It was my birthday and I had received my email from you with 10% off. I was on holiday and visited your Southwold store, the lady assistant was very pleasant and helpful, wonderful service.
L'entreprise a répondu
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Regularly shop at Fatface in Southwold and the clothes are excellent in quality and style! What always makes our visits special are the lovely girls who work in there, Han and Olivera. They are alwa... Voir plus
L'entreprise a répondu
I ordered some goods to be delivered to store. I nominated the Fatface store in Southwold to collect the parcel. The assistant was abrupt and quite rude. My husband also noticed this. This is not the... Voir plus
L'entreprise a répondu
Helpful staff in Southwold store. It’s convenient and easy to pick up parcels. Returns are straight forward. Great quality and styles
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
31 High Street, IP18 6AD, Southwold, Suffolk, Royaume-Uni
- 01502 724574
4,8
Excellent
70 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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e to satisfied customershop to use website & returns if needed…
Easy to use website & returns if needed no problem. Great place to shop in store or on line.
18 août 2023
Réponse de FatFace - SOUTHWOLD 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
excellent service
12 août 2023
Réponse de FatFace - SOUTHWOLD 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I always shop at the Southwold store…
I always shop at the Southwold store where Olivera and the girls are always most helpful. I can always find something to purchase in Fatface. Everything is well made,colourful and trendy.
17 juin 2023
Avis spontané
Réponse de FatFace - SOUTHWOLD 2
Thank you for your review. We deeply appreciate your feedback and we are pleased to hear of your positive experience when shopping with us! - RS
Lovely helpful friendly colleagues!
The staff were very friendly and helpful - Olivera was very happy to help and Kate advised my dress was a very good buy!
Lovely shop and great experience - I will be back!
18 janvier 2023
Avis spontané
Réponse de FatFace - SOUTHWOLD 2
Hi Heidi, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality....and in the sale
27 décembre 2022
Réponse de FatFace - SOUTHWOLD 2
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Marvellous Service
Hi, thank you for your efficient and very friendly assistance. Very much appreciated. Many thanks indeed. Pauline
11 janvier 2023
Avis spontané
Réponse de FatFace - SOUTHWOLD 2
Hello Pauline
Thank you for your feedback regarding your trip to the Southwold store. It is so wonderful to read such lovely feedback!
Take care - KS
Réponse de FatFace - SOUTHWOLD 2
Hi Patricia, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - SOUTHWOLD 2
Thank you so much for your 5* review! We are pleased to hear that you and your furry friend had a great time in our store :) this will be shared with our amazing crew - RS
Great experience at Southwold Fatface!
I enjoy shopping at the Southwold store and always get excellent service. Staff are welcoming to me - and my cockapoo when he is with me -and very helpful.
25 août 2022
Réponse de FatFace - SOUTHWOLD 2
Hi Moira, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff
13 août 2022
Réponse de FatFace - SOUTHWOLD 2
Good afternoon, Susan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon our Southwold store.
Have a great day and stay safe. JB
Southwold FatFace
Service as fab as always, FatFace Southwold great as my enth purchase, staff and new designed shop marvelous
AS
29 juin 2022
Avis spontané
Réponse de FatFace - SOUTHWOLD 2
Good morning Andrew,
Thank you for your 5 star review. I am so pleased to hear such positive comments about your recent experience in our Southwold Store. Please be assured this feedback will be passed onto the store.
Have a great day!
Take care, EG
Lovely girl was very helpful
Lovely girl was very helpful , and so friendly definitely makes you want to return .
28 juin 2022
Réponse de FatFace - SOUTHWOLD 2
Good afternoon
I am so happy to read what a positive experience you had in the Southwold store. I will be sure to pass this on to the wonderful team.
Have a lovely day DW
Ready for the sun
Recently bought batik shorts,too, pyjama pants and tee shirt. Love the colours, cut and material; size 8 was perfect. In fact, so impressed with the choice of clothes in the stores and on linethat I’m going to buy more.
15 juin 2022
Réponse de FatFace - SOUTHWOLD 2
Good Afternoon Susan
Thank you for your 5* review.
I am pleased to hear that you are happy with your new Summer Clothes.
Have a great evening!
EP
Always a good service and very simple…
Always a good service and very simple to return if size not right. Fantastic clothes , my number 1 go-to!
3 mai 2022
Réponse de FatFace - SOUTHWOLD 2
Hi Lars, thank you for your 5* review, I am so pleased to hear that you have had a great service and we look forward to welcoming you back soon. Take care, LE
Happy Mother’s Day!
Just love this shop, friendly staff and extra bonus of a free pair of Mother’s Day socks made my day!
28 mars 2022
Réponse de FatFace - SOUTHWOLD 2
Good morning,
Thank you so much for your review, this is exactly what we love to hear from our lovely customers! Enjoy your socks :)
Have a great day! - DW
Good delivery
1 décembre 2021
Réponse de FatFace - SOUTHWOLD 2
Hi Eileen,
Thank you for your 5* review.
I am so pleased to hear that your order arrived quickly. We hope you enjoy your new purchase!
Have a great day!
Thanks again, JH
Lovely socks bought as a present…
Lovely socks bought as a present absolutely gorgeous
1 décembre 2021
Réponse de FatFace - SOUTHWOLD 2
Hi Ann,
Thank you for taking the time to leave us your review.
It’s great to hear that you are enjoying your items and we hope the recipient loves them too! We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
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