Visited the store today to do a bit more Christmas shopping. Unfortunately one of the items I was buying was out of stock in the size I required. The staff were very helpful trying their best to first... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW Stansted, Essex, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I found William really helpful while shopping today. Not only did he manage to find the exact T shirt my husband was looking for, he suggested another similar which I bought too and went out of his wa... Voir plus
L'entreprise a répondu
It was at Stansted airport shop. The young man who served me was very polite and friendly. Made me less concerned about flying actually!
L'entreprise a répondu
excellent friendly service but lack of size availability on a lot of their stock
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Boutique d'accessoires de mode
- Magasin de vêtements pour hommes
- Magasin de vêtements pour femmes
Écrit par l'entreprise
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Coordonnées de contact
Unit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW, Stansted, Essex, Royaume-Uni
- 01279 661617
4,7
Excellent
27 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It was at Stansted airport shop
It was at Stansted airport shop. The young man who served me was very polite and friendly. Made me less concerned about flying actually!
25 mars 2026
Réponse de FatFace - STANSTED AIRPORT 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Stansted airport
Harrison helped make clothes shopping a very pleasant experience.
23 mars 2026
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I shopped at this store and was…
I shopped at this store and was assisted very well by member of staff, Morgan. She went above and beyond .
I will use this store again without a doubt
17 mars 2026
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful staff
I found William really helpful while shopping today. Not only did he manage to find the exact T shirt my husband was looking for, he suggested another similar which I bought too and went out of his way to go downstairs for the size of polo we needed. Thanks William.
14 mars 2026
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited fatface Stansted today served…
Visited fatface Stansted today served by Harry who was brilliant really helpful . My items being delivered to my home store ready for my return can’t wait to try them on . Thank you 🤩
10 octobre 2025
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy Customer
Just passed through and had the most helpful and pleasant service from Harrison and Rose.
20 août 2025
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Réponse de FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful
Pedro and Shahena and Henry were very helpful and made a good experience for me
Amazing
2 novembre 2024
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you so much to Harrison at…
Thank you so much to Harrison at Stansted Airport store for his help.
He was super helpful and professional.
It's wonderful when you are treated as you are special ✨️
17 octobre 2024
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hi Elena
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Jo and Emily FATFACE super stars!
Jo and Emily from Fat Face at Stsnsted Airport were nothing short of fab today. Thanks for your help, your patience and your lovely smiles 😁😁 Avie
30 juin 2024
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Good afternoon,
Thank you for taking the time to leave your review. I am so pleased that you found Jo, Emily and the crew at our Stansted Airport store to be so lovely. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Really nice friendly staff (two young…
Really nice friendly staff (two young guys) who helped me find the right size for a top I wanted.
30 mai 2024
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Good afternoon, Ruth.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Stansted store.
Take care, JB
Such friendly staff
Such friendly staff at Stansted.
The T shirts aren't the cheapest but the quality is well worth it.
6 mai 2024
Réponse de FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The young seller at the checkout made…
The young seller at the checkout made my day. I hope he will have a great future in sales and not only.
13 avril 2024
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Pedro offered excellent customer…
Pedro offered excellent customer service and professionalism in my visit to the stansted airport store. I wanted to use the 'collection on return' service whilst in a hurry to catch my plan and he was brilliantly helpful. Thank you.
28 mars 2024
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I was served by the lovely Rose
I was served by the lovely Rose who made my shopping experience fantastic.
29 mars 2024
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello Yvonne
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Réponse de FatFace - STANSTED AIRPORT 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Stansted store
Was served by a lovely staff member called Harrison. Really helpful and charming made shopping there very easy and enjoyable! The shop was well stocked too with good airport prices!
2 février 2024
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Emily is great!
20 décembre 2023
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Harrison was lovely
Harrison was lovely and very helpful, sold me a land rover defender sleepwear set to match my car 👌
6 novembre 2023
Avis spontané
Réponse de FatFace - STANSTED AIRPORT 2
Hi Jack
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.