Happy with my purchases-Taunton store could be better. I bought in the Sale (full price too much for me),2 V neck linen blend shirt sleeve tops, 1 in bright pink & the other with the ‘Starfish’ blue &... Voir plus
L'entreprise a répondu

Unit A 1/3 North Street, TA1 1LH Taunton, Cornwall, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Happy with my purchases-Taunton store could be better. I bought in the Sale (full price too much for me),2 V neck linen blend shirt sleeve tops, 1 in bright pink & the other with the ‘Starfish’ blue &... Voir plus
L'entreprise a répondu
The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... Voir plus
L'entreprise a répondu
Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... Voir plus
L'entreprise a répondu
I've loved fatface Taunton for many years. The staff are always so friendly. Good selection of clothes. Which are always fantastic quality. I've had items from here that are over 20 years old!
L'entreprise a répondu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de FatFace - TAUNTON 2
Straightforward to order and delivery was prompt. I have returned one item to my local store as the sleeves on too long and that was totally pain free.

Réponse de FatFace - TAUNTON 2
I visited your Taunton store with a piece of clothing that was the wrong size ! The two ladies that were serving me on that day was Laura & Fiona they both were very polite and helpful with great customer service skills.They did sort out the clothing and i got it from another store.

Réponse de FatFace - TAUNTON 2
Nice arrangement of stuff, excellent customer service, Good quality materials and reasonable prices especially for those on sale

Réponse de FatFace - TAUNTON 2
Fab as always, made the most of the flash sale, considering how busy the store was today even the under £10 sale was really organised items in size order for easy shopping and quickly served at the till.

Réponse de FatFace - TAUNTON 2
Fiona in your Taunton store went above and beyond. I wanted a jumper that wasn’t on display in the shop. She took time to look it up on line and then decided to look upstairs in the storage part just incase there was one there. There was! And it was the right size ….and reduced as a sale item! I was delighted and also grateful for the time she spent and how pleasant she was.

Réponse de FatFace - TAUNTON 2
I went into the Taunton branch and was served by Janez she and the team were so helpful, nothing was to much trouble thank you so much

Réponse de FatFace - TAUNTON 2
Very pleased with T-shirt, soft and comfy, arrived quickly into store. Staff as always helpful and friendly

Réponse de FatFace - TAUNTON 2

Réponse de FatFace - TAUNTON 2
Very efficient friendly staff (Laura), nothing was too much trouble for her and she went over and above to chat and make me welcome. Added bonus of popping in during the sale, perfect birthday present for my niece.

Réponse de FatFace - TAUNTON 2
Popped in yesterday with a specific item in mind. Denim dungarees. There were a few mixed in with the sale items but none in my size. Laura went that extra mile and searched through her stock room and hey presto found exactly what I was looking for. £65, reduced to £15!! Absolute bargain. Laura was so friendly, helpful and a great sales lady... an asset to your company indeed. Ruby, my dog enjoyed the dog treats too. Many thanks

Réponse de FatFace - TAUNTON 2
Initially I was browsing and the assistant whose name I am afraid I didn’t get was particularly friendly and clearly willing to help - despite my being really vague about what I wanted - as I wasn’t really sure! I returned a short while later and the same assistant greeted me cheerfully and showed me to fitting room. I was served by Laura on purchasing my selected item. Laura and her colleague were both incredibly friendly and polite and made the whole experience such a pleasure. Keep up the good work ladies.

Réponse de FatFace - TAUNTON 2
Ordered on line on bankholiday Monday, delivered to store for me to collect on the Wednesday. Very pleased with the service and the fit and quality of the dress

Réponse de FatFace - TAUNTON 2
Was assisted today by Bea in the Taunton branch. Bea was friendly and helpful when I needed help with finding a garment in a particular size. Nice to experience good service...

Réponse de FatFace - TAUNTON 2
Seen a fabulous men’s shirt online but sold out of my husbands size so I rang Taunton as I had done a click &Collect to be picked up and spoke to a lovely person called Tansel who said they had his size in the shop and she would put it buy for me to purchase when I went to get my click &collect ! So very happy hubby 👍

Réponse de FatFace - TAUNTON 2
Friendly, helpful service from Laura, made it a pleasure. Thanks very much - Sat 30-Mar

Réponse de FatFace - TAUNTON 2

Réponse de FatFace - TAUNTON 2
Excellent customer service, Tuns was very helpful.

Réponse de FatFace - TAUNTON 2
The display layout and interaction with excellent staff.

Réponse de FatFace - TAUNTON 2
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.