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

I love Fatface

I love Fatface, wish you had more stock in stores. Went to Street & Sherborne. Wanted ankle socks, found one pair in Sherborne. Also wanted blue jeans but you only pair which didn’t suit me. Love your shops just in the future more stock please!

14 août 2025
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Good communications and lovely staff at…

Good communications and lovely staff at shop in collected from

5 mars 2025
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Réponse de FatFace - SHERBORNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Efficient in store delivery and swift…

Efficient in store delivery and swift refund on items returned.

12 janvier 2025
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Prompt delivery and the service at your…

Prompt delivery and the service at your Sherborne store was excellent

16 décembre 2024
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

I LOVE visiting our local FatFace store…

I LOVE visiting our local FatFace store in Sherborne, Dorset! The staff are always welcoming and friendly and enthusiastic to help and offer advice! The designs and quality of clothing, season after season, is excellent! Keep up the great work FatFace! JH

25 août 2024
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Réponse de FatFace - SHERBORNE

Hello there,
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Sherborne store - this is great to hear. Take care, LE

Noté 5 sur 5 étoiles

Great service!!

8 juillet 2024
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Réponse de FatFace - SHERBORNE

Hi Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great Service

Lovely staff, helpful. Sorted my click and collect order quickly and effortlessly.

23 mai 2024
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Réponse de FatFace - SHERBORNE

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you are loving your new order and that the crew in our Sherborne store were so helpful. I hope you continue to enjoy our products.

Take care, MM

Noté 5 sur 5 étoiles

I love the products and the experience…

I love the products and the experience was super easy, communication fluid and the people at the store very nice.

28 avril 2024
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Sherborne store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.

All the best, MM

Noté 5 sur 5 étoiles

Great service.

Love dealing with my local shop in Sherborne, the staff are so friendly and helpful.

14 avril 2024
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.

Take care. -GM

Noté 5 sur 5 étoiles

Love love love…

Absolutely love my outfit from fat face they delivered as they always do. It’s my favourite shop I love that I can dress almost all their outfits up and down for work or casual lunch dates with friends I love the range of sizes and styles. Staff are always amazing also.

23 mars 2024
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you love your new items. Thank you for being a loyal customer, we look forward to welcoming you back soon.

Take care. -GM

Noté 5 sur 5 étoiles

Very helpful store staff

Very easy to use website. Delivery was quick to store. Store assistant very swift and helpful

9 février 2024
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Réponse de FatFace - SHERBORNE

Good afternoon Marie,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC

Noté 5 sur 5 étoiles

Straightforward experience

How easy and user friendly the site is

5 janvier 2024
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Hello Gloria
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Really helpful and knowledgeable…

Really helpful and knowledgeable assistance

30 novembre 2023
Avis spontané
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 3 sur 5 étoiles

Quick order need picking up

Quick order need picking up, although only gave 3 stars just because the customer service in the shop was not that pleasant maybe it was a bad day as usually I find the staff very helpful

28 août 2023
Logo de FatFace - SHERBORNE

Réponse de FatFace - SHERBORNE

Good Afternoon Liz,

Thank you for taking the time to leave us a review.

I am sorry to hear that the experience you had instore was not a pleasant one. I have passed this feedback on to the store to be addressed. We hope to welcome you back soon!

I hope you have a great day! - JW

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