Shopped at Springfields outlet store. Excellent store, excellent choice. The staff were very professional and extremely helpful and courteous.
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6/7 Springfields Outlet Shopping Centre, PE12 6ET Spalding, Lincolnshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Would like to say a big thank you to Daisy & Hannah, of the fatface store in Springfields outlet. The staff were so helpful in recommending styles and colour choices. Would definitely recomend going... Voir plus
L'entreprise a répondu
Visited our local outlet store in Springfields yesterday, purchased some earrings that were in the sale . Great price , friendly service . Keep up the great work team Springfields
L'entreprise a répondu
First time I have used Fat face and I am so impressed with the quality and value of their children’s range. The service from me placing my order to receiving my goods was first class and they kept me... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit 6/7 Springfields Outlet Shopping Centre, PE12 6ET, Spalding, Lincolnshire, Royaume-Uni
- 01775 724321
4,8
Excellent
41 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de FatFace - SPALDING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Fast delivery to store compared to home
Transaction was very easy, delivery to store was quick and very convenient, staff very friendly and helpful. Items were well packaged and fit perfectly.
17 octobre 2023
Réponse de FatFace - SPALDING
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Used fat face outlet in spalding
Used fat face outlet in spalding, I actually found a lovely dress in my size for a brilliant price, usually all the 10/12 sizes go quickly. Lady at the till was lovely too .
22 septembre 2023
Avis spontané
Réponse de FatFace - SPALDING
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Réponse de FatFace - SPALDING
Hello Janice
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - SPALDING
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Online order collected in store- order…
Online order collected in store- order process was simple and easy and staff were friendly and helpful on collection.
10 août 2023
Réponse de FatFace - SPALDING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Réponse de FatFace - SPALDING
Hello there, thank you for taking the time to leave your review.
I am sorry nothing caught your attention this time round, fingers crossed for our AW23 collection!
Take care, LE
Highly recommend for service value and quality
First time I have used Fat face and I am so impressed with the quality and value of their children’s range. The service from me placing my order to receiving my goods was first class and they kept me informed all the way . Looking forward to treating my self from their fantastic range of ladies wear very soon
4 mai 2023
Réponse de FatFace - SPALDING
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Collect at store parcel arrived within…
Collect at store parcel arrived within a few days. The lady was very helpful when I collected the parcel and we even found more lovely items whilst in the store.
14 avril 2023
Réponse de FatFace - SPALDING
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
fast delivery and easy pick up
31 mars 2023
Réponse de FatFace - SPALDING
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Réponse de FatFace - SPALDING
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Réponse de FatFace - SPALDING
Good afternoon, Carol
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Spalding store.
Take care, JB
Shopping made easy
A good selection of clothes for all the family. Well laid store and very pleasant and helpful staff
29 septembre 2022
Réponse de FatFace - SPALDING
Good Afternoon,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Have a great day! KS
Went into Fatface at Springfields at…
Went into Fatface at Springfields at 5.57pm. Asked if they were about to close. Emily replied yes but it was OK to go and we bought trousers and boots without feeling under pressure due to Emily's excellent customer services.
4 octobre 2022
Avis spontané
Réponse de FatFace - SPALDING
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
EP
Great service
2 septembre 2022
Réponse de FatFace - SPALDING
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I ordered a second pair of these shoes…
I ordered a second pair of these shoes because I am so pleased with the first. They arrived quickly and I am delighted.
23 septembre 2022
Réponse de FatFace - SPALDING
Hi Robyn, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Still waiting for order weeks later! Don’t use Ebro for delivery, they’re hopeless.
Still waiting for order weeks later!
Edit: it is the courier that is the problem with delivery. I have just experienced very good customer service from Fatface themselves
14 août 2022
Réponse de FatFace - SPALDING
Good morning, Julie.
Thank you for taking the time to leave us your review and I am sorry to read that you have not received your parcel.
I've taken a further look into this for you and unfortunately I cannot see that you have contacted us regarding this matter?
I have emailed you to try and help resolve this matter.
In the meantime, please accept my apologies for any disappointment that we have caused you and thank you for your patience. JB
Very efficient helpful
Very efficient helpful, friendly staff. Very nice clothes 😍
2 août 2022
Avis spontané
Réponse de FatFace - SPALDING
Hi Clare, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic product
20 mai 2022
Réponse de FatFace - SPALDING
Hi Ade
Thank you for taking the time to leave a 5* review. I am glad the product is Fantastic :)
Take care DW
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.