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FatFace - T WELLS 3 Avis 

96
•
TrustScore 4.5 sur 5

4,7

10 Calverley Road, TN1 2TB Tunbridge�Wells, Kent, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Super helpful staff at the Tunbridge Wells store ordered a blouse I’d seen online for me and I collected it from store a few days later

L'entreprise a répondu

Noté 5 sur 5 étoiles

First service is brilliant, I ordered the wrong size Jeans, contacted by phone the Support Team and received such kind help, It was collected with such courtesy with the right size. The quality is f... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Bought the Bella Floral Tea dress on line. When it arrived, the sleeve was broken, there was no under slip garment and there were loose threads all over. Tried to communicate with the on line ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Always a pleasant shopping experience, clothes are well made, large changing rooms which is comfortable and pleasant and helpful staff. One item they didn’t have in my size was immediately ordered for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Boutique d'accessoires de mode
  3. Magasin de vêtements pour femmes
  4. Magasin de vêtements pour hommes

Écrit par l'entreprise

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Coordonnées de contact

  • 10 Calverley Road, TN1 2TB, Tunbridge�Wells, Kent, Royaume-Uni

  • 01892 541506

4,7

Excellent

TrustScore 4.5 sur 5

96 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(96)

14 949 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Item was available to collect sooner…

Item was available to collect sooner than anticipated and staff were friendly and professional.

15 décembre 2025
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Top Notch Company

Quality clothing. Friendly helpful staff

12 décembre 2025
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

My order for a winter jacket was…

My order for a winter jacket was collected from our local store where the staff could not have been more helpful

4 décembre 2025
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Welcoming and fast.

Welcoming and fast.

14 août 2025
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Delivered as said

Delivered as said. No issues and love the cardi/jacket

20 juin 2025
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Réponse de FatFace - T WELLS 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Noté 5 sur 5 étoiles

Great service …

Great service lovely sweat shirt fast delivery good quality

26 avril 2025
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Noté 5 sur 5 étoiles

Lovely thickness cotton jumper

Lovely thickness cotton jumper, longer line. Quite generous on the sizing, lovely soft feel & the blue looks great with jeans. Love it!

20 février 2025
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

New what I wanted and I found exactly it

New what I wanted and I found exactly it

15 décembre 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Steve

Great team. Helpful always

1 décembre 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Fast, efficient service; great product

I bought pyjamas as a gift-I am delighted with the quality. I ordered on line for an in-store pick up; communication throughout was exemplary and staff in the store was charming and efficient.

24 novembre 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great service

Great service, so easy to pick up from town.

24 octobre 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 3 sur 5 étoiles

I bought quite a pretty dress

I bought quite a pretty dress but the material was really thin and unfortunately the dress did not suit me so I returned it.

25 août 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello there, thank you for taking the time to leave your review and for providing your comments. I will be sure to pass this on.

Take care, LE

Noté 5 sur 5 étoiles

Great products and service

Great products and service

20 août 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello Michael
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

T Wells team - awesome

Service from the T Wells team was exceptional - very helpful and able to explain benefits of my purchase

13 août 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Thank you for your feedback regarding your experience with our Tunbridge Wells team. It is so wonderful to read such lovely feedback! Take care – CD

Noté 5 sur 5 étoiles

The assistant was extremely helpful

The assistant was extremely helpful, polite and kind.

10 août 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.

Take care. -GM

Noté 5 sur 5 étoiles

Best shorts ever

Best shorts ever: flattering shape, quality material and fairly priced. I collected in store and was greeted by name! The staff were efficient, polite, friendly and very helpful. I ended up purchasing a beautiful summer dress as well.

17 juillet 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Noté 5 sur 5 étoiles

Great style

Like the style especially it suit me for my hejab
Love sale prices, make it more affordable
Love the customer service

31 mai 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello Ola,

Thank you for your 5* review.

It is so great to hear our clothing fits your needs, we are sure you look great! Enjoy your new purchase!

Have a good day!

Take care, ED

Noté 5 sur 5 étoiles

Quick and easy to order and delivery…

Quick and easy to order and delivery much quicker than expected,

20 mai 2024
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Noté 5 sur 5 étoiles

Staff member was cheerful and pro…

Staff member was cheerful and pro active, helped me find what I wanted and then showed me ways in which I could tie the item (large light weight scarf) as a sarong!

9 mai 2024
Avis spontané
Logo de FatFace - T WELLS 3

Réponse de FatFace - T WELLS 3

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Tunbridge Wells store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.

All the best, MM

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