Staff in the Shrewsbury store , are attentive ( whilst not overbearing ) and strive to get the best option to you, if not in store stock on the day . Thanks especially to the young man who helped o... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Online order very straightforward and delivery as expected Have since been into Shrewsbury store and purchased other items, nice well kept store with very friendly staff with good customer service s... Voir plus
L'entreprise a répondu
I had a fabulous experience shopping in store. Since having my baby my body has changed and I couldn't find anything that fitted/looked right in any other shop. The ladies in Fatface were incredible a... Voir plus
L'entreprise a répondu
Ordered two holiday shirts, really nice quality, and excellent value too, as they were reduced by 20% in the sale. Ordered online, and delivered quickly and collected in store. Only gripe is why oh... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
4 The Square, SY1 1LA, Shrewsbury, Shropshire, Royaume-Uni
- 01743 272975
4,7
Excellent
167 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - SHREWSBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Item arrived such good quality top for…
Item arrived such good quality top for husband arrived on time.
11 décembre 2023
Réponse de FatFace - SHREWSBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quirky purchase
They explained to me the function of the item bought and were helpful.
5 décembre 2023
Réponse de FatFace - SHREWSBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Réponse de FatFace - SHREWSBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service
Excellent service. Great to be able to shop online and collect from our local shop in Shrewsbury. The staff there are very friendly and helpful
17 novembre 2023
Réponse de FatFace - SHREWSBURY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Réponse de FatFace - SHREWSBURY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Efficient ordering and easy collection
22 novembre 2023
Réponse de FatFace - SHREWSBURY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
I ordered online
I ordered online, prompt delivery to my local FatFace, collected my item by using the app on my phone.
Totally hassle free.
21 novembre 2023
Réponse de FatFace - SHREWSBURY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Helpful and friendly staff at the Shrewsbury store
Recently received an online order but the jumper was slightly too big so called the Shrewsbury store to see if they had the smaller size which they did and the lady said that they could hold it until that afternoon when I could get into town. Just after my dog had an accident and I needed to get her to a vet so could not get to the store that afternoon. I phoned the store again and the jumper was held for me until I could get in the next morning. The jumper was the correct size for me so I exchanged it. I was so grateful to the staff at Shrewsbury. Whenever I go to the store the staff are always friendly and helpful
6 novembre 2023
Réponse de FatFace - SHREWSBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Really helpful staff in store
Really helpful staff in store checked items that were available only online and then explained that I could order online and arrange click-and-collect in store. My order arrived within a few days and the staff were again very helpful when we went in to collect. The jacket we bought was even nicer in person and my husband is very pleased with it.
20 octobre 2023
Réponse de FatFace - SHREWSBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Very helpful
So helpful In Shrewsbury today, they found jeans for me to try on, explained they didn’t have long length but gave me regular to try on for size and then ordered the long length for delivery to my house while in store free of charge!
24 octobre 2023
Avis spontané
Réponse de FatFace - SHREWSBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Nice top
Nice top, runs small as a fit and hoping material will soften with a couple of washes. Good quality though and a classic
6 septembre 2023
Réponse de FatFace - SHREWSBURY
Hello Sally, thank you for taking the time to leave a review.
I'm glad to hear you are pleased with your recent purchase, I hope you enjoy wearing it!
All the best, LB
Great service in store
Easy to collect in store. Shop assistants were kind to the children whilst I tried it on quickly. I then returned part of the order but it was quick and painless - all in all a great service in store with three young children!
18 août 2023
Réponse de FatFace - SHREWSBURY
Good Morning
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
My sweat shirt was equally as good as…
My sweat shirt was equally as good as the other ones I have bought from Fatface
17 août 2023
Réponse de FatFace - SHREWSBURY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Perfect
Brilliant being able to do free click and collect. Not worn yet but sliders feel comfortable having tried on and good quality
12 août 2023
Réponse de FatFace - SHREWSBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Friendly helpful staff
The staff were very friendly and helpful. Attentive to customer needs not chatting to each other. Knowledgeable about range and where to locate it i store. A a disable shopper i found this very helpful.
11 août 2023
Réponse de FatFace - SHREWSBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
My tailor
Good products and excellent, reliable service, every time. On-line and in-store.
12 juillet 2023
Réponse de FatFace - SHREWSBURY
Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Réponse de FatFace - SHREWSBURY
Hello! Thank you for leaving us a 5* review. We are so pleased that you have had such a positive experience shopping with us online. Take care – LB
Lady in the shop at Fatface Shrewsbury…
Lady in the shop at Fatface Shrewsbury was not as helpful as other stores. I was in Cardiff earlier in the week and they could not do enough for you.
11 mai 2023
Réponse de FatFace - SHREWSBURY
Hi Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Smooth transaction and pick up was so…
Smooth transaction and pick up was so easy. Many thanks. TD
2 mai 2023
Réponse de FatFace - SHREWSBURY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.